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Scott
scott.evers@gmail.com
312-206-1228
Chicago, IL 60827
CTO Advisor
30 years experience W2
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Summary

Senior Technology hands on leader with over 25 years of infrastructure engineering and software development experience. Implemented a vision for DevOps that brought together Technical Operations and Software Development into one collaborative team. Transformed a Release Engineering team into a master build automation shop creating continuous integration and continuous delivery pipelines to quickly move code to production. Grew the Site Operations team into a Site Reliability Engineering group that became part of the Product team focusing on product/ feature performance and application monitoring. Specialties: DevOps, Site Reliability Engineering, Web Operations, Agile Continuous Testing, Continuous Delivery Pipeline automation, 24x7 IT/Data Center Operations, Network management/administration, Global WAN/LAN architecture/design/deploy, Open Systems & Windows Server operations, VMware ESX virtualization, Enterprise Cloud computing and automation, Storage architecture and operations, IT Service Management, technical program/project management and operational support, International outsourcing and management

Experience
CTO Advisor
Feb 2020 - Feb 2020
Drive's mission is to transform the test drive process of the automotive industry with applications that benefits consumer, salesperson and dealer alike. Hands on start-up leader responsible for every aspect of technology from infrastructure to development and all back office processes. Partnered with CEO to develop original concept and worked closely with engineers to deliver applications. Planning application launch with automotive dealerships and dealer management system providers while ensuring application stability and appropriate scaling.
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Platform Engineering
Information Technology
Jan 2018 - Jan 2018
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Information Technology
Jun 2017 - Jan 2018
Hired to establish organizational direction, work effort methodology and team leadership structure
  • Developed plan for Continuous Integration and Continuous Delivery implementing cultural change partnering with Software Development leaders to ensure consistent adoption of automated build and deploy processes Sco$ Evers, Page 2
    • Established baseline Cycle Time KPI to define success
    • Evangelized DevOps principles to bring Operations and Development together to deliver highly confident code to production
    • Implemented a Kanban effort management system to provide visibility and transparency to Senior Leadership on project deliverables utilizing Atlassian's Jira issue tracking
    • Established Work In Progress guidelines, effort sizing principles and reporting best practices
    • Hired and established a leadership team consisting of industry guiding individuals
    • Provided technical direction for containerized applications efficiently utilizing AWS which lead to 50% cost reduction in both application licensing requirements and AWS instances
    • Lead effort to establish customer VPN management direction to provide visibility into network health and availability and drastically reduced time to recovery
    • Established team to provide enterprise direction for application lifecycle management including build/buy decisions, upgrade policies, capacity and performance management
    • Established process for data pipeline application that reduced upgrade time from days to hours
    • Setup Amazon EC2 reserved instance policy providing significant cost savings
    • $750,000 annually
    • Built application documentation repository to provide development community easy access to best practices and standards information
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Director of Software Development
Information Technology
Jan 2009 - Jan 2017
DevOps, Site Reliability Engineering, Platform Engineering (2 years) Responsible to provide vision and leadership to transform a Web Operations team into a DevOps culture
  • Lead the Vehicle Acquisition software development team including both front-end (JavaScript, Angular) and back-end (Java) development technologies
  • Delivered test and learn experiments to production to increase private party lead traffic
  • Transformed a Release Engineering team into a master build automation DevOps shop creating continuous integration and continuous delivery pipelines using Jenkins to quickly build, test and deploy code to production
  • Lead DevOps direction to containerize applications and build out Docker on AWS
  • Built the platform to increase the velocity of changes to production from 5 a year to 5 a day
  • Grew the Site Operations team into a Site Reliability Engineering group that became a member of each Product team focusing on product/feature performance and health, resiliency and improved application monitoring
  • Provided guidance to the Platform Engineering team on development frameworks, cloud migration projects and architectural direction
  • Provided strategic direction, vision and leadership to my development management team Director
  • Technical Operations, Quality Assurance, Release Engineering and Data Assets & Projects (6 years) Hired to stabilize a struggling web platform that could not sustain heavy site traffic or application changes and rebuild an organization that had lost the confidence of the business
  • Improved site reliability and application health to 99.9% availability
  • Built a platform that sustained 1200% increase in web traffic during Super Bowl commercials
  • Implemented organizational processes to better manage change to the platform
  • Hired strong leaders to build world-class operational teams
  • Automated manual delivery processes to more reliability and quickly deliver applications to production
  • Grew manual software testing practices into functional test automation to reduce the dependency on people and improve time to production delivery
  • Dramatically increased the rate of updating over 1 million images per day from hours to 15 minutes
AngularJS AWS JavaScript MS Visio Project Management Quality Assurance
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Director, Infrastructure Operations (2 years)
Jan 2000 - Jan 2009
Managed organization of 35 associates responsible for all network, system, storage and datacenter operations, and capacity planning. Led staff of six direct reports of senior managers responsible for each area of technology, including third-shift operations manager in India. Established formal support transition plan from engineering to operations, and defined documentation requirements for operational support procedures. Implemented formal cabling and racking standards in datacenter to improve environment availability.
