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Alex
jeepxj242@comcast.net
904-861-7554
11472 Mandarin Glen Cir E                                            
Jacksonville, FL 32223
Senior System Administrator
16 years experience W2
0
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Average rating
154
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Summary

Experience
Senior System Administrator
Healthcare
Oct 2012 - present
  • Implemented VM ESXi from Scratch
  • Converted physical servers to virtual machines
  • Virtualized 99% of server environment
  • Implemented Active Directory from scratch
  • Provide 2nd and 3rd tier support
  • Designed and Implemented HP Procurve network at HCI
  • Implemented Bit Locker drive encryption across all company computers
  • Developed asset tracking procedures for all company equipment
  • Responsible for day to day operations and performance of Servers
  • Responsible for day to day operations and performance of Network
  • Image and prepare laptops for consultants
  • Manage backups for all the servers and user data on network drives
  • Administer and Maintain SharePoint
  • Deploy ESET antivirus to all company workstations
  • Deploy and Configure Untangle web filter
  • Create and Review security and computing polices for organization
  • Manage HCI office move of all IT infrastructure to new location
  • Deploy Shoretel CISCO VOIP phone system
  • Create and Audit email accounts for all HCI employees
Cisco MS Active Directory MS SharePoint VM Ware VoIP Technical Support Network Support Hardware Installation & Upgrade System Administration Laptops Database Backups Malware
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Information Technology Systems Specialist
Healthcare
Jan 2012 - Oct 2012
  • Train users on Network and Laptop use during orientation
  • Performed duties in on call rotation
  • Configured phones using Cisco Unified CM Administration Software
  • Utilized Active Directory to perform password resets, to unlock accounts, and to move machines to proper OU.
  • Used AD lockout to check user account status as required
  • Configured exchange email boxes using Microsoft Exchange Management Console
  • Performed Conference Room A/V configuration and implementation
  • Norton Ghost Server Configuration
  • Created Ghost images for every new computer model
  • Installed Slipstream drivers into OS for new machines
  • Used Citrix management console
  • Extensive use of Altiris ticketing system
  • Evaluation and testing of new computing devices
  • Direct End user contact with office moves and helpdesk questions
  • Assisted with bi-monthly server updates
  • Performed advanced troubleshooting with escalated tickets from Tier 1
Microsoft Exchange MS Active Directory VM Ware Cisco VMWare Printers Inventory Control Desktop Support Network Support Technical Support Training Hardware Installation & Upgrade Citrix Project Management
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Help tech
Healthcare
Jul 2011 - Jan 2012
  • Answered end user issues as part of help desk team
  • Troubleshot and updated computer hardware and software
  • Performed troubleshooting for off-site system and network connectivity .
  • Performed IT installation and start up in new facilities.
  • Assisted with Inventory control and management.
  • Performed Network expansion and patching of phone lines.
  • Utilized Laserfiche for Electronic Medical Records
  • Used VMware and Virtual box for testing software on virtual machines
  • Performed basic Cisco Switch/Router setup.
  • Active Directory use.
  • Training employees how to use new software.
  • Networking Printers
VMWare Cisco MS Active Directory Technical Support Hardware Installation & Upgrade Desktop Support Network Support
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Information Technology Helpdesk Generalist
Healthcare
Jul 2007 - Jul 2011
  • Troubleshooting and updating computer hardware /software.
  • Off site system and network connectivity troubleshooting.
  • IT installation and start up in new facilities.
  • Inventory control and management.
  • Network expansion and patching in phone lines.
  • Basic Cisco Switch/Router setup.
  • Active Directory use.
  • Training employees how to use new software.
  • Networking Printers
Cisco Hardware Installation & Upgrade Technical Support Network Support MS Active Directory
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IT Intern
Healthcare
Jun 2006 - Jun 2007

  • Troubleshooting and updating computer hardware /software.
  • Off site system and network connectivity troubleshooting.
  • IT installation and start up in new facilities.
  • Inventory control and management.
  • Network expansion and patching in phone lines.
  • Active Directory use.
  • Inventory IT equipment in every office site
MS Active Directory Network Support Desktop Support Technical Support Hardware Installation & Upgrade
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer and Information Sciences
University of North Florida 2011
Certifications
A+ Certification
2007
Cisco CCENT
2008
Microsoft SharePoint Foundation 2013: Site Owner
Microsoft, 2014
Skills
Malware
2021
9
Database Backups
2021
8
Inventory Control
2012
8
Laptops
2021
7
Printers
2012
7
System Administration
2021
7
Desktop Support
2012
5
Hardware Installation & Upgrade
2021
5
MS Active Directory
2021
5
Network Support
2021
5
Technical Support
2021
5
VM Ware
2021
5
VMWare
2012
5
VoIP
2021
5
MS SharePoint
2021
1
Microsoft Exchange
2012
3
Cisco
2021
2
Citrix
2012
1
Project Management
2012
1
Training
2012
1
Win7
2014
1