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Carl
carl@ehrconsultantforhire.com
240-467-4323
303 Tiger Lily Drive
Middletown, DE 19709
Physician Track and Emergency
12 years experience W2
0
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Summary

Profile

Cerner Applications Analyst: PowerChart and FirstNet (Dynamic Documentation with Dragon dictation software, mPages, OrderSets aka PowerPlans, PowerForms and Message Center) with experience in building Cerner applications in line with Clinician workflows acute and ambulatory using the Model Experience content guides (Formerly known as the Cerner Playbooks). Led Provider and Non-Provider subject matter expert workgroups to obtain design decisions, ultimately to build specialty driven workflow mPages, custom note templates and specialty global auto-text. Provides On-Call support to Clinicians using organizations ticket queue system to triage and assess application errors. Knowledge in resolving End-User frustration by addressing the problem using Cerner’s back-end tools or providing End-User education.

  • Currently an Applications Analyst building Physician documentation (Dynamic Documentation) with Dragon dictation software, OrderSets (PowerPlans), PowerNotes, PowerForms (AdHoc Forms) and Cerner End User Interface (mPages) using the Model Experience.
  • Developed and managed physician subject matter workgroups which addressed customization processes and coordinated in-depth clinical documentation sessions to develop specialty driven mPages and Dyn. Doc Note Templates.
  • Currently manages organization clinical informatics help desk on-call ticket requests. Resolves Cerner end-user incident help desk ticket.
  • Managed training implementation for Cerner Millennium (Powerchart, FirstNet, SurgiNet, PathNet, Scheduling, RadNet, and PharmNet).
  • Coordinated the efforts for 25 resources including principal trainers, environment build specialists, and instruction designers and system architects.
  • Developed training process for Clinical Staff, Nursing and Ancillary Staff across all Departments.

Technology Summary

  • Applications: Epic Systems (Cadence, Cupid, Radiant and Ambulatory); Cerner Millennium EMR (Powerchart, RadNet, PathNet, FirstNet, CareMobile); OnBase HIM Application; IDX (BAR, SCHED, MCA, DBMS, IDXtend); Microsoft Project; Microsoft Visio; Macromedia Dreamweaver; Microsoft FrontPage; Microsoft Office Suite (Word, PowerPoint, Excel, Outlook, Access); Adobe Photoshop; Adobe Captivate 6.0; Camtasia 8.0; Articulate Storyline
  • Systems: Windows (3.1 – 10), OS/2
  • Languages: ADDIE, Java, BASIC, PowerBuilder, HTML, CCL, PHP, C Language, C++, C#, Objective-C, Python, Ruby, SQL
  • Other Skills: Web-based course development, eLearning, training needs analysis, LMS/LCMS, interactive learning strategies, technical writing, Medical/ Corporate training, online facilitation, Instructional Design; Voice Over for e-learning.

Experience
Cerner Behavioral Health Consultant
Information Technology
Nov 2017 - present
East Orange, NJ

Serve as Cerner Analyst for Behavioral Health providing workflow optimization, testing and validation of BH powerforms, dynamic documentation note templates, workflow mPages, PowerPlans, custom auto-text and provider powerforms (Procedure, Scales/ Assessments). Collaborate with Provider subject matter experts on current and future state workflows and specialty documentation.

  • Participated in BH Nursing and Therapy subject matter expert workgroup sessions to obtain decision points on BH mPages, Orders and Powerform documents.
  • Designed custom BH therapy powerform templates for outpatient.
  • Provide workflow gap analysis and process redesign recommendations using Workflow tracker on Method M.
  • Consult with client to develop and apply appropriate policies and procedures
No skills were added
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Cerner Ambulatory Application Analyst
Information Technology
Oct 2016 - Nov 2017

Serve as Cerner Analyst for Ambulatory providing system optimization, testing and validation of dynamic documentation note templates, workflow mPages, custom auto-text and provider powerforms (Procedure, Scales/ Assessments). Collaborate with Provider subject matter experts on current and future state workflows and specialty documentation.

