Johnathan
johnbates123456@hotmail.com
904-891-6181
8450 Gate Parkway
Apt 1103
Jacksonville, FL 32216
Fraud Support Analyst
25 years experience W2
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Average rating
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Summary

A career driven financial and banking professional with over 15+ years of diversified leadership experience ranging from management positions in banking, insurance, and financial investigations. A highly effective leader who can coach a team to success, utilize empathy, and collaborate with a variety of internal and external stakeholders. A well-rounded individual with extensive knowledge in team management, frontline customer relations, strategic planning, and spearheading the execution of operational and administrative initiatives to lead organizational growth and meet goals.

SKILLS

  • AML Investigation
  • Fraud Investigation
  • Database Management
  • Cost & Budgeting
  • Business Development
  • Empathetic & Active Listener
  • Vendor Supervision & Management
  • Excellent verbal and written communication
  • Leadership & Staff Management
  • Project Management
  • Decisive & Good Judgement
  • Risk Assessment & Mitigation
  • ROI Analysis
  • Pivot Tables

Experience
Education
Master's in Business Management
University of Phoenix 2019
Bachelor's in Business Management
University of Phoenix 2018
Skills
MS Visio
2020
20
Call Center
2012
13
Customer Service
2013
13
Insurance transactions
2012
10
Actimize
2020
7
Analysis
2021
7
CASE
2020
7
Compliance
2021
7
Correspondence Banking
2020
7
International Transactions
2020
7
KYC
2020
7
Microsoft Excel
2020
7
OFAC
2020
7
RDC
2020
7
Employ
2013
3
Project Management
2002
2
Training
2002
2
HAFA
2013
1
HAUP
2013
1
Mortgage
2013
1
Account Management
2013
1
AML
2020
1
Ant
2020
1
Budgeting
0
1
Business Analysis
0
1
Database Management
0
1
Documentation
2015
1
EDD
2020
1
Fraud Investigation
2021
1
HAFA
2013
1
HAMP
2013
1
HAUP
2013
1
Microsoft Office
0
1
Microsoft PowerPoint
2020
1
Mortgage
2013
1
MS Project
0
1
Risk Assessment
0
1
SAP Detailed Scheduling
0
1
Software Engineer
2020
1