• Developed test cases, scripts and tested monthly release for Dental + Doctor Online Application
• Created test cases, scripts, test data and tested the IVR Outbound Appointment Reminders Website enhancements and Call functionality.

Senior QA Testing Specialist / Data Integrity Analyst (2013 – 2015)

Implementation Team Lead for ACA (Affordable Care Act), On and Off Exchange customer enrollment & maintenance; created test plans, test cases, 834 EDI files, worked closely with compliance, upstream, downstream resources and Vendors.

Created test plans, test cases, test scripts for releases in Information Management CIP (Customer Information Platform) and EDW (Enterprise Data Warehouse); ran & validated the test cases for all CIP and EDW releases.

Developed test cases and test scripts for SIE (CIP replacement) and Obfuscation releases; UST Global was hired to run these test cases.

Trained all team associates using EDI 834 enrollment file technology.

Senior QA Testing Analyst (2006 – 2013)

Reviewed Business Requirements, Technical documents, Mappings and Use Cases; attended informal and formal review sessions.

Validated documents including, Modeling, Requirements, Analysis & Design, Implementation, Technical Design, Test Plans, Deployment Plans, Test Cases.

Updated Load Rule and Mapping documents based on project release requirements.

Created Test Evaluation Summary Documents for related releases.

Developed test scripts using SQL Navigator, Quest Central and IBM Data Studios.

Designed HP Application Lifecycle Management test cases per each Testing Cycle and included test scripts; manually ran all test cases; added defects for issues found.

Profiled production data for Data Harness test server loads, to cover all test conditions.

Projects included: ACA (Affordable Care Act), Vendor Files and Reports, Marketing, PSM (Provider Service Model), Production Provider Fix, Actuarial to PSA, RPE (Recognizing Physician Excellence), APC Pricing, Consolidated Claims, Hospital Simulation, Health Dialog, SOS (Site of Service), PBM (Pharmacy Benefit Manager), BHI (Blue Health Intelligence), AIS, RXClmns (Pharmacy Claims), RXPERF (Performance Pharmacy Claims, Medical Clearance, MDC (Medical Discount Card), MID (Marketing Integrated Data), ACU (Actionable Customer Understanding), U65 Reporting, CareCompare, Channel Logic, Incentive Rewards, Share It, CQT, CIP Id Patch, New Directions, HopeBlue, ETG Symmetry Grouper, StayBlue Seamless.

Conducted several technical phone interviews to evaluate potential staff members and provided feedback.

Managed implementation and support of Client health & welfare insurance and pension plan administrations.

Completed discovery sessions, data analysis and project management of system tests validating inbound and outbound data files, as well as web tools, to ensure appropriate implementation of data.

Developed business and technical requirements and detailed test plans to ensure appropriate mapping of data.

Completed testing using AQT, DBArtisan, Rapid SQL and MS Access database query tools along with other resources to ensure accurate handling of data.

Managed the implementation of Asparity’s Health & Welfare Insurance Plan Comparison Web Tool.

Worked with carriers and outside vendors to ensure accurate processing of data.

Provided ongoing process support to internal and external clients using SDLC methodology.

BANK OF AMERICA, Jacksonville, FL - Programmer/Analyst

BLUE CROSS/ BLUE SHIELD OF FLORIDA - Programmer/Analyst

UNIVERSAL CARD SERVICES - Programmer/Analyst

BARNETT BANK / NATIONS BANK - Programmer/Analyst

All primarily in Mainframe environments (COBOL, SQL, JCL, IBM Utilities)