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Angelia
angeliaadd@gmail.com
404-597-8494
Atlanta, GA 39901
15 years experience W2
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Summary

Program Project Manager with 20+ years of experience managing various types of projects (Infrastructure, Cloud Management, Development) with Global experience. Successfully managed resources for large projects, for a multi-billion-dollar account. Worked with a diverse team of On-Shore and Off-Shore resources. Managed up to 20 resources across a variety of projects. Skilled Business Analyst in gathering requirements. Team player with good time management. Effective in building and maintaining client and vendor relationships. Interacted with all levels of management, stakeholders, and C-level Executives. Capable of learning new concepts quickly and adapting to change. Able to influence others, works well under pressure, thrive on learning the business to develop growth, and meeting the customer's expectations. Communicates ideas clearly and effectively.

Experience
Jul 2019 - Mar 2020
Atlanta, GA
(Permanent) |
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Program / Project Manager
Aug 2015 - Jun 2019
(Contract)
  • Cloud and IT Technology Solutions
  • Responsible for managing a $40M portfolio of multi-billion-dollar account, for Infrastructure and Network programs and projects for a major retail account.
  • Implemented 250 RFS within one year. Managed 3 to 4 Project Managers. Part of the Account Delivery Team to execute projects, deliver on-time and under or at budget.
  • Sunset or Decommissioned entire Data Center with an IT Technical team of resources from Verizon, AT&T, and IBM.
  • Managed a project effort to shift on-premises datacenter to a hybrid-cloud environment. Primary point of contact.
  • Oversaw technical teams building out more than 3 thousand physical and virtual e-commerce servers over 3 months period to support annual capacity. Managed Risk, Issues, and Change Control.
  • Led multiple projects simultaneously and teams of Project Managers, Developers and System Operations Engineers automating daily system support tools and the development of a new Dashboard to monitor the status of the hardware devices. Knowledgeable of Service Now.
  • Coordinated daily system Ops activity for multiple data centers and multiple support towers with US and Off-Shore Teams. Performed many other duties, as needed.
  • Managed the scope and schedules for various projects. Attended meetings and Reported the status to Mangers and C-Level Executives. Onsite liaison to the client's technical teams, Managers and VPs.
Data Center Project Management
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IT Project Manager
Jun 2013 - Jul 2015
(Contract)
  • Windows Upgrade, Active Directory & Server Migration with a Budget of $3.4M
  • Managed the schedule and travel requirements for 10 Techs to upgrade 8,000 Windows computers at 291 plants & facilities across the United States and Canada.
  • Led an Active Directory & Server migration program. To migrate 13,000+ user accounts and computers, upgraded 233 servers to Windows 2012 for 138 locations (Mills, Recycle Plants) within the United States and Canada.
  • Traveled to plants and facilities to learn the business. Facilitated daily scrum and weekly stakeholder meetings.
  • Responsible for Supply Chain ordering of Assets (computers and other hardware). Ensure 175 applications (e.g. JDE, Hyperion, SharePoint.) were vetted and/or tested prior to the upgrade.
  • Managed the relationship between IT and the site business leads to communicate, plan and schedule migrations/upgrades.
  • Managed Risk. Improved processes and revised workflows, while working closely with other managers to ensure changes were disseminated and documented properly.
MS SharePoint Project Management Scrum Stakeholder Engagement
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Project Manager/Business Analyst
Aug 2006 - Jan 2013
Atlanta, GA
(Permanent) | www.cancer.org Project Manager/Business Analyst
  • Managed Infrastructure, Hardware, Software Development, and HR Programs and Projects with up to 20 team members a budget ranging from $50K to $2.5M using an iterative or sprint implementation.
  • Wrote RFPs, SOWs, and business requirements for healthcare supply chain products, HR, Procurement, Web and Mobile based applications. Produced weekly reports for C-level Exec's. Coached Project Managers for vendor SaaS solutions.
  • Team member for managing the 2nd place Atlanta PMI award winning implementation of a new supply chain Call Center Reservations ordering solution with a cost savings of $150K per year.
  • IT liaison between the business, technical solution teams, and the professional services vendors for supply chain ordering, Trained technical support team members on Siebel CRM, SQL solutions.
  • Challenged others to develop as leaders while maintaining a leadership role and inspire co-workers to attain goals and pursue excellence. Improve the process of delivering solutions to customers, while communicating information to team members. ADDITIONAL WORK HISTORY
Business Analysis CRM Microsoft Excel Project Management SaaS SQL
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Project Manager
Aug 2006 - Aug 2006
| Bank Merger & Acquisition Atlanta, GA
Project Management
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Project Manager
Aug 2006 - Aug 2006
| Wireless Network Refresh Atlanta, GA
Project Management
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Business Analyst
Information Technology
Aug 2006 - Aug 2006
| eCommerce Website Carrollton, GA Travelport/WORLDSPAN | Project Manager | Network Infrastructure & eCommerce Atlanta, GA
Business Analysis
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Seasonal Professional
Aug 2006 - Aug 2006
Atlanta, GA
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Edit Skills
Non-cloudteam Skill
Education
Business Administration
GEORGIA INSTITUTE OF TECHNOLOGY
Global Business
DRAKE UNIVERSITY
Skills
Project Management
2019
13
Business Analysis
2013
7
CRM
2013
7
Microsoft Excel
2013
7
SaaS
2013
7
SQL
2013
7
Data Center
2019
4
MS SharePoint
2015
2
Scrum
2015
2
Stakeholder Engagement
2015
2