Uploaded File
add photo
Jawdat
Jawdat.Abdullah@gmail.com
770-841-7706
Atlanta, GA 39901
DevOps Engineer
22 years experience W2
0
Recommendations
Average rating
96
Profile views
Summary

Areas of expertise include:

  • Operations
  • Full Stack Migrations
  • System Architecture
  • System Monitoring
  • High Availability
  • Redundancy & Stability
  • Disaster Recovery
  • Business Impact Analysis
  • Business Process Improvement

Experience
DevOps Engineer
Information Technology
Feb 2019 - present
Atlanta, GA
  • Team lead of DevOps engineers, QA engineers, and various developers to collaboratively build and train for new features and projects for improvement and adoption of improved technology and process
  • Improved and rebuilt CI/CD pipelines in Azure DevOps for deploying dynamic full stack environments to AWS ECS Docker containers and repositories with dynamically created and scripted RedGate SQL database clones. This allowed for creating full stack live environments with dynamically created Docker images, backend databases, and dedicated URLs per any new environment for QA, demos, or development
  • Built new AWS environments with ECS Docker containers, SQL Servers, and S3 buckets for QA, and non-prod environments in geographically isolated regions for high availability and disaster recovery capabilities
  • Created and configured AWS Elastic Load Balancers for full server failover and ability to perform maintenance on servers without site downtime
  • Setup AWS SES email logging with AWS Athena for querying analysis and ability using SQL Commands
  • Created SQL backup and restore process and procedures for database movement to several environments from AWS SQL RDS to virtual SQL Servers using native backups to S3 buckets to download and restore to dynamic RedGate SQL clones and native SQL restores to QA and reporting environments
  • Setup and configured Imperva SaaS Web Access Firewall (WAF) and AWS WAF solutions for dropping and blocking suspicious traffic while monitoring and allowing valid customer traffic flows
  • Setup and managed AWS Route 53, CloudWatch alerting, and CloudTrail logging for traffic use and implementation of AWS GuardDuty and outage monitoring
  • Executed vendor evaluations on determining Application Performance Management tools between, AppDymamics, DataDog, New Relic, and Dynatrace for business needs quickly resolving production outages and prevention.
  • Created and tested PowerShell and AWS CLI scripting for creating new servers and replacing existing production and non-production servers with infrastructure as code
  • Worked through and implemented RedGate SQL Cloning and images to improve database backup, recovery, for non-production databases allowing for multiple non-production and production environments to be created and deployed with automation
  • Created and automated release pipelines for automatic and manual deployments to production and non-production environments within Azure DevOps GIT repository
  • Worked through various problems and roadblocks for complete of migration of legacy database servers to supportable virtual machines and SQL Server versions
  • Setup and tuned APM monitoring and alerting for production and critical non-production systems for near real time alerting on potential outages before impacting production
  • Debugged and resolved production outages with developers and infrastructure team to recover system availability as minimizing service interruptions
  • Setup and managed near real time reporting and querying of AWS services using AWS Athena allowing developers and operations to query cloud and network logs
AWS AWS EC2 AWS S3 Cloudwatch Database Backups Devops Disaster Recovery Docker Containers Firewall MS Azure PowerShell SaaS SQL SQL Server
Remove Skill
DevOps Engineer
Information Technology
Oct 2016 - Feb 2019
Alpharetta, GA
  • Restructured and delivered production release process to decrease full system downtime from previous 36 hours to minimum upgrade time of 1 hour while allowing for enhanced system stability and availability
  • Designed, architected and implemented lower environment for testing and release deployment using production like data and environment for pre-release testing and QA verification in non-production environment, also including scheduled data migration and firewall rules to deny all traffic between production and the new pre-production build environments
  • Architected and designed full Disaster Recovery environment using native AWS tools and features including Data Migration Service to RDS, Auto Scaling Groups, file replication to encrypted S3 buckets, Storage Gateway, and CloudWatch for service monitoring
  • Created and utilized PowerShell scripts with the AWS CLI to create AWS EC2 servers from custom a AMI to register onto Active Directory in a hybrid cloud environment
  • Executed backup and restoration strategy for SQL Server using Idera SQL Safe backup for migration of data to non-production environments and reporting databases
  • Configured and utilized Idera Diagnostic Manager for monitoring SQL Server database health to proactively removing and close long running queries and database blocking
  • Installed and configured Octopus Deploy to be used in all commercial and non-production environments for code release deployments and environment standardization
  • Created and executed test plans or architectural designs for utilizing AWS services for creation of hybrid production and DR environments
  • Compiled and created cost estimates for hybrid cloud and standby disaster recovery environments to be built within AWS
  • Created and deployed new servers reducing a single point of failure on mission critical systems and services allowing for active-standby in production environment
  • Successfully managed all Fortify on Demand product releases and team building with development and QA for reduced publish time impact
  • Executed proof of concept for AppDynamics, HP AppPulse and ExtraHop on production servers to monitor traffic flows and have real time performance metrics to be used for system stability and uptime.
