Tracey
traceyrobinson7@icloud.com
904-583-5467
6755 Cisco Gardens Rd W
Jacksonville, FL 32219
Vice President and Business Controls Manager
21 years experience W2
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Summary

  • Result oriented professional with 15+ years’ experience in risk management, strategic planning, external/internal audit, team management, UAT, training, compliance, vendor management, business continuity, and disaster recovery as well as medium and large-scale project management from 100K to 5M.
  • Proven success in third-party oversight, attorney oversight, product management, and contract compliance, across a variety of organizations including banking, mortgage, and the collection industries.
  • Agile subject matter expert.
  • Proven record in case management, contract review, audits (external & internal), and legal counsel liaison.
  • Certified Risk and Compliance Management Professional (CRCMP).
  • Six Sigma Black Belt (SSBB), Six Sigma Green Belt (SSGB), and Six Sigma Yellow Belt (SSYB).

AREAS OF EXPERTISE

  • Seasoned Operations and Strategic Leadership
  • Driving Success in Risk Management
  • Skilled in Business Analysis/Process Improvement
  • Validating Internal Controls
  • Coordinating and Leading Projects
  • Collaborating Across Department Lines
  • Working with Fortune 500 Banking Companies
  • Delivering Executive Status Reports and Summaries
  • Experience in Business Continuity/Disaster Recovery
  • Developing Policies and Procedures
  • Third-Party Risk Management/IT
  • IT Auditing
  • IT General Controls

TECHNICAL SKILLS

  • Proficient in QuickBooks Desktop Enterprise, Lexis, Westlaw, Pacer; CPT, Archer, Business Intelligence, TMM, TOM, MSP, CATTS, BTConverge, and SharePoint
  • Duval, Clay and Nassau County Electric Filing Systems; Passport Queries
  • Microsoft Word, Outlook, Excel, and PowerPoint
  • Utilized COBIT and COSO for IT and Risk roles

Experience
Education
Master's in Business Administration
University of the People 2020

2020 Candidate for Master of Business Administration

Attended in Risk & Compliance
American Bankers Association 2016
Master's in Education / Higher Learning
Ashford University 2014
Bachelor's in Social & Criminal Justice
Ashford University 2012
Associate's in Paralegal
Florida State College at Jacksonville 1997
Certifications
Certified Six Sigma Green Belt
Certified Six Sigma Yellow Belt
Certified Six Sigma Black Belt
Certified Risk and Compliance Management Professional (CRCMP)
Licensed Notary in Florida
Skills
Auditing
2021
17
Compliance
2021
14
Budget Management
2022
5
C-Level Management
2022
5
Audit
2022
4
Data Integrity
2022
4
Project Management
2021
4
Risk Management
2021
4
Vendor Management
2022
4
Product Management
2021
3
Disaster Recovery
2018
2
SDLC
2021
2
Change Management
2021
1
COO
2017
1
CTO
2018
1
Cyber Security
2021
1
Microsoft Excel
2018
1
Quality Assurance
2018
1
SQL
2018
1
Stakeholder Engagement
2021
1
Tableau
2018
1
Agile Methodology
0
1
Analysis
0
1
Business Analysis
0
1
Business Intelligence
0
1
Case Management
0
1
MS Excel
0
1
MS SharePoint
0
1
Process Improvement
0
1
Strategic Planning
0
1