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Julie
Juliemcgraw2015@yahoo.com
740-253-2878
New Albany, OH 43054
16 years experience W2
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9
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Summary

I have impeccable interpersonal skills, along with being diligent, able to multitask and remain detail oriented. Experienced in all aspects of management business acumen, conflict management, customer focus, managing diversity, patience, problem solving, time management, and exceptional communication skills. Professional

Experience
Banking/Financial
Oct 2019 - present
Confidential
  • Developing business relationships with clients and prospects to further revenue generation Presents full-line of products and services to prospective customers
  • Meets with key clients and prospects, assist sales team with maintaining and fostering relationships and negotiating and closing sales
  • Oversees all recruiting efforts for region
  • Collaborates in the preparation of proposals, bids and responses to requests for information Appropriately staffs each operation to achieve targeted goals, client service and fiscal expectations
  • Direct division sales, operations and recruiting for multiple profit centers and maintain accountability for all aspects of operations, sales and recruiting for all assigned profit centers Build sales team for region, develop and coach that team and communicates expectations
  • Establish territories and quotas for sales team based on annual revenue targets Develop sales plans, forecasts and budgets needed to execute plan
  • Establishes financial objectives and budgets for each branch or department within region
  • Oversee and direct sales and marketing efforts of the Account Executives
  • Review and negotiate sales contracts
  • Develops and maintains the marketing, community and direct mail databases.
  • Establishes relationships with major clients to ensure continued sales and profit growth for existing accounts and participates in client activities
  • Penetrate existing accounts to expand services into all areas of their business Ensure compliance with contract stipulations, SLAs and SOPs
  • Attend on-site client meetings and facility tours
  • Conduct client satisfaction surveys and take action to enhance service
  • Monitor and control the scope and level of care and services provided to customers
  • Directs staff in providing and implementing procedures and systems necessary to meet financial goals in revenue, mark-up, and gross and net profit
  • Implements new programs, policies, and procedures
  • Provides staff development initiatives to include training and coaching to build employee competencies and enhance performance
  • Participate in ongoing training and activities to increase knowledge of work-related issues and comply with laws and regulations
  • document all education and training activities
  • Review client contract information to ensure compliance with contract requirements and rates
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Sr Project Manager / Recruiter / Sr Staffing Coordinator
Dec 2015 - present
Project Management
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On-Site Operations Manager
Jan 2019 - Oct 2019
  • Direct ownership and control of ALL recruiting and operations functions for our client.
  • Manage local relationships with our client and internal staffing teams.
  • Create, review, and provide critical analysis of recruiting activity for the market devise action plans for continuous improvement.
  • Monitor, report and conduct business reviews with clients to improve performance, identify areas to be stronger partners, and enhance our overall partnership.
  • Provide ongoing feedback and development plans for staff to support their success. Partner with HR to complete employee evaluations and to issue disciplinary action, when needed, up to and including termination
  • Track and maintain performance and effectiveness of your sites via established KPI's and daily, weekly and monthly reports. Identify areas of opportunity for continuous improvement to established KPI's.
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Human Resource Manager
Sep 2018 - Jan 2019
  • Organization of staff by establishing a recruiting, testing, and interviewing program counseling managers on candidate selection conducting and analyzing exit interviews recommending changes.
  • Conducted job evaluations preparing pay budgets monitoring and scheduling individual pay actions recommending, planning, and implementing pay structure revisions.
  • Ensures planning, monitoring, and appraisal of employee work results by training managers to coach and discipline employees scheduling management conferences with employees hearing and resolving employee grievances counseling employees and supervisors.
  • Maintains employee benefits programs and informs employees of benefits by studying and assessing benefit needs and trends recommending benefit programs to management directing the processing of benefit claims obtaining and evaluating benefit contract bids awarding benefit contracts designing and conducting educational programs on benefit programs.
  • Ensures legal compliance by monitoring and implementing applicable human resource federal and state requirements conducting investigations maintaining records representing the organization at hearings.
