Uploaded File
add photo
E Lansdowne, PA 19050
Project Manager / Epic Revenue Cycle Project Manager
28 years experience W2
Average rating
Profile views

Twenty years of experience in healthcare IT, revenue cycle, and business process optimization.

  • Hands-on experience in client facing, service delivery and project management, including budgetary control and team leadership.
  • First-hand experience in working in, and consulting in, all phases of revenue cycle continuum.
  • Experience working with technologies enabling physician practice management, hospital operations and AR management.
  • Comfortable working in cross-functional roles in diverse, technical, and business teams.
  • Epic specialized with a working knowledge of several healthcare specific software packages.
  • Former employee of leading US hospitals. Former employee of top healthcare consulting firms.
  • PMP certified.

Project Manager / Epic Revenue Cycle Project Manager
Oct 2019 - Jun 2020
Brooklyn, NY
(contract with Healthcare Tech Advisors) responsible for Patient Access and ADT Epic applications. Duties include Supervision of a team of six analyst preparing and executing application build and rollout. * Managing the following processes 3rd party contracts legacy data collections workgroup sessions daily Orion tasks planning and completion workflow documentation workbooks and playbooks completion.
MS Visio Project Management
Remove Skill
Epic Revenue Cycle Project Manager
Aug 2017 - Dec 2017
Chattanooga, TN
(contract with Oxford Health) Serving as a Project Manager responsible for ADT, HB, HIM, Revenue Integrity and SBO workstreams during the Epic implementation at Erlanger Health System. Duties included: Serving as an intermediary between operations and IT. Managing validation and assignment of the Epic workqueues. * Managing operational risk assessment reporting and mitigation (Risk Workbook).
Project Management
Remove Skill
Epic Revenue Cycle Implementation Project Director
Mar 2017 - Jul 2017
Pittsburgh, PA
Network Epic Revenue Cycle Implementation Project Director (contract with Cumberland CG) Serving as a Project Director responsible for ADT, HB, HIM, Revenue Integrity and SBO workstreams during the Epic implementation at a 260 bed Jefferson Regional Hospital. Duties included: Managing project workflows according to the project plan.
  • Managing all aspects of data gathering for the design phase.
  • Managing testing from the operational perspective (PRCT, integrated) Supervision of the Super User program
  • Managing operational risk assessment reporting and mitigation (Risk Workbook).
  • Coordinating planning for data conversion, cutover and go-live.
MS Visio Project Management Project Planning
Remove Skill
Interim Director, Revenue Cycle Epic Implementation (contract)
Feb 2016 - Feb 2017
Camden, NJ
Serving as an RCM Director responsible for all business areas interaction with the IT and the vendor during the Epic implementation. Duties included: Managing validation and signoff of Epic workqueues. Managing workflow related issues (issue list, re-validation, inclusion in builds and in operating procedures).
  • Ownership of the Super User program (selection, evaluation, scheduling, skills training, go-live management).
  • Managing the alignment of all departmental operating procedures with the new Epic workflows.
  • Planning for the legacy systems retention.
  • Ownership of the Business Continuity Access tool from the operations standpoint.
  • Managing operational risk assessment reporting and mitigation (Risk Workbook).
Project Management
Remove Skill
Jan 2013 - Jan 2015
Philadelphia, PA
Serving as a project manager in the areas of revenue cycle, information systems and process redesign. Selected projects: At Catholic Health Initiatives in Washington and Nebraska, during Epic implementation, the work included: Supervision and planning of hiring Epic contractors.
  • Development of Total Cost of Ownership (TCO) and yearly budget for the Epic sites.
  • Supervision of all software/hardware updates and contract renewals in light of the Epic rollout. At King Faisal Hospital in Saudi Arabia the work included: Documenting the current state analysis of the revenue cycle processes and the use of the supporting technology (Cerner, Venus, etc.)
  • Project management of the overall IT department realignment for the Cerner upgrade. At St. Joseph hospital in California the work included serving as an interim manager for a government billing unit. Work encompassed staff supervision and management reporting. The technology involved was Meditech and ePremis.
  • In 2013 completed Epic hospital billing (HB application) training.
MS Visio Project Management
Remove Skill
Information Technology
Jan 2010 - Jan 2013
Wayne, PA
An independent consultant to Telaxus.com, a BPM/CRM software vendor and a consulting firm. Selected projects: Documented business and functional requirements for a healthcare collections software development for Telaxus.
  • Managed development a Veterans Administration provider and payer contracts reporting solution at Washington, DC VA offices.
  • At the Louisiana DHH work included serving as a Project Manager and a healthcare SME for the deployment of Home Care electronic visit verification solution for the State of Louisiana Medicaid (DHH). The project involved business requirements gathering, software configuration and deployment. The software is being used to prevent fraudulent claims from submission to four payers serving as Medicaid MCOs.
CRM Project Management Requirements Gathering
Remove Skill
Principal Consultant and Project Manager
Jan 2009 - Jan 2010
Basking Ridge, NJ
in Avaya Healthcare Professional Services Served as a healthcare provider and payer manager for Avaya's Global Healthcare Vertical. Selected projects:
  • At St. Mary's Hospital in Wisconsin work included management of the development and the sales cycle of a set of telecommunications self-service solutions for business workflows. The workflows encompassed Revenue Cycle management, Patient Access and Patient Contact.
  • Managed and delivered Healthcare revenue cycle competency training to Avaya regional sales teams and executives.
Project Management
Remove Skill
Director of Revenue Cycle Solutions & Consulting
Jan 2009 - Jan 2009
Project Management
Remove Skill
solution director
Jan 2008 - Jan 2008
in Colorado and California managed knowledge-transfer process between an offshore RCM outsourcing firm and a US based physical therapy client (800 locations). Work included areas of patient access, back-office processes, staff allocation and client management. Managed self-pay collection efforts outsourced to India.
Project Management
Remove Skill
Jan 2007 - Jan 2008
Working with various business ventures consulting in strategy and technology
No skills were added
Remove Skill
Account Manager
Jan 2006 - Jan 2007
Teaneck, NJ
Served as an industry expert and one of the leaders developing healthcare provider practice for Cognizant, a key technology outsourcing firm. Selected projects: At HCR Manor Care in Ohio served as an Account Manager and a Project Manager for a large Indian offshore firm. The work involved outsourcing PeopleSoft management to India, and supervision of on-site staff and off-shore team in a $2mln/year offshoring relationship with a Long Term Care provider. Project involved application upgrades, new builds and dally maintenance of PeopleSoft Financials, Microstrategies and Oracle. The focus of the role was client relationship management and account growth.
MS Visio Project Management Account Management
Remove Skill
Information Technology
Jan 2000 - Jan 2006
Philadelphia, PA
in CSC Healthcare Consulting Managed programs and engagements focusing on revenue cycle, e-commerce, business process reengineering, software design/development/deployment, and technology integration. Selected projects: At Allina Health in Minnesota managed an Epic implementation audit to resolve the revenue cycle inefficiencies caused by the vendor. Work included a review of validation session-documentation, work plans, and testing plans.
  • At the same client managed development of Epic to payor connectivity, insurance eligibility and patient address verification as well as the rollout and maintenance of electronic claim submission. Work included embedding an HL7 message generator in Prelude and Resolute applications (pre-Bridges).
  • At St. Vincent's hospital in NYC served as a Technical PMO Manager in a program to unify and standardize the application systems across the seven facilities of a multi-facility New York Hospital complex. The technology involved was Siemens and Lawson applications.
  • At CHOP served as a Project Manager for a web portal design and development project at a large Philadelphia hospital focused on the Web enablement of in-house and community physician interaction. Supervised work of technical and business consultants during all phases of site development and deployment.
  • At St. Luke's Hospital in Kansas served as a PMO manager working with a provider, payer and employer group developing a regional health information exchange tool. Work included technical and procedural setup of the exchange model. The technology involved included the McKesson application system and a proprietary NEHEN model developed by CSC.
  • At CDC in Atlanta served as a Business Analyst and later Project Manager for the implementation of the NEDSS (National Electronic Disease Surveillance System) at the state level during the national deployment of the Center for Diseases Control disease surveillance and reporting program.
No skills were added
Remove Skill
Jan 1997 - Jan 2000
Philadelphia, PA
in Healthcare Consulting Practice Led project teams on healthcare consulting engagements in the areas of information management, process redesign, revenue cycle and operations.
No skills were added
Remove Skill
Jan 1995 - Jan 1997
Chicago, IL
in Financial and Economic Consulting Practice Managed engagements around government healthcare compliance and privatization of government healthcare programs. Involved in the analysis of insurance payer guidelines and reimbursement practices. In years 1987
  • 1995 worked in healthcare delivery organizations in various capacities: Roles included: Patient accounts representative, biller, collector, project manager, MIS manager. Selected IT projects included: Managing daily IT operations in a large physician practice affiliated with a children's hospital. Managing system migration (hardware & software) for a practice of 200 physicians. At MacNeil Hospital MSO in Illinois managed revenue cycle process reengineering. The work included (aside from BPR) building configuration for billing system to ensure correct billing (dictionaries, claims, forms, etc.) for new-acquired or contracted physician practices. Also, managed all aspects of billing and collections centralization projects and customer service outsourcing function for the MSO At University of Chicago Hospital and at Hahnemann Hospital served as a biller, registrar and collector.
  • At Children's Hospital of Philadelphia served as an MIS Manager.
Project Management
Remove Skill
Edit Skills
Non-cloudteam Skill
Business Economics and Marketing
UNIVERSITY OF CHICAGO Graduate School of Business 1995
Classical Languages and Literature
Epic Resolute HB Fundamentals
PMP Certification
Project Management
MS Visio
Requirements Gathering
Account Management
Project Planning