Senior Business Analyst with 9+ years of experience in Healthcare, Property and Casualty Insuranceand E-Commerce domains. Proficient in Software Development Life Cycle methodologies such as combined with transforming business ideas into conceptual models and software solutions.

PROFESIONAL SUMMARY:

• In depth knowledge about Software Development Life Cycle (SDLC) using Agile, Kanban, Scrum and Waterfall.
• Developed and maintained Agile artifacts; Sprint backlog, Product backlog, burn-down charts.
• Involved in Scrum events such as Backlog Grooming and Story-Point Estimation.
• Facilitated Agile Scrum Ceremonies: Sprint Planning, Daily Scrum Meetings, Sprint Review and Sprint Retrospective Meetings.
• Competent in understanding Business requirements and breaking them into Epics and Features.
• Proficient in using UML in behavioural, structural modelling – created Use Case, State chart diagrams, Activity diagrams, Class diagrams, Sequence diagrams, Process flow diagrams and Data Flow diagrams (DFD) using MS Visio.
• Performed AS IS and TOBE analysis for documenting Business Requirements Document (BRD), which in turn helps in transforming to Functional Requirements Document (FRD).
• Conducted Gap Analysis, Business process analysis, SWOT analysis.
• Worked with different business users eliciting business rules and various Functional & Non-Functional requirements.
• Experience in requirements gathering by conducting Joint Application Development (JAD) sessions and Fit/Gap sessions.
• Expertise in Requirement Elicitation techniques. Highly proficient in coordinating with the team and in working with users, stakeholders to elicit the requirements using Focus groups, Interviews and Brainstorming sessions.
• Conducted Root Cause Analysis in identifying system gaps and deficiencies that required a business and technical based approach for problem solving.
• Created Requirement Traceability Matrix (RTM) for tracking and managing changes based on project’s evolving needs.
• Used JIRA for defect tracking and reviewed them in subsequent iterations of the application development process and facilitated Triage meetings.
• Created workflow scenarios, designed new process flows and documented the business Process and activities of the business from the conceptual to procedural level.
• Good database experience using Relational Database Management Systems (RDBMS)and MS Access.
• Worked with various SQL tools with a working knowledge of relational databases and structure.
• Effectively and accurately communicated relevant project information to the client and project team.
• Trained users on the changes being released and conducted postproduction activities like getting feedback from users, prioritizing tasks with business users.
• Possess excellent written and verbal communication skills. Responsible, self-motivated and organized.
• Strong knowledge in software testing lifecycle, review and approve test plans and test cases, use of testing tools and Defect tracking mechanism and coordinate Sanity and User Acceptance Test (UAT) activities.

TECHNICAL SKILLS:

• Domain Banking, Insurance, Healthcare, E-Commerce
• SDLC Methodologies Waterfall, Agile (SCRUM), Kanban, Hybrid.
• BusinessProcess Modelling Tools MS Project, MS Visio
• Wire Framing Tools Balsamiq, Pencil
• Project Management Tools JIRA, Rally
• BI Reporting Tools Tableau
• Content Management Tools MS SharePoint
• DatabaseManagement Systems Oracle, SQL Server
• Operating System Windows, Linux
• Programming languages SQL, Java.
• Document
• Management Tools MS Office - Word, Excel, PowerPoint, Access
• MS Project, Outlook, Office 365