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Steve
hallmansm@gmail.com
hallmansm@gmail.com
205-222-0525
1494 Bunker Dr.
Davenport, FL 33836
Scrum Master
4 years experience W2
0
Recommendations
Average rating
24
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Summary

Metrics Operations & Commercial Technology Scrum Team Customer Satisfaction Pre-engagement: 3/10 The ultimate measures of Agile progress are delivery of Value in Current: 8/10 Production, and customer happiness. Our primary customer base has estimated their before and after happiness scores as follows: Improvement: 166% The chart shows the trend of Average Resolution Time of issues since the merging of both smaller teams into one Scrum team, with a single Product Backlog. With one exception, where we ?ushed out a batch of early stories, the cycle times have steadily declined over roughly 13 Sprints. The Pie Chart shows the proportion of issue types created during the Agile engagement. The New Feature type is used to note action items or areas of focus generated from the previous Sprint's Retrospective feedback. 3 Steve Hallman 205-222-0525

  • hallmansm@gmail.com
  • TheAgileCouch.com
  • linkedin.com/in/stevehallman The Cumulative Flow Diagram shows the work status of issues over time. It can reveal if a process results in issues "stuck" in a given state, or positive / negative trends. Work delivered to Done (usable by customers) was non-existent pre-engagement, picks up at the beginning of the engagement, and is now a steady rate of delivery. The in?ection point shows when the two sub-teams were uni?ed to one Scrum Team with one Product Backlog. Work in Progress decreased, even while more work was accepted via a Sprint Backlog. This also includes a shift from 1 primary customer to development of more broad solutions to 4 different customers. Created vs. Resolved Issues shows the steady increase of Value delivered (green line) since the beginning of the Agile engagement. You can see the in?ection point in early January when the two teams were uni?ed and began practicing Scrum together. As the team has increased its Product Management perspective and outreach, we have continued to add a healthy backlog (represented in red) which is discussed with our downstream business partners and prioritized based on value, contract deadlines, and dependencies.

Experience
Scrum Master
Information Technology
Sep 2019 - present
Birmingham, AL
(Contract)
  • Embedded with a $3.2M data solutions software development team through their Scrum Agile transformation.
  • Cut average cycle time from >45 days to 10 days, and grew customer self-scored satisfaction by 166%. (Rated 3/10 prior to engagement, rated 8/10 currently)
  • Increased frequency of value delivered, improved story quality, grew Product Backlog to support 3x more customers. Team was initially serving 1 customer product. Now serving 4 departments with diverse products.
  • Conducted one-day workshops, and daily training. Coached company directors, managers, developers, Product Owner and customers in Scrum Agile principles, roles, ceremonies, artifacts, and processes.
  • In?uenced the Development Team's De?nition of Done standard to now include promotion to Production by end of Sprint for all stories. Team is now transitioning to single story, or daily releases.
  • Contributed metric feedback to PMO Agile team, and contributed to company-wide Agile COE. Scrum Master
Agile Methodology PMO Product Owner Project Management Scrum Scrum Master
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Information Technology
Apr 2019 - Sep 2019
Birmingham, AL
  • Served development teams through process and product focus. Cut cycle time from >90 days to <45.
  • Radically improved work organization and processes, resulting in e usive praise from our primary clients.
  • Organized weekly technical and Scrum Agile training for Developers, and published edited video archives.
  • Created Scrum Agile training videos for employee and client onboarding.
  • Coached other development teams. Interviewed and trained additional Scrum Master. Mgr. Development & Analytics (Client) SoGro Media LLC, Birmingham, AL
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Scrum Master, Program Manager
Apr 2018 - Apr 2019
Orlando, FL
Taught company founder developers designers and other stakeholders through Scrum Agile framework.
  • Shifted Dev Team to BDD/TDD principles and adoption of Continuous Integration / Continuous Deployment.
  • Data analysis for internal and client metrics. Google Analytics ANOVA multiple-linear regression. Scrum Master, Program Manager (Contract) Walt Disney Attractions Technology
Agile Methodology Program Management Scrum Scrum Master Stakeholder Engagement TDD
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Agile Coach
Information Technology
Oct 2017 - Apr 2018
  • Program Level "Scrum of Scrums" facilitation for 20+ website API integration Development Teams.
  • Agile Coach for big data cloud data lake machine learning and support Development Teams.
  • Developed technical on-boarding process for downstream platform customer teams.
  • Coordinated vendor RFP evaluation with internal legal vendor management departments and external vendors. 1
Agile Coach Agile Methodology Big Data RFP Scrum
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Information Technology
Oct 2017 - Oct 2017
PRESS Business Daily audio podcast. Segment on my coining the term "Luxury Compression".
  • Interviewed for Adobe Software website.
  • Created an innovative national advertising program featured in Advertising Age Magazine,
  • Pro?led in American Printer Magazine.
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Edit Skills
Non-cloudteam Skill
Education
Operations Management
The University of Alabama
Management
The University of Montevallo
Skills
Agile Methodology
2021
3
Scrum
2021
3
Scrum Master
2021
2
Agile Coach
2018
1
Big Data
2018
1
PMO
2021
1
Product Owner
2021
1
Program Management
2019
1
Project Management
2021
1
RFP
2018
1
Stakeholder Engagement
2019
1
TDD
2019
1
Product Management
0
1
Awards
"Best Overall Research Project UM. Presented research at Nationa, 2009
Nominated selected to USA Today/All - Alabama Academic Team, 0
EARLIER EXPERIENCE, 0
Scrum Master BSA, 0
(Contract) Protective Life Birmingham AL, 2016
Two e orts OFAC software upgrade and SAP conversion scaling 40+ , 0
reduced errors by improved transparency and empirical process co, 0
Senior BA Scrum Master, 0
FIS Birmingham AL, 2015
Coordinated local and o -shore Dev Teams for XP development of d, 0
documentation mock-ups test and train employees on applications., 0
models for new client banks. Map legacy data to new software thr, 0
Implementation Analyst, 0
ibml Irondale AL, 2013
Submit user stories as a customer advocate track progress with P, 0
software testing and documentation with Dev and QA teams. Using , 0
QA and multiple linear regression throughput calculator for sale, 0
work?ow volumes and budget. Travel to implement hardware/softwar, 0
J&S Printing Pinson AL, 2000
Marketing Public Relations Customer Service Manager for a $2Mill, 0
multiple national conventions annually to teach technical sessio, 0
web development and client job submission work?ow. Created custo, 0
trained and managed customer service reps. Directed vendor custo, 0
Steve Hallman 205-222-0525 * hallmansm@gmail.com * TheAgileCouch, 0