Description:

Citigroup (Citibank online portal): Citibank Online (CBOL) is the existing retail Internet banking portal for US customers. It supports multiple languages on a distributed but unified system. CBOL allows customers to open accounts online, have access to their account information, perform a host of banking transactions like one time or recurring transfers, payments to personal payees or Merchants, receive alerts for transactions and edit/customize their details and preferences.

Roles & Responsibilities:

• Conducted performance testing of data driven, online portal, and business
• applications, using HP Load Runner and Performance Center tools.
• Responsible in Test Planning, developing test strategies, implementing test strategies, stress testing, performance testing, load testing and endurance testing. Risk Identification, scripting, and execution of performance tests to validate in a non-production environment.
• Used Http/Html and Web services Protocols for online portal, thin client & Customer Relationship Management application
• Post execution analysis of test results will include report development and delivery. Worked closely with both the system management and software development teams to identity root causes of issues and performance improvements.
• Identified functionality and performance bottlenecks, including deadlock conditions, database connectivity problems, and system crashes under load.
• Monitor and troubleshoot the application issues using Wily Introscope, Site Scope.

Environment:

Load Runner 11.0, Performance Center 9.1, HP Quality Center, IIS Web server, TIBCO, UNIX,PERL,SHELL, Web Sphere, BEA Web logic,Iplanet,Oracle,IBM Lotus Notes, Site scope, Wily Introscope, HP Diagnostics, SOAP UI, Http/Html,SOAP,Siebel Web protocols,ClearCase.

Description:

Account Online (AO) is a CITI Credit cards is an Internet based credit card application. Account Online is an Internet Application which provides online services for the Citibank credit card customers. These services include account summary, billed / unbilled activity, Payments, Transfers and Account services.

Roles & Responsibilities:

• Responsible for end-to-end Performance test of the application.
• Gather Test data like accounts, cin’s using Testbed and Citismart tools
• Designed performance test suites by creating VU test scripts, workload scenarios, setting transactions, rendezvous points and inserting them into suites using LoadRunner.
• Perform baseline tests, Business as usual and Close of business Tests.
• Analyze the CPU Utilization, Memory usage, and Garbage Collection and DB connections to verify the performance of the applications.
• Monitored performance statistics graphs like average transaction response times, UNIX resources and windows resources, throughput, web server and database monitors.
• Publish and present performance exit report to higher management for major and minor release.

Environment:

Load Runner 11.0, Performance Center 9.1, HP Quality Center, IIS Webserver, TIBCO, UNIX,PERL,SHELL, Web Sphere, BEA Web logic,Iplanet,Oracle,IBM Lotus Notes, Site scope, Wily Introscope, HP Diagnostics, SOAP UI, Http/Html,SOAP,Siebel Web protocols,ClearCase.

Description:

CPM is a pathway-based Perioperative information management solution designed to address the evolving clinical and business needs of today’s surgical and anesthesia services. Besides handling the basic case scheduling, doctor preference card management, Perioperative charting and reporting, it also offers remote scheduling via Internet, multi-site functionality, instrument tracking and more. By delivering software, content, and service, CPM helps hospital administrators and end users make informed and effective business decisions that support clinical performance, patient satisfaction and safety, operational efficiency, and cost reduction efforts.

Roles & Responsibilities:

• Prepared a detailed test plan constituting project scope, environment, resources, approach, data preparation, result analysis and test project deliverables for performance testing of the application.
• Involved in defining the Performance requirements for critical use cases defined by Marketing/Clinical Analyst team.
• Developed performance test plans, test cases, test data for every business  component and generated test scripts for the same using VUGen.
• Enhanced loadrunner scripts with manual correlation, parameterization, C and LR functions and user defined functions.
• Experience in identifying performance bottlenecks at OS/Application/Network levels by monitoring the system level / application and network level metrics.
• Analyzed the Transactional graphs like Average Transaction Response time, Total transactions per second, web resource graphs and unix/windows resource graphs from Perfmon and LR Controller.
• Involved in writing the SQL queries to test the test cases of how the data is retrieved updated and deleted in the tables and in Defect Tracking.
• Published detailed test results comprising 90th percentile transaction response times, Transactions per second and CPU utilization and comparisons with previous tests.
• Captured and monitored response times, CPU and memory utils on appserver by scaling the users to a higher load on dual and quad core specs for Middle tier
• Capacity management activity.
• Identified real-time scalability performance issues relating to SQL and Oracle database schema.
• Analysis of data usage on customer databases for both oracle & SQL DB.

Environment: ASP.Net, Java, VB.Net, C#.Net, VC++, Delphi, SQL- Server

Description:

Centricity Anesthesia Billing module is a clinical information system for the Centricity Perioperative Anesthesia Department that allows hospital to bill for Anesthesia-Related IntraOperative cases and anesthesia-related procedures whereby specific conditions and billing requirements involving units of time are properly charted. The system will also use precise documentation of Anesthesia Times and Anesthesia Provider Times charted in the existing CPA application and also indicate any additional procedures that might generate anesthesia billing. Billing screens with the entire Anesthesia related information charted would be made available to Billing Clerks, Coders and other users with similar roles for review and updates. The information is finally transmitted to an External Billing System, using the HL7 outbound application for further processing.

Roles & Responsibilities:

• Defining Performance Test Objectives, & preparing Performance Test Plans.
• Deriving the Performance scenario and preparing test cases based on the SRS and field inputs.
• Refining Performance Test requirements based on realistic Load specification
• Identified real-time scalability performance issues relating to SQL and Oracle database schema.
• Performance and Load Testing using Load Runner 8.1 and 9.5 (System Analysis, Creating Virtual User Scripts, Defining User Behavior, Running Load Test Scenario, Monitoring the Performance, Analyzing Results).
• Applying the counters using PerfMon and analyzing the performance test results

1. Design & Test execution:

• Identified business scenarios for performance evaluation, prioritized these scenarios and designed separate test cases documents for script generation.
• Developed performance test cases, test data and generated test scripts with mercury tool LoadRunner
• Edited scripts in VUGen with manual correlation, parameterization, C and LR functions and rendezvous points.
• Created test scenarios with controller and executed tests for dry-run, baseline, peak, break, burst and longevity tests.
• Monitored performance statistics graphs like average transaction response times, Unix resources and windows resources, throughput, web server and database monitors

    2. Analysis and Reporting:

• Created summary reports, merged, filtered and correlated graphs to identify the performance issues in the application.
• Documenting all confirmed failures, anomalies or shortcomings found as
• Performance System Problem Report. Environment: VB, SQL-server 2005, Oracle 10g, Load runner, Clear quest, Quality centre, Clear case

Roles & Responsibilities:

• Identified business scenarios for performance evaluation, prioritized these scenarios and designed separate test cases documents for script generation.
• Developed performance test cases, test data and generated test scripts with mercury tool LoadRunner
• Created test scenarios with controller and executed tests for dry-run, baseline, peak, break, burst and longevity tests.
• Developed detailed documents for test results and system optimization tuning and reports of the enhanced application performance.

Client: Madhyapradesh govt.

Environment: ASP.Net, C#.NET, ADO.NET, SQl-Server 2005, Test Director, Windows XP/2000.