IT professional with sixteen years' experience seeking an opportunity as a Robotic Process Automation (RPA) Business Analyst, Senior Technical Writer, and Software Quality Assurance Analyst with an innovative technology firm.

• RPA Business Analyst
• Conduct feasibility sessions with stakeholders and SMEs to analyze their standard business processes for Robotic Process Automation (RPA). Demo and illustrate to client how Automation Anywhere and UI Path works and explain the benefits of automation. Create Process Design Document (PDD), flowchart diagrams with MS Visio, roadmaps, and document Winshuttle automation and VMware process.
• Senior Technical Writer
• Create documentation for Open Source API Management, Machine Learning Algorithms, RPA Process Design Document (PDD), Procedural Manuals, Training Materials, Web and Mobile documents, User manuals and Guides, Compliance Packages, Flowcharts, and PowerPoint presentations. Interview subject matter experts, SMEs, and technical staff to gather business requirements and specifications.
• Quality Assurance Analyst
• Create test plans for software requirements and technical specifications. Work with the scrum team to perform white box, black box, integration, regression, and agile methodology for manual and automation testing on PC, web, cloud, VMWare, and mobile devices and report bug defects.