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Jesus
jessguim@yahoo.com
917-327-2430
8849 186th Street
Queens, NY 11423
End User Computing (EUC) Support Engineer II
28 years experience W2
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Summary

Experience
Education
Annunciation College Graduate School
Agriculture BSA
Bicol University
Computer Business
Drake Business School
Networking Technology, Continuing Education
New York University
Certifications
MCSE – Server Infrastructure
EXAMS PASSED
New York State Civil Service Exam 26-392 - Director Information Technology Services
New York State Civil Service Exam 26-390 - Assistant Director Information Technology Services
Project + - CompTIA Project Management for Information Technology
MCSE - Microsoft Certified Systems Engineer
MCP - Microsoft Certified Professional
MCP+I - Microsoft Certified Professional for Internet Information Server
ACSA - Apple Certified Systems Administrator
ACTC - Apple Certified Technical Coordinator
ACHDS - Apple Certified Help Desk Specialist
A+ - CompTIA Certified A+ Professional
CCENT - Cisco Certified Entry Networking Technician
PMP Project+ ITIL
Skills
Desktop Support
2018
21
Technical Support
2018
21
Windows
2021
21
Citrix
2021
20
Laptops
2021
19
Routers
2009
13
Database Backups
2009
11
Switches
2006
11
IIS
2004
10
MS SCCM
2020
10
Network Administration
2004
10
Veritas
2004
10
Macintosh
2014
9
PowerShell
2021
9
Windows 7
2014
9
Printers
2018
8
IMAGE
2018
6
Python
2018
6
Nortel
2004
5
SQL
2004
5
Compliance
2021
4
Lotus Notes
1999
4
ServiceNow
2021
4
Cabling
2018
3
Employ
2018
3
MS Visio
2018
3
Cloud Computing
2016
2
Ethernet
1999
2
Cisco
2006
1
Fiber Optic
2006
1
Firewall
2006
1
Office 365
2018
1
Scripting
2020
1
Trading
2020
1
Wireless Networks
2016
1
Adobe Creative Suite
2016
1
Agile Methodology
0
1
CSS
2014
1
DHCP
2014
1
DNS
2014
1
HTML
2014
1
Hyper-V
0
1
LAN
0
1
Linux
0
1
MS Active Directory
2016
1
MS Azure
0
1
Project Management
2014
1
SAN
2006
1
VPN
2016
1
WAN
0
1
WebServices
0
1
Windows Server
0
1