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Brendan
brendan.robinson9327@gmail.com
850-356-6548
275 John Knox Rd Apt M105
Tallahassee, FL 32303
Forensic Analyst
12 years experience W2
0
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Average rating
7
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Summary

Experience
Cybersecurity Engineer
Information Technology
Jul 2018 - present

In this role my responsibilities and experience gained include: Managing endpoint protection deployment, updates, and alerts (Malwarebytes, Cisco ASA Firewalls), Vulnerability scanning, mitigation, and remediation (Digital Defense Incorporated-Frontline Defense-both internal and external scans with annual penetration tests), Managing a SIEM and monitoring activity and logs through multiple tools. (Alienvault, Cisco Umbrella, Graylog, Azure Log Analytics, Procmon), Reviewing user accounts exhibiting indicators of compromise as well as annual access level reviews (Azure Security Center, Office 365 Security and Compliance, Azure AD) Ticketing System, Workflow, Knowledge base, and Change Management Process (Fresh Service, SharePoint, documentation of troubleshooting steps taken and resolution of issue) Policy review, updating, and creation. Maturity reports. Compliance reviews for information types, handing, access, and storage. (NIST framework, FERPA, PCI, HIPAA, PII compliance) Aside from the responsibilities and experience listed above I also created the current cybersecurity training used for employees. I handle the enrollment of employees and the grade review.

Cisco Cisco ASA Firewall MS Azure MS SharePoint Change Management Cyber Security Documentation SIEM HIPAA Malware
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IT Support Specialist
Feb 2017 - Jul 2018
Niceville, FL
In this role my responsibilities and gained experience included: Implementing and troubleshooting desktops, laptops, tablets, networks, phones, software, and audio video equipment Resolving employee and student account, access, password, and email issues Utilizing our ticketing system for issue prioritization as well as documenting troubleshooting and resolution steps Supporting events, offices, and classrooms across multiple campuses
Desktops Laptops Problem Solving
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Customer Service Representative
Mar 2012 - Feb 2017
Crestview, FL
In this role my responsibilities and gained experience included: Troubleshooting Signal, Cabling, Internet, and Phone Issues Resolving Customer’s Issues, Technical, Billing, Orders Placed Troubleshooting TV, Laptop, Desktop, Tablet, and Surround Sound System Failures as part of the Protection Plan Premier Department
Customer Service Problem Solving
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Case Manager
May 2010 - Oct 2011
Milton, FL
In this role my responsibilities and gained experience included: Troubleshooting Connectivity Issues, Internet Access, and VOIP Correcting Application and System Settings Scheduling and Reviewing Service Calls
Problem Solving
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Edit Skills
Non-cloudteam Skill
Education
General Studies
Okaloosa Walton College, 2003 - 2006
Certifications
CompTIA A+
CompTIA, 2016
CompTIA Cybersecurity Analyst (CySA+)
CompTIA, 2018
CompTIA Network+
CompTIA, 2016
Skills
Problem Solving
2018
7
Customer Service
2017
5
HIPAA
2021
3
Malware
2021
3
Change Management
2021
2
Cisco
2021
2
Cisco ASA
2021
2
Cyber Security
2021
2
Documentation
2021
2
Firewall
2021
2
MS Azure
2021
2
MS SharePoint
2021
2
SIEM
2021
2
Desktops
2018
1
Laptops
2018
1
Cabling
0
1
Cyber Security Architect
0
1
Information Security
0
1
Microsoft Office
0
1
Network Security
0
1
Social Engineering
0
1
Technical Support
0
1
Voice over IP (VoIP)
0
1