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Carol
cstout54@bellsouth.net
407-314-2478
Winter Springs, FL 32708
Sr. IT Project Consultant
36 years experience W2
0
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Average rating
20
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Summary

Dedicated and resourceful Certified Project Manager (PMP Certified) and Sr. Business Analyst with proven expertise leading full life cycle development, strategic implementation planning and successful large-scale information systems implementations with aggressive time and budget constraints.

  • Superior record of delivering simultaneous large-scale, mission critical projects on time and under budget
  • Experienced in multi-facility implementations and system software selection as well as data conversion, migrations and system integration with 3rd party vendors
  • Seasoned experience in Core Hospital information system (HIS) / Electronic Medical Record (EMR) / Electronic Health Record (EHR), hospital infrastructure, Manages Care, clinician software applications, Revenue Cycle, Resource Management, Clinical Auditing & Compliance, Health Information Exchange (HIE) and Health Insurance Exchange (HIX) workflow and preliminary planning.
  • Excellent ability to translate end user needs and requests into actionable specifications and data flow models
  • Energetic and resourceful problem-solver able to set and meet ambitious goals through effective planning, change management, team leadership and customer communication
  • Decisive, people-oriented professional capable of building relationships of trust and a strong executive presence
  • Building a trusting and results orientation with stake holders and cross-functional project teams
  • Seasoned experience in software development and software implementation
  • Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
  • Critically evaluated information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguished user requests from the underlying true needs.
  • Collaborated with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
  • Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
  • Implemented statistics and process control tools
  • Maintained effective compliance and corrective action procedures
  • Understanding of Total Quality Management (TQM) practices and techniques
  • Achieved quality assurance operational objectives by contributing information and analysis to strategic plans and reviews preparing and completing action plans implementing production, productivity, quality, and customer-service standards identifying and resolving problems completing audits determining system improvements implementing change
  • Improved the QA management methodology by implementing new processes
  • Understanding of Total Quality Management (TQM) practices and techniques
  • Experience with a variety of programming languages and relational databases
  • Proficient using Microsoft products including Windows, MS Office (Outlook, Word, Excel, PowerPoint, Access, Publisher) and Microsoft Project, Project Management tools and SAP.

Experience
Sr. IT Project Consultant
Aug 2015 - Jan 2017
Lake Mary, FL
  • Managing projects around systems and data architecture
  • Responsible for multiple projects simultaneously these will be capital projects involved in updating and consolidating functionality in various systems related to provider demographics
  • Management of key projects to ensure successful completion
  • Improving processes to optimize performance and value over time
  • Providing risk management and issue/problem resolution as required Personal sabbatical -
No skills were added
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Consultant - Sr. Project Manager
Medical Devices
Jun 2013 - May 2015
aurora consulting Family Medical
Project Management
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PM IS Consultant
May 2011 - Apr 2012
Orlando, FL
  • Facilitated organizational change within the regulatory department which streamlined hospital policies and procedures process
  • Mentored team on solving technical, functional and business issues during the design, development and implementation phases of automated regulatory compliance system utilizing Verge Solutions application to provide user defined compliance outcomes
  • Performed business requirements analysis, facilitated the procedural and system changes necessary to achieve data integrity and value reporting during project execution
Requirement Analysis
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Real Estate Consultant
May 2008 - Oct 2010
Lake Mary, FL
* New and existing residential sales and commercial property sales.
No skills were added
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Program/Project Manager
Aug 2007 - Apr 2008
  • Single point of accountability for the overall delivery of healthcare solutions to Customers
  • Managed overall project/program objectives and goals developing implementation and/or development roadmaps, defining critical paths and developing integration schematic to meet customer needs and goals.
  • Managed customer relationships, managed delivery teams, set and monitored metrics, baselines, and targets, escalate issue resolution appropriately and timely along with executive status reporting.
Project Management
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Project Manager
Jul 2004 - Jul 2007
  • Directed production operations and processes for a promotional products company
  • Measured progress by established standards of performance
  • Resolved problems affecting production including schedules, staff, quality, and delivery
  • Managed accounts payable / receivable, payroll, implementing process improvements to streamline efficiency and productivity
Process Improvement Project Management
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Enterprise Project Manager
Jul 1986 - Mar 2003
Project Management
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Enterprise Project Manager Mentoring and Training
Jan 1986 - Jan 2003
Successfully led multi-million dollar enterprise-wide healthcare implementation projects by maintaining extensive interaction with implementation teams and customers to resolve issues and monitor progress in addition to monitoring the project budget. Headed strategic planning process with the customer to establish the project scope and the full implementation plan addressing the client's initiatives and goals.
  • Successfully led the implementation of a $6.7 million contract in 13 months by effectively managing a team of more than 50 facilitate on-time on budget installation
  • Earned reputation among clients and personnel for ability coordinate major projects as single point of contact efforts led to requests from repeat customers to provide additional project management services.
  • Played a pivotal role in assisting healthcare entities to construct an enterprise wide clinical delivery and business operations vision and framework
  • Established a standard implementation plan for utilization across all business units that significantly enhanced consistency of implementation methodology policies procedures and quality assurance
  • Recognized for add-on sales of hardware software and implementation services after initial contract that increased company revenue
  • Instrumental in the development and implementation of an that provided personnel with a clear reference for completing various tasks
  • Successfully completed multiple installation projects up to 36 months in duration while ensuring customer requirements were met and exceeded
MS Visio Project Management Quality Assurance Strategic Planning
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Edit Skills
Non-cloudteam Skill
Education
Computer Science
Southern College
Certifications
resourceful Certified Project Manager (PMP Certified
PMP Certification (#470118)
Skills
Project Management
2015
40
MS Visio
2003
17
Quality Assurance
2003
17
Strategic Planning
2003
17
Process Improvement
2007
3
Requirement Analysis
2012
1
Auditing
0
1
Business Analysis
0
1
MS Project
0
1
Product Management
0
1