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Sheldon
sheldon.johnson@verizon.net
301-213-5187
2809 George Hilleary Terrace
Glenarden, MD 20774
Senior Customer Operations/Project Manager
19 years experience
W2
0
Recommendations
Average rating
82
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Summary
Strategic Planning
Project Management
Risk Strategy
SDLC
Relationship Building
Certified Scrum Master
Competitive Intelligence
Facilitation & Leadership
Problem Resolution
ITIL
Client Development
Productivity Growth Experience and Notable Contributions SOSi Reston, VA 2012
Present Project Manager (Securities and Exchange Commission) Develop and implement strategic project management for ongoing technical projects throughout the SDLC with a keen focus on raising standards of operations and providing leadership to Government (SEC) and contractor customer teams, and customer technical personnel. Key Accomplishments:
Created innovative mechanisms for monitoring project progress and provided solutions to ensure long-term goals for customers.
Played pivotal role of turnaround agent on projects stalled due to lack of management oversight.
Conducted presentations and collaborated with company's C+ level executives.
Recognized for delivering exceptional project management leadership on multiple SEC Cyber Security initiatives, such as Privilege Access Management, Object Level Auditing, Data Logging, Data Loss Prevention and Advance Persistent Threat systems for both end point and mail, contributing to the successful implementation of IE10. IE11, Adobe Acrobat and several others at SEC.
Continued management of the STG at SEC staff's monthly schedules, and consistently managing SEC and STG endeavors.
Improved client engagement, built team dynamics to gain commitment from teams of contractors and guided the Security lead through defining, prioritizing, and closing projects as necessary to manage the portfolio, thereby building client confidence in the value of STG Project Managers.
Experience
Edit Skills
Non-cloudteam Skill
Education
Project Management
AMERICAN INTERCONTINENTAL UNIVERSITY 2011
Record has not been verified.
Project Management
VILLANOVA UNIVERSITY 2011
Record has not been verified.
Professional
Project Management Institute PMI
Record has not been verified.
Certifications
PMP
Certified Scrum Master
(PMP) Certified
Skills
Project Management
2012
6
Operations Management
2007
2
Auditing
0
1
Scrum
0
1
Scrum Master
0
1
SDLC
0
1
Strategic Planning
0
1