  • Led Ambulatory Specialty workgroup subject matter expert workgroup sessions to obtain decision points on specialty driven mPages, Orders and Powerform documents.
  • Designed custom dynamic documentation note templates for ambulatory.
  • Provide expert industry knowledge in complex client environments (Bedrock.exe, DCPTools.exe and Dyn. Doc Manager)
  • Provide workflow gap analysis and process redesign recommendations using Workflow tracker on Method M, support client and other project teams on Reg./Schedule and CPM Billing.
  • Consult with client to develop and apply appropriate policies and procedures
No skills were added
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Physician Track and Emergency (FirstNet) Consultant - Orders
Medical Devices
Sep 2015 - Oct 2016
Lynchburg, VA

Physician Track and Emergency (FirstNet) Consultant – Orders, Powerplans, mPages, Dynamic Documentation, Dragon, Smart Templates, Auto-Text, Powerforms (Consultant)

Serve as a Physician Track Consultant for Centra Healthcare. Responsibilities for the Rehab Hospital included triaging tickets from testing events, cross-training Centra’s analyst on building Orders (dcptools.exe), Order Entry Format (dcptools.exe), PowerPlans (dcptools.exe or bedrock.exe), Dynamic Documentation note templates (xHTML code language and Dyn Doc manager.exe), mPages (bedrock.exe), Smart Templates (bedrock.exe and corecodebuilder.exe), Message Center (inboxconfig.exe), Powerforms (powerforms.exe) and IVIew (bedrock.exe, dcptools.exe and corecodebuilder.exe).

  • Cross Train Centra Healthcare Physician Track and FirstNet analyst on the Cerner build tools
  • Investigate any Cerner PowerChart Physician Track issues
  • Assist with resolving any Cerner PowerChart Physician Track issues in collaboration with the Centra Healthcare Physician Track analyst
  • Train End Users on navigating Cerner PowerChart
  • Escalate, communicate and/or mitigate risks related to the Cerner Project
No skills were added
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Physician Track Consultant, Rehabilitation
Medical Devices
Dec 2013 - Jan 2015
Powerplans, mPages, Dynamic Documentation, Dragon, Smart Templates, Auto-Text, Powerforms (Consultant) | Less than 20 Hours Biliable. Serve as a Physician Track Consultant for Good Shepheard Rehabilitation Hospital. Responsibilities for the Rehab Hospital included triaging tickets from testing events, cross-training GSRH analyst on building Orders (dcptools.exe), Order Entry Format (dcptools.exe), PowerPlans (dcptools.exe or bedrock.exe), Dynamic Documentation note templates (xHTML code language and Dyn Doc manager.exe), mPages (bedrock.exe), Smart Templates (bedrock.exe and corecodebuilder.exe), Message Center (inboxconfig.exe), Powerforms (powerforms.exe) and IVIew (bedrock.exe, dcptools.exe and corecodebuilder.exe).
  • Cross Train GSRH Physician Track analyst on the Cerner build tools
  • Investigate any Cerner PowerChart Physician Track issues
  • Assist with resolving any Cerner PowerChart Physician Track issues in collaboration with the GSRH Physician Track analyst
  • Train End Users on navigating Cerner PowerChart
  • Provide real time support to End Users during Go-Live of Cerner PowerChart
  • Escalate, communicate and/or mitigate risks related to the Cerner Project
  • Lead/facilitate GSRH Physician Track level status reviews with GSRH executive sponsors
  • Manage Physician Track vendor (Cerner) program-level deliverables consolidate vendor (Cerner) risks into Program Plan and communications
  • Provide information to GSRH Physician Track team for status updates/progress reports to the GSRH Project Leadership, Cerner Project leadership or GSRH key Physician Track stakeholders
  • Perform other services as requested or agreed by GSRH to assist with the Cerner Physician Track Project.
No skills were added
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Cerner Physician Track Consultant, Acute and Ambulatory
Medical Devices
Oct 2012 - Dec 2013

Serve as a Physician Track Consultant under Cerner corporation. Responsibilities for each client includes effectively leading and delivering Physician services across the acute and ambulatory venue. Ensure on-time project completion through regular status updates and risk-mitigation strategies to appropriate Client and Cerner project team members.