  • Maintains management guidelines by preparing, updating, and recommending human resource policies and procedures.
  • Maintains historical human resource records by designing a filing and retrieval system keeping past and current records.
  • Maintains professional and technical knowledge by attending educational workshops reviewing professional publications establishing personal networks and participating in professional societies.
MS Visio Program Management
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Workforce Management Vice President
Dec 2017 - Sep 2018
  • Identify prospects and develop sales strategies to secure new business. This may include sales calls, competitive analysis, coordination of presentations and proposals, in-office demonstrations, direct mail campaigns, and follow up activity
  • Conduct prospect, active and inactive account sales calls independently and jointly with branch office staff and management as prioritized by Manager
  • Functions as lead and primary sales resource on identified target accounts and is responsible for creating the account plan
  • Responsible for coordinating the approach and communication strategy of new and reactivated client accounts to responsible branch office (s)
  • Provides additional sales expertise and partners with branch staff as a dedicated sales resource to enhance sales efforts through engaging in specific action plans, presentations, activities and techniques both personally and consultatively to secure business
  • Develops strategic solution-oriented sales plans to increase business within key accounts and partners with branch office staff to implement
  • Sells strategic product and service offerings/solutions and negotiates pricing strategy with assistance of Manager
  • Partners with branch office and Headquarters staff to enhance/supplement product knowledge needed to close the sale as well as implement the product solution
  • Support driving sales closure to shorten sales cycle and ensure sales goals and objectives are met
  • Analyze prospect requirements and needs to understand how Company products and services can be applied to meet these needs and resolve problems
  • Establish contacts in the business community including active participation in local networking events to increase brand recognition and awareness
  • Assist in the creation of developing new business proposals, marketing materials and presentations as needed
  • Record all business and sales activity in Company database as well as complete required activity reports
Project Management Workforce Management
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Director of Staffing Services
Apr 2017 - Dec 2017
(Relocated)
  • Accountable for all aspects of company marketing from initiating first sales call, presenting proposal and closing of contract.
  • Perform full-cycle recruiting.
  • Responsible for maintaining customer satisfaction while monitoring and resolving any customer complaints.
  • Demonstrates the ability to hire, train and supervise internal office staff in carrying out the policies and procedures of Wise Medical Staffing.
  • Reports directly to Vice President of WMS any problems or complaints from client or staff.
  • Initiates advertising campaigns, attends job fairs and participates in networking organizations.
  • Responsible for the maintain of expense budget for internal office.
  • Maintains and monitors aged receivable accounts according to the policy and procedure of WMS.
  • Responsible for Emergency Management Plan and initiating mock disasters.
  • Consistently meets & exceeds the service expectations of our client facilities.
Project Management
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Human Resource Specialist
Aug 2016 - Feb 2017
(Company Closed Business) Hirschvogel
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Contracted by
Aug 2011 - Dec 2015
/ ODRC) Columbus, OH
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Office Manager II
Aug 2005 - Aug 2011
education and training
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Train-the-Trainer
Aug 2005 - Aug 2005
Forklift Training Systems Confined Space Assessment and work Bureau of Workers' Compensation OSHA Recordkeeping Bureau of Workers' Compensation Machine Guarding Basics Bureau of Workers' Compensation OHSAS 18001:2007 360 Training Introduction to ISO 14000 360 Training Health & Safety Awareness MPW Industrial Hebron, Ohio HR Management Training MPW Industrial Hebron, Ohio Code of Conduct Training MPW Industrial Hebron, Ohio Health & Safety Awareness MPW Industrial Hebron, Ohio Blood borne Pathogens Training MPW Industrial Hebron, Ohio
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Walking Working Surfaces
Aug 2005 - Aug 2005
MPW Industrial Hebron, Ohio Ohio Law & Regulations Training MPW Industrial Hebron, Ohio
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Edit Skills
Non-cloudteam Skill
Education
Certifications
PMP
Skills
Project Management
2021
7
MS Visio
2019
1
Program Management
2019
1
Workforce Management
2018
1