Dedicated and resourceful Certified Project Manager (PMP Certified) and Sr. Business Analyst with proven expertise leading full life cycle development, strategic implementation planning and successful large-scale information systems implementations with aggressive time and budget constraints.

• Superior record of delivering simultaneous large-scale, mission critical projects on time and under budget
• Experienced in multi-facility implementations and system software selection as well as data conversion, migrations and system integration with 3rd party vendors
• Seasoned experience in Core Hospital information system (HIS) / Electronic Medical Record (EMR) / Electronic Health Record (EHR), hospital infrastructure, Manages Care, clinician software applications, Revenue Cycle, Resource Management, Clinical Auditing & Compliance, Health Information Exchange (HIE) and Health Insurance Exchange (HIX) workflow and preliminary planning.
• Excellent ability to translate end user needs and requests into actionable specifications and data flow models
• Energetic and resourceful problem-solver able to set and meet ambitious goals through effective planning, change management, team leadership and customer communication
• Decisive, people-oriented professional capable of building relationships of trust and a strong executive presence
• Building a trusting and results orientation with stake holders and cross-functional project teams
• Seasoned experience in software development and software implementation
• Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
• Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
• Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
• Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
• Implemented statistics and process control tools
• Maintained effective compliance and corrective action procedures
• Understanding of Total Quality Management (TQM) practices and techniques
• Achieved quality assurance operational objectives by contributing information and analysis to strategic plans and reviews preparing and completing action plans implementing production, productivity, quality, and customer-service standards identifying and resolving problems completing audits determining system improvements implementing change
• Improved the QA management methodology by implementing new processes
• Understanding of Total Quality Management (TQM) practices and techniques
• Experience with a variety of programming languages and relational databases
• Proficient using Microsoft products including Windows, MS Office (Outlook, Word, Excel, PowerPoint, Access, Publisher) and Microsoft Project, Project Management tools and SAP.