  • Responsible for troubleshooting and resolving both IT and workflow-process issues and problems clients present.
  • Delivering data-driven solutions to problems based on assessment and measurement of acute and ambulatory physician operational, efficiency, and workflow-driven performance metrics.
  • Responsible for communicating, collaborating and working to design and customize clients’ new or updated computer systems and supporting specific Cerner software services (PowerChart, PowerChart Ambulatory/Office, FirstNet)
  • Support clients through Cerner upgrades, system changes and enhancements, and ongoing system maintenance, which can include system testing, troubleshooting, issue management, training and go-lives through back-end tools (bedrock.exe, dcptools.exe, prefmaint.exe, inboxconfig.exe, dyndocmgmt.exe)
  • Demonstrates advanced Acute Physician workflow (Documentation, CPOE, Rounds, Admission, Transfer, Discharge Meds Rec, etc.) and solution knowledge, in accordance with Cerner standards.
  • Drives development of future state workflows leveraging Cerner’s standards
  • Educates the client on design recommendations and configuration tasks to ensure their understanding and knowledge of maintaining acute workflows and content long term.
  • Consults with client service line/department project teams (lab, radiology, Pharmacy) to gain agreement on the client’s desired value objective opportunities.
  • Develops client associate domain expertise (clinical, revenue and operational) and consulting skills in working with their providers and end users.
No skills were added
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Cerner FirstNet and PowerPlan Analyst (Consultant)
Information Technology
Jul 2012 - Oct 2012
Lakeland, FL

Under general supervision of the client, collect and analyze information from system users to formulate the scope and objectives of the Cerner emergency solution, FirstNet. Maintained Lakeland PowerPlans as requested by the client and managed issue ticketing system to assist with the ongoing operation, maintenance, and development of FirstNet and PowerPlans.

  • Identified opportunities for activities related to team development and Cerner application cross training. Demonstrated knowledge of Cerner millennium systems/technology necessary to complete duties, which included providing end user technical support of mPages, FirstNet and PowerPlans.
  • Served as an Cerner PowerChart, FirstNet and PowerPlan system consultant within IT department and for direct customers.
  • Participates in the ongoing maintenance of Cerner Millennium applications.
  • Proactively facilitates communication with Clinical Informatic personnel and within the department.
  • Followed client Information Services methodologies, processes, policies, and procedures. Including but not limited to change management, documentation, and issue resolution. Assists in training FirstNet and PowerChart to IT staff.
No skills were added
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Cerner Ambulatory Application Analyst
Medical Devices
Apr 2012 - Jul 2012
Chesapeake, VA

Cerner Ambulatory Application Analyst | Dynamic Documentation, MPages, CareSets and Powerforms – Cerner Powerchart (Consultant)

Performed design, implementation, and maintenance of Cerner Millennium Ambulatory PowerChart EMR - Dynamic Documentation, mPages, Care Sets and Powerforms using the Model Experience. Participated in Cerner testing, Cerner trouble shooting, Cerner upgrades, and Cerner report development. Coached client customers and IS management on Cerner use and direction. Participated in Physician led inquires through Cerner back-end tools (dcptools.exe, bedrock.exe, sckde.com) or through over the phone training.

  • Created Workflow Millennium Pages (MPages) for multiple specialties from the Cerner Physician Model Experience (formerly known as the Cerner Playbooks) through the Bedrock.exe back end tool.
  • Created custom Powerforms in line with clinician documentation.
  • Created CareSets for Ambulatory facilities
  • Maintained Powerforms, PowerNotes and CareSets at Client request.
  • Created/ Modified Dynamic Document Templates using XML code language.
No skills were added
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Cerner Ambulatory Application Analyst
Medical Devices
Nov 2011 - Apr 2012
Franklin, TN

Cerner Ambulatory Application Analyst | Physician Track – mPages, Dynamic Documentation, Smart Templates, Auto-Text, Powerforms (Consultant)

Serve as Cerner Analyst for Ambulatory providing system optimization, testing and validation of dynamic documentation note templates, workflow mPages, custom auto-text and provider powerforms (Procedure, Scales/ Assessments). Collaborate with Provider subject matter experts on current and future state workflows and specialty documentation.

