Project and Program Manager, Business Analyst, and Operations Manager with extensive client-facing and team management experience for high-risk, complex, enterprise-level projects and programs. Project teams ranged In size from five (5) to 100 team members with budgets of up to $35 million. Proven record of building relationships and trust with customers, stakeholders and team members. Excellent problem solver that is highly skilled at identifying and mitigating risks early during engagements. Directly managed a multifunctional division which included approximately 70 FTEs, including several managers. Demonstrated experience in:

• Leading, managing and developing people
• Managing Programs and Projects in a Professional Services environment
• Writing SOWs
• Building strong, loyal relationships
• Agile/Scrum/Waterfall
• Mergers and Acquisition
• Data Mapping
• Process Mapping, Report Writing, Data Analysis, Root Cause Analysis and Process Improvement
• Project and Risk Management
• Business Analysis
• Business Requirements
• Gap Analysis
• Vendor Management
• Testing and Training on New Process or System
• Six Sigma Black Belt Certified