Uploaded File
Deana
DeanaMSnyder@gmail.com
804-382-2095
Jacksonville, FL 32225
System Engineer-SCCM Administrator
22 years experience W2
2
Recommendations
Average rating
45
Profile views
Summary

Experienced SCCM Administration with a demonstrated history of working in the many different industries, including Healthcare, Financial/Banking, etc, Skilled in SCCM, Software Documentation, Troubleshooting, Technical Support, Virtualization, Also a Real estate professional with a Bachelor of Arts (BA) focused in Human Relations - Minor in CIS from High Point University.

Experience
Network Administrator
Telecommunications
Nov 1999 - Nov 2001
Mebane, NC
  • Exchange 5.5 Administrator: created, deleted, modified accounts and distribution lists, and exported/imported lists
  • Systems Management Server Administrator 2.0 / Project Lead for implementation of SMS: configured site, remote control, built queries, sent out packages, built collections, generated reports based on software and hardware inventories
  • Migrated 1.x primary site to SMS 2.0. Migrated 270+ users to new primary SMS site and domain
  • Project Lead for BMC Patrol implementation: configured NT servers and Unix boxes to report health of boxes
  • Migrated 270+ users from ISP mail to Exchange mail. Imported, exported and created accounts
  • Installed and configured NT workstation, server, Terminal Server, Citrix servers, 95, 98 & 2000 NOC Analyst: troubleshooting of customer issues, related to T1s, ATM, Data and Voice, using Sonoma View, Passport, Exceed, Harris, Net Boss, SNMP, TCP/IP, remotely accessing phone switches
  • Troubleshooting of issues with remote dial up, VPN, multiple vendor applications, printers, MS Office products
  • Created user accounts, Exchange accounts, distribution lists, vendor application accounts

Worked with TBS – Metasolv, Remedy, Stargate trouble ticket systems

Network Administration Printers Switches TCP/IP VPN BMC Patrol BMC Remedy SMS SNMP Citrix UNIX
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Human Relations
High Point University, 1987 - 1991
Minor: CIS
Skills
SMS
2019
16
MS SCCM
2020
15
Patch Management
2020
15
SQL
2019
15
Compliance
2019
12
Technical Support
2019
12
Visual Basic
2019
5
UNIX
2001
3
BMC Patrol
2001
2
BMC Remedy
2001
2
Btrieve
2004
2
Citrix
2001
2
Compaq
2004
2
Microsoft Exchange
2004
2
MS Active Directory
2004
2
Network Administration
2001
2
Printers
2001
2
SAN
2004
2
SNMP
2001
2
Switches
2001
2
System Administration
2020
2
TCP/IP
2001
2
VPN
2001
2
Windows Server
2020
2
Frame Relay
1999
1
LAN
1999
1
VMWare
2020
1
WAN
1999
1
Windows
2020
1
Cabling
1997
1
Documentation
0
1
Laptops
0
1
PowerShell
2020
1
Virtualization
0
1
VoIP
0
1