• Degreed IT specialist desires a challenging IT Support position with a company that values: over five years of providing volunteer and paid help desk support in a variety of business settings excellent troubleshooting skills with both hardware and software needs and a strong history of delivering exceptional customer support to both internal and external customers.

Skills and Qualifications

• Knowledgeable of Windows and Linux Operating systems
• Experienced in software installation and maintaining updates
• Able to provide network management and installation
• Strong problem solving abilities to identify and resolve technical issues
• Microsoft Office certified (Excel, Access and Word)
• Knowledge of Active Directory

Key Accomplishments

• Setup Infrastructure for new plant for Cardinal Glass (consisting of about 150 computers)
• Completed computer swap out (hardware/software) for entire operation of 600 systems