Higher One is a leading provider of technology and financial services for colleges and universities.

Responsibilities include:

• Performed acceptance, integration, and regression testing on customer and support sites for a high-volume transactional banking system integrated with third party vendors
• Designed test cases based on the specifications described in business and functional requirements
• Created and executed SQL scripts for data verification and test staging in Oracle databases
• Documented system defects and testing progress in the defect tracking system
• Performed source code tagging, generation of build files, and file deployment to test servers
• Reviewed UNIX system logs to retrieve error information and verify successful operation
• Documented product functionality and contributed to product release notes
• Served as QA team expert on product features such as collections on negative accounts and disputes
• Provided technical and product training for new staff
• Performed extensive project communications with all internal departments and external partners
• Participated in project meetings from kickoff through the development cycle

• Performed acceptance, regression, integration, and Section 508 compliance testing for LifeCare’s various web sites and in-house software applications
• Analyzed business requirements and functional specs to prepare test cases
• Prepared and ran SQL scripts for validation on Oracle databases
• Administered Mercury Quality Center to document and track defects, and to generate defect reports
• Performed all configuration management tasks such as creation of builds from MS Visual SourceSafe and deployment of builds to QA and production platforms
• Maintained UNIX shell scripts to ensure proper overnight deployment of builds
• Conducted extensive written and verbal communication with project managers, developers, database administrators, quality assurance analysts, end-users and external partners

• Resolved all client issues pertaining to the Application Programming Interface (API) for Hyperion’s Enterprise and Essbase products. Most issues involved setting up clients’ applications and troubleshooting their Visual Basic or C++ code
• Provided solutions for client issues pertaining to the Hyperion Financials and Pillar products
• Performed product installations at client sites
• Performed QA testing of Hyperion’s CRM product

• Using SQA Team Test software, created test cases and automated test scripts for the development of the Home Event Management (HEM) project
• Performed manual testing of the HEM software applications

• Using Visual Basic, performed software maintenance and troubleshooting functions on various insurance related applications such as claims administration, risk management and medical management

Information Resources Specialist

Applications Developer/Cooperative Education

Cryptologic Maintenance Technician