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Sebastian
sebastianhayward@gmail.com
954-205-7626
Hollywood, FL 33025
Server
8 years experience W2
0
Recommendations
Average rating
30
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Summary

  • Recent graduate of Florida State University, looking for an entry-level position in cyber security or fraud analysis and investigation.
  • Smart, hardworking, motivated, enthusiastic team player eager to learn new skills and advance knowledge with hands-on experience.

Skills

  • Proficient in C++ and Microsoft Office.
  • Advanced interpersonal abilities.
  • Excellent verbal and written communication skills.
  • Professional customer service skill set.
  • Educated in Fraud Patterns.
  • Trained in Planning and Coordination.

Experience
Server
Jan 2020 - present
Pembroke Pines, FL
  • Operate POS terminals to input orders, split bills and calculate totals.
  • Recommend daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Communicate effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Satisfy customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
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Server
May 2019 - Dec 2019
Tallahassee, FL
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
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Salesman
Information Technology
Jun 2014 - Apr 2015
Boca Raton, FL
  • Stayed up to date on store promotions, payment policies and security practices.
  • Educated customers on product and service offerings.
  • Met or exceeded upselling, donation and credit card sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths.
  • Demonstrated products to customers, discussed features and redirected objections to capture sales.
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Criminology
Florida State University 2020
Minor: Business
Skills