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Nicholas
nspooney@yahoo.com
301-254-7785
Dallas, TX 75201
UC Engineer
16 years experience W2
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Summary

bulk upload tools such as (BAT) for large scale deployments Required configuration of route plans, route lists, device profiles, calling search spaces, and partitions in multi-site environments Configuring and troubleshoot Cisco Unity Connection features, subscribers, call handlers, call routing rules troubleshooting SIP call problems by tracing and capturing logs and analyzing SIP call Traces * organizations Sr. UC Engineer Charlotte, NC

Experience
Education
Howard County Community College
Skills
VoIP
2021
8
Cisco
2018
6
Cisco UCM
2018
2
Continuous Improvement
2021
2
Disaster Recovery
2021
2
Contract Negotiations
2013
1
Database Upgrades
2018
1
Linux
2018
1
MS Visio
2013
1
Network Engineer
2016
1
Performance Management
2013
1
Stakeholder Engagement
2013
1
System Design
2013
1
Systems Engineering
2018
1
VLAN
2016
1
VMWare
2018
1
WAN
2016
1
Windows
2018
1
Windows Server
2018
1
Cisco Unity
0
1
Solutions Architecture
2015
1