  • Led 15+ Specialty workgroup subject matter expert workgroup sessions to obtain decision points on specialty driven mPages.
  • Designed custom dynamic documentation note templates for ambulatory specialties.
  • Provide expert industry knowledge in complex client environments (Bedrock.exe, DCPTools.exe and Dyn. Doc Manager)
  • Provide workflow gap analysis and process redesign recommendations using Workflow tracker on Method M, support client and other project teams on Reg./Schedule and CPM Billing.
  • Consult with client to develop and apply appropriate policies and procedures
No skills were added
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Cerner On-Call Analyst
Jan 2011 - Nov 2011
| WellSpan Health
  • Remote Cerner On-Call Analyst | Cerner Powerchart, FirstNet and SurgiNet (Consultant) Cerner On-Call Support Analyst that supports PowerChart, FirstNet and SurgiNet for WellSpan Health afterhours clinical help desk. This role was performed remotely after business hours Monday
  • Sunday.
No skills were added
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Provided End User support
Information Technology
Jan 2011 - Jan 2011
Millennium PowerChart, FirstNet, SurgiNet and Clinical Documentation.
  • Performed ongoing enhancements to the current functionality troubleshooting training of new end-users.
  • Troubleshoot of PowerChart, FirstNet, SurgiNet, ClinDoc and PowerNote.
  • Assisted implementation project teams in developing, monitoring and managing technology support and operational implementation work plans.
  • Coordinated with the appropriate members of the support team in policy formation.
  • Provided support for testing and conversion activities.
  • Provided after-hours "on-call" support to troubleshoot and resolve system problems escalated by the service management team.
No skills were added
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Application Analyst III
Medical Devices
Sep 2009 - Sep 2010
Silver Spring, MD

Application Analyst III | Dynamic Documentation, PowerPlans, MPages – Cerner Powerchart

Oversees design, implementation, and maintenance of Cerner Millennium EMR - Dynamic Documentation and PowerPlans/Order Sets using the Model Experience. Directs requirements definition, process and use documentation, Cerner testing, Cerner trouble shooting, Cerner upgrades, and Cerner report development. Coaches customers and IS management on Cerner use and direction. Assists in managing vendor relationships. Providing Cerner Powerchart support after-hours and on weekends in two week on-call rotation. Managed trouble-shooting tickets and resolved Physician led inquires through Cerner back-end tools (dcptools.exe, bedrock.exe) or through over the phone training.

  • Created Workflow Millennium Pages (MPages) for multiple specialties from the Cerner Physician Model Experience (formerly known as the Cerner Playbooks) through the Bedrock.exe back end tool.
  • Work with standard Cerner pages as well as Specialty Model Experience (formerly known as the Cerner Playbooks), My Experience, and other custom work.
  • Coordinate development of several pages at once working within the system configuration while meeting the user’s needs.
  • Created/ Modified Dynamic Document Templates using XML code language.
  • Created PowerForms (AdHoc) Forms using the dcptools.exe application on Cerner back end tool library.
  • Created PowerPlans (OrderSets) using dcptools.exe.
  • Created and Managed Cerner Command Language (CCL) queries for obtaining information through reports.
  • On Physician Track on-call rotation in 2-week rotation that handled Physician inquires on nights and weekends. Managed call ticket application (OPAS) to resolve issues or escalate ticket
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Edit Skills
Non-cloudteam Skill
Education
Health Information Systems
University College 2015
George Westinghouse Technical Vocational High School 1998
University of Maryland
Skills