  • Organized repeated inter-team meetings and collaboration sessions with Development, Operations, and QA to broaden understanding of services and system architecture and release processes.
  • Installed and configured NewRelic agent to monitor application performance and status providing alerting or errors and degradation for with metrics of code base and deployments
  • Created and setup HAProxy load balancing servers to be used in additional environments for standardization across service offerings
  • Collaborated, trained, and documented existing and new processes with other operations team members for cross knowledge and improvements
AWS AWS EC2 AWS S3 Cloudwatch Data Migration Data Replication Database Backups Database Design Devops Disaster Recovery Firewall Hybrid Cloud MS Active Directory PowerShell SQL SQL Server
Remove Skill
eCommerce & Operations Sr. Systems Analyst
Information Technology
May 2013 - Sep 2016
Atlanta, GA
  • Rebuilt entire eCommerce ecosystem in data center migration including over 200 production servers and over 45 customer facing websites and web services enabling over $1.25 Billion in annual sales
  • Created and implemented load testing QA processes with Jmeter, SoapUI, and AppDynamics to allow for full automated testing of critical systems that were previously released to production without any quality assurance.
  • Managed and lead cross functional teams including QA, development, network engineering, database administration, and system administration during emergency events to resolve outages and interruption of services reducing down time and business impact, while communicating with user base, business owners, and stakeholders.
  • Improved full eCommerce architecture by creating all systems in high availability with manual and automatic failovers resulting in significant increases in performance and uptime.
  • Created, managed and executed migration and deployment plans involving various internal and external teams for hardware upgrades, software release and server migrations while managing communications and stakeholder expectations.
  • Identified and removed all possible single points of failure for all eCommerce applications and systems by vertically and horizontally scaling in high availability configurations
  • Created and organized collaboration events involving business owners and various IT teams, in order to facilitate communication and to help the IT teams appreciate the core concepts of the business model and sales channels.
  • Designed and tested disaster recovery solutions for all business critical eCommerce databases, web servers, and application servers including automatic failovers and high availability decreasing down time to less than 2 minutes per system.
  • Designed and worked with internal and external teams to establish multi-node datacenters allowing for overall better customer experience utilizing edge datacenters relative to the customer's geographical location and quality of service.
  • Introduced and utilized 'Golden Image' concept to virtualize all possible servers to allow for faster
  • migrations, security hardening, and significant reduction in time to market
  • Redesigned and architected legacy catalog systems serving $150 million in sales for over 15,000 external customers to utilize standardized XML web service technologies, allowing for monitoring and high availability providing a seamless cutover from the legacy system without downtime disruptions
  • Redeveloped store facing website used for downloading planograms for store layout and internal store design and recoded into HTML5, CSS3, JavaScript, AJAX, and DOM3 focusing on User Experience and standardization.
  • Established monthly maintenance events enabling network and application teams to perform off hours work.
  • Completed full Disaster Recovery of $1 billion /year B2B using Amazon Web Services (AWS). Including complete rebuild and testing of all major integration points on Amazon EC2 instances allowing for near real time failover in a multi data center environment.
  • Implemented preventive security on eCommerce sites to secure and prevent loss of intellectual property in the form of the NAPA Catalog, preventing site scraping, DOS and DDOS attacks.
  • Lead development team and implemented proactive monitoring systems for critical business process using Nagios, AppDynamics, and Keynote to allow for visibility and the ability to proactively correct problems to minimize and prevent potential business interruptions.
  • Created business process providing the ability to locate and prevent fraud and loss to B2C site resulting in over $100,000 annual loss prevention.
AWS EC2 Data Center Disaster Recovery Nagios Network Engineer System Analysis
Remove Skill
Sr. Developer
Information Technology
Jun 2004 - May 2013
Atlanta, GA
  • Led development and QA teams in rebuilding existing web interface BI/CRM software for mobile accessibility and browser independence including smart phones and tablets.
  • Redesigned web user interface for mobile browsers and recoded into HTML5, CSS3, JavaScript, AJAX, and DOM3 focusing on User Experience and data integrity.
  • Designed and implemented SQL 2005 and 2008 database with a user interface for CRM and analytics for freight forwarding network.
  • Lead designer in requirements, training, and developing database structures for resume and document search using MS SQL 2008 in Full-Text Search.
  • Managed software development team for full life cycle of customer application development, including: timelines, deliverables, testing, and acceptance
  • Constructed a process for retrieving and utilizing cross-database applications for electronic medical data, enabling Process Improvement Modules.
  • Lead project manager in offshore development in maintaining and creating web-based software for budget and sales metrics for Bristol Meyers Squibb.
  • Implemented database and user migration from MS Exchange to cloud hosting
  • Created policies and procedures for disaster recovery and off-site data recovery.
  • Created end user documentation for new releases and current versions.
