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Adnan
aelzohbi@hotmail.com
781-844-7913
35 WHEELER CIR. #178
Stoughton, MA 02072
Network and Desktop Administrator
33 years experience W2
0
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Average rating
14
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Summary

Experience
Network and Desktop Administrator
Information Technology
Aug 1993 - present
Avon, MA
Single point of contact for all Geneva Furniture sites for hardware and software. Manage implementations, upgrades, data collection and migration processes for company operations. Key Achievements:
  • Partner with management, teams and software vendor to analyze and document all IT contacts for computer hardware and software implementations and maintenance and ensure timely and high-quality delivery. Provide desktop and technical support.
  • Manage employees' workstations hardware and software.
  • Install, Configure and Troubleshoot Computer Hardware and Software.
  • Performed routine updates and upgrade to all locations' computers.
  • Performed and Resolved all break/fix issues for company PCs and Servers.
  • Resolving Network Problem related to connectivity and assessing resources.
  • Create and maintain new users' accounts on Terminal Server and launch their Exchange emails, POS access, and company public and shared folders and set/modify their access permissions to available company network folders.
  • Demonstrated ability and experience in working with vendors and service providers.
  • Data migration from a legacy application into new POS retail application (STORIS)
  • Configure all aspects of the new POS retail application.
  • Create and configure new users and user groups and assigned access levels and permissions.
  • Developed and wrote a training manual for training employees and new hires.
  • Trained and assisted employees via Terminal Server screen sharing or TeamViewer application.
  • Resolved all technical and non-technical issues in all aspects of the application.
  • Install and configure:
    • Server hardware for HP ProLiant and Dell PowerEdge server families.
    • VMware ESXi host operating system server.
    • Windows virtual guest operating systems 2003/2008/2012.
Data Migration Database Upgrades VMWare Windows Database Maintenance HP Dell PCS Technical Support
Remove Skill
o Microsoft Windows Domain Controller, Exchange
Information Technology
Oct 2020 - Oct 2020
2007/2013 and Terminal
  • Update Visio network diagrams, documentation.
  • On-site backup application "StorageCraft" for backing up vital servers and workstations to NETGEAR ReadyNAS.
  • Install, configure and deploy Anti-Virus "Kaspersky" for all servers and workstations.
    • Deploy and License application on all servers and workstations.
    • Schedule bi-hourly continuous software updated for virus database.
    • Schedule weekly scan for all devices on the network.
    • Monitor, identify and clean infected devices.
    • Install and configure Web-Filtering application Forcepoint "Formerly Websense" to filter and monitor Internet Traffic usage for all users and computers.
    • Configure all aspects of application (Protocols, Categories, File Types, Keywords and URLs).
    • Configure and implement filtering Policies to users and computers.
    • Assign policies to users and computers based on their function.
    • Monitor and analyze users' web access to determine high risk employees.
    • Identify users attempts to access unauthorized and prohibited websites.
    • Use Malware Bytes to quarantine and clean infected computers.
    • Implement and configure Reflexion-Sophos email security cloud app to scan and filter Inbound/Outbound emails against anti-spam and virus protection.
    • Remote monitoring of sites and network connectivity through VPN and RDP.
    • Installed and Converted On-Premises MS Exchange to Office 365
    • Setup and Configured all aspect of new cloud Office 365 SaaS Subscription.
    • Migrated existing emails from On-Premises Exchange to Office 365.
    • Configure on-site Exchange/Outlook installation to accept Office 365 emails.
    • Setup and configured Office 365 Public Folders and assigned users access rights.
Microsoft Exchange Office 365 VPN Documentation Database Backups MS Visio Network Connectivity Windows SaaS
Remove Skill
Test Technician
Professional/Consulting Services
Jan 1990 - Jan 1992
East Boston, MA
Responsible for testing software and firmware development. In addition, helped troubleshoot circuit boards as well as building Remote Terminal Units used in a wireless emergency mass notification alarm system. Products are microprocessor-based. Helped drawing and updated mechanical drawings using AutoCAD and OrCAD software packages.
AutoCad Drawing Firmware Wireless
Remove Skill
Computer Aided Design (CAD) / Computer Aided Manufacturing (CAM) Lab Teacher
Jan 1989 - Jan 1990
Boston, MA
Assistant: Assisted and tutored engineering technology students in using and drafting using AutoCAD software package. Responsibility also included installing and updating new computers.
AutoCad Manufacturing
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Computer Information System
BOSTON UNIVERSITY 1993
Electronics Engineering Technology
WENTWORTH INSTITUTE OF TECHNOLOGY 1990
Electronic Engineering Technology
WENTWORTH INSTITUTE OF TECHNOLOGY 1988
Skills
Data Migration
2021
27
Database Maintenance
2021
27
Database Upgrades
2021
27
Dell
2021
27
HP
2021
27
PCS
2021
27
Technical Support
2021
27
VMWare
2021
27
Windows
2021
27
AutoCad
1992
3
Drawing
1992
2
Firmware
1992
2
Wireless
1992
2
Manufacturing
1990
1
Database Backups
2020
1
Documentation
2020
1
Microsoft Exchange
2020
1
MS Visio
2020
1
Network Connectivity
2020
1
Office 365
2020
1
SaaS
2020
1
VPN
2020
1
Awards
WENTWORTH INSTITUTE OF TECHNOLOGY BOSTON MA, 0