Gwen
gpfaff@comcast.net
904-307-7085
Jacksonville, FL 32290
Supervisor, Process Improvement
20 years experience W2
0
Recommendations
Average rating
130
Profile views
Summary

  • Professional offers 15 years in the Finance industry.
  • High-energy and effective at developing and implementing operational processes and systems.
  • Quickly grasps business priorities to identify optimal personnel and IT solutions.
  • Motivated with the technical expertise and business acumen necessary to translate business requirements and objectives into scalable, highly resilient and successful solutions, providing results-oriented leadership.

Workflow analysis and project management specialist.

  • Expert on business and systems requirements,
  • User acceptance testing,
  • Process improvement
  • End-user training.
  • Complex Problem solving Skills
  • Ability to make decisions and own results
  • Documentation
  • Data Analysis
  • Risk Management
  • Excellent verbal and written communication skills
  • Good listener
  • The ability to run stakeholder meetings and keep focus with high energy

Experience
Education
Bachelor's in Business Administration & Management Specializing in Project Management
DeVry University 2017
Skills
BSA
0
1
Compliance
2021
1
Requirements Gathering
2021
1