  • People: Hired management team to build and lead groups. Established associate performance objectives and development plans. Developed and executed transition plan for network operations center responsible for WAN connectivity to serve as 24
  • hour-a-day/7-day-a-week operation center providing first-level support for network, server, and storage operations.
  • Process: Implemented data center standards for infrastructure cabling, racking, and power requirements. Applied processes and procedures around operational support to provide guidelines and direction to associates. Established metrics to define success on service management procedures. Developed reporting guidelines and principles for identifying workload balance. Technology: Led virtualization initiative to implement VMware ESX farms, consolidating 500 physical file servers. Implemented WAN/LAN monitoring and management tools on 800 devices to provide visibility to the health of infrastructure. Identified 70% of Sco$ Evers, Page 3 network devices in infrastructure unsupported by vendors, and developed remediation plans. Established transition plans to consolidate and manage storage requirements across enterprise. Completed build-out of new network infrastructure with a $13,000,000-budget to replace LAN and WAN infrastructure. Director, IT Enterprise Service Management (3 years) Led team of 11 process managers and associates responsible for developing and implementing ITIL processes, including organizations within the U.S., Canada, South Africa, and India. Managed development and implementation of incident, problem, service request, and change management processes. Identified process/tool gaps and worked closely with department leaders to implement proper controls and structure. Defined metrics to identify compliance. Implemented technical service desk in South Africa and India.
  • People: Managed team to support process design and implementation. Negotiated international contract, and established technical service desk team in India to provide first-level support for customer-facing applications. Managed service desk team in South Africa, providing first-level support for customer-facing applications.
  • Process: Developed enterprise change management process to meet enterprise SOX (Sarbanes-Oxley) and customer audits. Defined matrix to gauge effectiveness of improved processes. Enabled company to pass SOX and external customer audits. Developed incident and problem management process to provide visibility and traceability of issues, and to ensure services delivered within SLA. Identified need for CMDB to provide a single view of relational impact of devices in the environment. Technology: Implemented enterprise-wide tool to augment implemented support processes. Applied enterprise-wide tool to support system monitoring processes. Managed use and configuration of tools to ensure effectiveness. Director Network Services (3 years) Oversaw infrastructure technology within Settlement Solutions subsidiary. Managed all desktop services, including PCs, printers, IP Telephony/mobile technology, LAN/WAN connectivity, and datacenter operations. Led design and build-out of all LAN and WAN technology. Designed and implemented IP Telephony solution connecting multiple offices. Created incident/change management processes with service level agreements to meet customer audit criteria.
  • Data Center: Built five data centers, including cutover from live production datacenter to new datacenter, with zero impact to customers and zero lost productivity to associates.
  • Disaster Recovery: Established technical disaster recovery plan and business continuity plan. The designated disaster recovery site is utilized as a warm site with biannual live tests with the largest customer. Manager Field Technical Services (1 year) Created field technical services team responsible for all infrastructure technology located outside of corporate facility. Held responsibility for design and implementation of local area networks in four locations, as well as desktop services including PCs, printers, telephony, and mobile technology. Hired operations support associates to work in each location responsible for all customer support and external customer product connectivity.
Change Management Data Center Disaster Recovery LAN Network Infrastructure Problem Management Project Management SOX WAN
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Manager, Network Services
Information Technology
Jan 1996 - Jan 2000
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LAN Administrator
Jan 1992 - Jan 1995
SYSTEM, INC. LAN Administrator
LAN
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Edit Skills
Non-cloudteam Skill
Education
Computer Information Systems
TRINITY COLLEGE 1992
Certifications
ITIL v3 (Information Technology Infrastructure Library) Foundations, 2007
Beginning Java Application Development
JavaScript Best Practices
Angular Best Practices
Introduction to Clojure
Introduction to Go
Skills
Project Management
2017
17
LAN
2009
12
Change Management
2009
9
Data Center
2009
9
Disaster Recovery
2009
9
Network Infrastructure
2009
9
Problem Management
2009
9
SOX
2009
9
WAN
2009
9
AngularJS
2017
8
AWS
2017
8
JavaScript
2017
8
MS Visio
2017
8
Quality Assurance
2017
8