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Alex
jeepxj242@comcast.net
904-861-7554
11472 Mandarin Glen Cir E
Jacksonville, FL 32223
Senior System Administrator
16 years experience
W2
0
Recommendations
Average rating
154
Profile views
Summary
Experience
Senior System Administrator
Healthcare
Oct 2012 - present
Implemented VM ESXi from Scratch
Converted physical servers to virtual machines
Virtualized 99% of server environment
Implemented Active Directory from scratch
Provide 2nd and 3rd tier support
Designed and Implemented HP Procurve network at HCI
Implemented Bit Locker drive encryption across all company computers
Developed asset tracking procedures for all company equipment
Responsible for day to day operations and performance of Servers
Responsible for day to day operations and performance of Network
Image and prepare laptops for consultants
Manage backups for all the servers and user data on network drives
Administer and Maintain SharePoint
Deploy ESET antivirus to all company workstations
Deploy and Configure Untangle web filter
Create and Review security and computing polices for organization
Manage HCI office move of all IT infrastructure to new location
Deploy Shoretel CISCO VOIP phone system
Create and Audit email accounts for all HCI employees
Cisco
MS Active Directory
MS SharePoint
VM Ware
VoIP
Technical Support
Network Support
Hardware Installation & Upgrade
System Administration
Laptops
Database Backups
Malware
Remove Skill
Information Technology Systems Specialist
Healthcare
Jan 2012 - Oct 2012
Train users on Network and Laptop use during orientation
Performed duties in on call rotation
Configured phones using Cisco Unified CM Administration Software
Utilized Active Directory to perform password resets, to unlock accounts, and to move machines to proper OU.
Used AD lockout to check user account status as required
Configured exchange email boxes using Microsoft Exchange Management Console
Performed Conference Room A/V configuration and implementation
Norton Ghost Server Configuration
Created Ghost images for every new computer model
Installed Slipstream drivers into OS for new machines
Used Citrix management console
Extensive use of Altiris ticketing system
Evaluation and testing of new computing devices
Direct End user contact with office moves and helpdesk questions
Assisted with bi-monthly server updates
Performed advanced troubleshooting with escalated tickets from Tier 1
Microsoft Exchange
MS Active Directory
VM Ware
Cisco
VMWare
Printers
Inventory Control
Desktop Support
Network Support
Technical Support
Training
Hardware Installation & Upgrade
Citrix
Project Management
Remove Skill
Help tech
Healthcare
Jul 2011 - Jan 2012
Answered end user issues as part of help desk team
Troubleshot and updated computer hardware and software
Performed troubleshooting for off-site system and network connectivity .
Performed IT installation and start up in new facilities.
Assisted with Inventory control and management.
Performed Network expansion and patching of phone lines.
Utilized Laserfiche for Electronic Medical Records
Used VMware and Virtual box for testing software on virtual machines
Performed basic Cisco Switch/Router setup.
Active Directory use.
Training employees how to use new software.
Networking Printers
VMWare
Cisco
MS Active Directory
Technical Support
Hardware Installation & Upgrade
Desktop Support
Network Support
Remove Skill
Information Technology Helpdesk Generalist
Healthcare
Jul 2007 - Jul 2011
Troubleshooting and updating computer hardware /software.
Off site system and network connectivity troubleshooting.
IT installation and start up in new facilities.
Inventory control and management.
Network expansion and patching in phone lines.
Basic Cisco Switch/Router setup.
Active Directory use.
Training employees how to use new software.
Networking Printers
Cisco
Hardware Installation & Upgrade
Technical Support
Network Support
MS Active Directory
Remove Skill
IT Intern
Healthcare
Jun 2006 - Jun 2007
Troubleshooting and updating computer hardware /software.
Off site system and network connectivity troubleshooting.
IT installation and start up in new facilities.
Inventory control and management.
Network expansion and patching in phone lines.
Active Directory use.
Inventory IT equipment in every office site
MS Active Directory
Network Support
Desktop Support
Technical Support
Hardware Installation & Upgrade
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Computer and Information Sciences
University of North Florida 2011
Record has not been verified.
Certifications
A+ Certification
2007
Cisco CCENT
2008
Microsoft SharePoint Foundation 2013: Site Owner
Microsoft, 2014
Skills
Malware
2021
9
Database Backups
2021
8
Inventory Control
2012
8
Laptops
2021
7
Printers
2012
7
System Administration
2021
7
Desktop Support
2012
5
Hardware Installation & Upgrade
2021
5
MS Active Directory
2021
5
Network Support
2021
5
Technical Support
2021
5
VM Ware
2021
5
VMWare
2012
5
VoIP
2021
5
MS SharePoint
2021
1
Microsoft Exchange
2012
3
Cisco
2021
2
Citrix
2012
1
Project Management
2012
1
Training
2012
1
Win7
2014
1