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Carol
cstout54@bellsouth.net
407-314-2478
Winter Springs, FL 32708
Sr. IT Project Consultant
38 years experience W2
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Summary

Dedicated and resourceful Certified Project Manager (PMP Certified) and Sr. Business Analyst with proven expertise leading full life cycle development, strategic implementation planning and successful large-scale information systems implementations with aggressive time and budget constraints.

  • Superior record of delivering simultaneous large-scale, mission critical projects on time and under budget
  • Experienced in multi-facility implementations and system software selection as well as data conversion, migrations and system integration with 3rd party vendors
  • Seasoned experience in Core Hospital information system (HIS) / Electronic Medical Record (EMR) / Electronic Health Record (EHR), hospital infrastructure, Manages Care, clinician software applications, Revenue Cycle, Resource Management, Clinical Auditing & Compliance, Health Information Exchange (HIE) and Health Insurance Exchange (HIX) workflow and preliminary planning.
  • Excellent ability to translate end user needs and requests into actionable specifications and data flow models
  • Energetic and resourceful problem-solver able to set and meet ambitious goals through effective planning, change management, team leadership and customer communication
  • Decisive, people-oriented professional capable of building relationships of trust and a strong executive presence
  • Building a trusting and results orientation with stake holders and cross-functional project teams
  • Seasoned experience in software development and software implementation
  • Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
  • Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Implemented statistics and process control tools
  • Maintained effective compliance and corrective action procedures
  • Understanding of Total Quality Management (TQM) practices and techniques
  • Achieved quality assurance operational objectives by contributing information and analysis to strategic plans and reviews preparing and completing action plans implementing production, productivity, quality, and customer-service standards identifying and resolving problems completing audits determining system improvements implementing change
  • Improved the QA management methodology by implementing new processes
  • Understanding of Total Quality Management (TQM) practices and techniques
  • Experience with a variety of programming languages and relational databases
  • Proficient using Microsoft products including Windows, MS Office (Outlook, Word, Excel, PowerPoint, Access, Publisher) and Microsoft Project, Project Management tools and SAP.

Experience
Education
Computer Science
Southern College
Certifications
resourceful Certified Project Manager (PMP Certified
PMP Certification (#470118)
Skills
Program Management
2015
40
Project Management
2015
40
Budget Management
2003
17
MS Visio
2003
17
Quality Assurance
2003
17
Strategic Planning
2003
17
Utilization Review
2003
17
Process Improvement
2007
3
Data Architecture
2017
2
Requirement Analysis
2012
1
Auditing
0
1
Business Analysis
0
1
MS Project
0
1
Product Management
0
1