  • Calculated and reported to upper management on Analytics and Key Performance Indicators
  • Onsite Project Work – Phillips, Montreal, QC.
    • Worked with project teams to ensure that business rules and requirements are translated into technical designs and conducted user acceptance tests with senior management and end users.
    • Worked with Phillips senior management and end users to document Phillips quotation system.
    • Designed and presented UML Use Case, Sequence, and Deployment Diagrams.
    • Organized and conducted end user training classes and workshops delivered in a classroom setting.
    • Business requirements validation and updates.
    • Writing clear and accurate business rule requirements separate and distinct from architecture, design, and implementation considerations.
    • Onsite Requirement Gathering and documenting to provide a framework to be used for Development.
    • Worked with senior management to consider Use Case Scenarios to be used for QA and User Acceptance Testing (UAT).
  • ON-SITE PROJECT WORK: HONEYWELL, GREER, SC
    • Collaborated with Honeywell Business Unit Leaders to design metric specifications, dashboards, and KPI's.
    • Identified application requirements and lead user acceptance testing for staged application deployment process.
    • Managed usage of business requirements to development and QA team.
    • Lead QA for business requirements, application, and regression testing.
    • Developed prototype online Scorecards, Metrics, and KPIs – to demonstrate the benefits of using an application server for client/server month end reporting and data capture.
    • Reporting and data capture requirements for dashboards and KPIs included Six Sigma and Honeywell specific metrics, such as: On-Time Delivery, Operating Income, Internal Defects, and Cash.
    • Designed dashboard layout, functional specifications for data capture from Glovia ERP, UML Class and Data Diagrams.
AJAX Application Development CSS Disaster Recovery JavaScript Microsoft Exchange Project Management SQL UML ERP
Remove Skill
Sr. Developer
Information Technology
Jan 2002 - Jun 2004
Waterbury, CT
  • Developed and deployed multi-user functionality for “locking” in-use records.
  • Identified requirements through user workshops and operations workflow
  • Coordinated procedure documents and training material.
  • Developed conversion specifications for system migrations
  • Promoted to Business Analyst in July 2003
  • ON-SITE PROJECT WORK – INTELS WEST AFRICA, PORT HARCOURT, NIGERIA
    • Primary Business Analyst during implementation of enterprise wide Navision-Optima ERP and Business Intelligence system.
    • Designed Business Intelligence solutions to be used for Intels Board of Directors.
    • Participated in the process for development and coordination of current and future software release project planning and implementation.
    • Worked with end business users to document business rules and needs to be translated into Navision ERP and Optima CRM.
    • Collaborated with off-shore development teams to ensure proper logic and application functionality is designed and delivered.
    • Provide third-level application technical support through researching, troubleshooting and complex problem solving with many external variables and environmental concerns.
    • Organized and managed supply chain ERP implementation for Intels $50M/year logistics company.
    • Developed and implemented action plans based upon customer analysis and requirements.
    • Developed project plans and specification documentation in accordance with communications with customers, users, and executive management.
Business Analysis Business Intelligence ERP Project Management
Remove Skill
Lead Developer
Information Technology
Feb 2000 - Sep 2001
  • Produced and maintained project plans for enterprise wide database upgrade with GUI training, project completion within a time frame, and 30% of allocated budget
  • Developed SQL scripts and applications using C++, VB, ASP, MS Access, and VB Script to update an Oracle 8i database schema
  • Designed and created intranet time-tracking for employee tasks and projects, including customer billing
  • application using: HTML, Java, JavaScript, SQL Server 2000, and IIS 6.0
  • Developed automatic scripts to initialize database backups and allow reporting on ADP systems, using
  • Crystal Reports 8, SQLBase 6.0, ASP, MS Access, and Visual Basic 6.0
Crystal Reports HTML IIS Java JavaScript Oracle SQL SQL Server Visual Basic
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Skills
Disaster Recovery
2021
15
SQL
2021
13
ERP
2013
11
Project Management
2013
11
JavaScript
2013
10
AJAX
2013
8
Application Development
2013
8
CSS
2013
8
Microsoft Exchange
2013
8
UML
2013
8
AWS EC2
2021
6
SQL Server
2021
4
AWS
2021
3
AWS S3
2021
3
Cloudwatch
2021
3
Data Center
2016
3
Database Backups
2021
3
Devops
2021
3
Firewall
2021
3
Nagios
2016
3
Network Engineer
2016
3
PowerShell
2021
3
System Analysis
2016
3
Business Analysis
2004
2
Business Intelligence
2004
2
Data Migration
2019
2
Data Replication
2019
2
Database Design
2019
2
Hybrid Cloud
2019
2
MS Active Directory
2019
2
Crystal Reports
2001
1
Docker Containers
2021
1
HTML
2001
1
IIS
2001
1
Java
2001
1
MS Azure
2021
1
Oracle
2001
1
SaaS
2021
1
Visual Basic
2001
1