Competencies

Project Management Office (PMO) - Program Management - Product Development - HL7 Implementations - Project Scheduling - Governance - Risk and Compliance - Agile - Waterfall - Quality Assurance - Merger and Acquisitions - Document Management - SOX Compliance - Finance - PCIDSS Writing - Auditing - GxP - ISO (9001, 9002, 14000, 27002) - 21 CFR Part 11 - ITIL - SDLC - Business Design - Functional Requirements Change Management - Vendor Management - IT Operations - Infrastructure/System Migrations and Upgrades Medicare - Medicaid - Worker’s Compensation - Electronic Medical/Health Records (EMR/HMR) - CCDA - Team Building and Mentoring - Training and Development - Crystal Reports - Earned Value Management (EVM) Contract Management - Technical Writing - Technical and Business Acumen - Healthcare (Provider and Payer) Strategic Planning - Process Improvement - Employee Management - Account Management - Cloud Environments

Microsoft Office - Windows 10 - MS Project - Oracle - Hyperion EPM - Citrix - UNIX - BMC - Adobe - Salesforce Epic - SharePoint - Smartsheet - FirmEx - Visio - NimSoft - EDI - ANSI - Finance - eClinical Works - Trizetto - Jira - Google Analytics 360 - NEXTGEN - Cerner - QicLink - LuminX - Caliber RM - Tech Excel - Microsoft Dynamics - Business Intelligence (BI) - CMMS Customer Relationship Management (CRM) - Kronos - ADP - PayChex - HCM Clarity - NetSuite - HealthAxis Rally (CA Agile System) - Customer Management System (CMS/ICMS) - Info-Sys - Luminex - PRISM - Microsoft EPM - Web InterChange - Pardot - Drupal - Magento - McKesson

• Defined processes and tools best suited to each project. Moved between agile and waterfall approaches depending on project specifics and client/customer goals, creating detailed project road maps, plans, schedules, and work breakdown structures
• Led teams across broad technical, financial, and business disciplines
• Focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results
• Mitigated risk factors through careful analysis of financial and statistical data. Anticipated and managed change effectively in rapidly evolving global business environments
• Thorough knowledge of the full range of principles, concepts, methodology associated with program and project management including conversion, configuration, and implementation
• Led design and multinational rollout of robust, scalable and secure Electronic Data Interchange (EDI), Enterprise Resource Planning (ERP), and Point-of-Sale (POS) systems for clients/customers
• Managed all phases of the software development lifecycle (SDLC) for dozens of custom solutions
• Managed large-scale initiatives involving the transition of programs to new platforms and the merger of disparate systems from acquired client/customer companies
• Directed global rollouts of new software and systems
• Responsible for programs, projects, and acquisitions ranging from $250,000 to $400,000,000
• Implemented and directed Project Management Offices (ePMO)
• Integrated payroll systems with third-party vendors (Salesforce, SharePoint, Microsoft Dynamics)
• Produced technical, business, and economic feasibility studies for project ideas
• Planned project progress (defined sub-goals, milestones and tasks, time and resource planning)
• Managed several infrastructure projects
• Developed, executed, and audited tests plans
• Managed project personnel responsible for the implementation of the project tasks (hold and chair regular works meetings, motivate staff, manage conflicts and crises)
• Monitored project progress and success (assess risks and hazards to the success of the project and take appropriate measures for avoidance)
• Reported status and progress of new business partners as well as adoption and utilization (i.e., use of Client product) of existing partners in Salesforce
• Analyzed and processed the project experiences (best/worst practice)
• Ability to motivate others at all levels in the achievement of the organizational goals
• Excellent analytical and problem-solving skills
• End to End M&A Integration experience including Pre-Acquisition Planning and Post-Merger Integration
• Due Diligence, Execution, and Integration of M&A Projects
• HR M&A Projects Management
• Recognized and developed recommendations for potential new work
• Experienced in analyzing and streamlining systems to increase productivity
• Ability to prioritize a broad range of responsibilities efficiently and effectively
• Developed quotes, bids, and proposals for various businesses (RFI and RFP submission and response)
• Interacted with business, technical, internal and external resources on new and existing implementation solutions and partners
• Supported process improvement of workflow, endeavors to stay current with technology trends, industry standards, and Client/customer strategy
• Defined data goals, objectives, strategies, and standards

• Manager: scheduled and conducted training, maintained work schedules, performance reviews quarterly and annually
• Manager of Project Management Office (PMO) and Project Management Services (PMS)
• Experience in screening, processing, and hiring new employees. Maintained employee relations, training, benefits, counseling, weekly schedules, coordination of employee activities, and wage and salary administration
• Developed and maintained a working relationship with multiple offices with respect to input required for multiple projects
• Managed audit resources through risk assessments, planning, and discussions with management
• Provided direction or works in conjunction with and provided support to on-going teams
• Experience in operations and training of employees, measured pre- and post-training performance to validate the effectiveness of training
• Analyzed individual, team, and organizational skill and knowledge gaps, developed and conducted classroom and web-based training
• Led audits covering operational, financial, information technology business processes
• Established and maintained compliance with project budgets
• Worked with internal and external clients/customers to organize the various components needed to initiate, run, and conclude major projects
• Coordinated schedules and activities, placed orders for supplies and services, and tracked progress and results

US Airforce - US Army - AT&T - Verizon - Abilis Energy - CAMS BlueWire Technology - Dell - Sprint - OneSource Guide IT - Konica-Minolta - Premier Healthcare Exchange - BAS Windstream - Plateau - Tech Excel - Emdeon - Anchor Benefit Consulting - Assured Benefit Administrators - Comprehensive Cost Solutions - Plexus Group - ConMed Healthcare Management - HFN Global Care - Devon Health Services - E.S. Beveridge & Associates - Lone Star - Employer Plan Services - Caprock - Trizetto - Employee Benefit Concepts - Evolutions - Providence Insurance and Administrative Services - HealthSmart - SF Administrators - Integra - Administrative Group - Cigna United Group Programs - HealthMarkets - Professional Benefit Administrators - Shasta Administrative Services Hawaii Medical Group - The Washington Hospital - Lexington Hospital - Akron General Hospital - Sharon Regional Simplifi - Roxborough Memorial Hospital - Robert Wood Johnson University Hospital - Red Card - Denver Health Warren General Hospital - Hoboken University Medical Center - Southern Ocean County Hospital - Christ Hospital VPay - Bayshore Community Hospital - St. Luke’s Healthcare - St. Vincent’s Hospital - Aetna - Indiana Medicaid WellPoint - United Health Group - Blue Cross Blue Shield - Kaiser Permanente - Wellcare - Amerigroup - Optum McKesson - State of New York - Illinois Medicaid - Computer Associates - Smart Data Solutions - Cerner - World Trade Center Health Program: Mount Sinai - Rutgers University (Robert Wood Johnson Medical School) - Downstate Medical Center (Kings County) - State University of New York (Stony Brook) Northwell Health - New York University School of Medicine