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Aundrea
AundreaHogan@yahoo.com
405-588-7080
Suitland, MD 20746
Systems Engineer Manager
20 years experience W2
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Summary

Experience
Cloud Security Program Manager
Information Technology
Jan 2020 - Dec 2020
  • Effective and efficient program manager responsible for multimillion dollar projects that support intelligence, radar, system guidance and combat related drone technology.
  • Provides cloud system/program engineering, technical support, endpoint security control coverage and operations oversight.
  • Translates mission requirements and objectives into technical architecture, identifying subsystems and components including required updates.
  • Identifies areas of system non-compliance inclusive of process weaknesses, inefficiencies and operational issues through root causes analyses.
  • Partners with vendors and internal teams to design and perform system level tests ensuring optimal performance is achieved in accordance with approved specifications.
  • Escalates gaps to appropriate teams for corrective actions as required.
Program Management Systems Engineering Cloud Security Technical Support
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Systems Engineer Manager
Information Technology
Jun 2018 - Jan 2020
  • Responsible for providing technical direction, vision, and focus for all Microsoft (MS) related software (e.g. operating systems, servers, AD, etc.).
  • Programmatic responsibility for day-to-day operations of a $5M program.
  • Engineered, implemented and monitored security measures for the protection of computer systems, networks and information.
  • Identified and resolved cross-program/functional technical issues and provided total program analysis and solutions.
  • Worked with FireEye Cyber utensil to help detect cyber threats on the network.
  • Evaluated short and long-term program security requirements considering the impact of economic and other conditions/trends; measured the effect of actual and proposed actions.
  • Work closely with the Incident Response, Security Delivery and Security Compliance leads to share information and build a strong eco-system for defending the organization's information resources.
  • Planned, programmed, and executed a new cloud data infrastructure resulting in a 50% reduction in data processing times.
Systems Engineering Cyber Threat Intelligence Cyber Security
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Comp Network Defense Engineer
Information Technology
Nov 2017 - Jun 2018
  • Primary operator for production, implementation, and enforcement of CND policies and procedures with a mission to protect, monitor, analyze, detect, and respond to attacks or actions with the potential to compromise network(s).
  • Developed plans to safeguard computer files against accidental or unauthorized modification, destruction, or disclosure, exceeding emergency data processing goals by 25%.
  • Monitored, tracked, and reviewed violations of computer security procedures/protocols and provided retraining to ensure violations were not repeated.
  • Worked collaboratively with information technology developers and contractors to test and debug programs.
  • Performed quality assurance checks, risk assessments, and executed testing of data processing systems ensuring functionality and security.
  • Implemented encryption, tokenization, masking, and redaction technology solutions.
  • Composed substantive policy documents, issue papers, and operating manuals on areas influencing operational efficiencies while training and mentoring lower graded staff.
  • Resolved tenancy technical issues and monitored Office 365 systems.
  • Administered and supported Office 365 and MS Exchange policies.
Microsoft Exchange Risk Assessment Office 365
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System Administrator Supervisor
Aerospace/Defense
Feb 2017 - Nov 2017
  • Subject matter expert performing Windows system administrator tasks inclusive of adding and removing users, performing system backups, installing software, monitoring system and network activity, and assisting users experiencing network faults.
  • First line supervisor to a team of 6 IT personnel. Assigned and prioritized tasks using Service Desk software and monitored the distribution of work.
  • Monitored information security domains and their inter-relations across an ecosystem including Public Key Infrastructure (PKI) and database activity (HSPD-12).Monitored and maintained data integrity for classified systems. Consulted, tasked, and coordinated with outside organizations as required to resolve network, system, server, or other problems.
  • Maintained a 97% satisfaction rating over a 9-month period (previously 85%) providing Windows servers and workstation support, both on-site and remotely.
  • Created new and improved methods to provide security and penetration testing to more accurately identify vulnerabilities.
Information Security System Administration ServiceDesk Windows Windows Server Penetration Testing Data Integrity Database Backups
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Senior Systems Administrator
Information Technology
May 2016 - Feb 2017
  • Manager responsible for the installation and configuration for all assigned functional areas including workstations and desktop/service hub hardware.
  • Evaluated requests for hardware and software; researched and recommended solutions based on technology needs that were compatible with the client’s technology architecture, infrastructure, and resource constraints.
  • First line supervisor to a team of 7 IT personnel. Assigned and prioritized tasks and provided training on Windows System Applications and 2012 server environments.
  • Developed policies and procedures for managing, deploying, and implementing multiple baseline hardware/images and software packages increasing productivity by 15%.
  • Authored and updated security user policies ensuring documentation corresponded with NIST and FISMA security standards.
  • Engaged other service lanes for remediation of work and provided support for peripheral, workstation, and all user facing equipment.
Windows NIST System Administration
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Multiple Duty Locations
Aerospace/Defense
Sep 2001 - May 2016

Client Systems Manager

  • Managed computer and network support for the 17th Training Wing Agency. Program efficiencies resulted in an $18M increase at two classification levels.
  • Managed a team of 9 System Administrators responsible for more than 80 base equipment accounts and mobile/network assets totaling $23M.
  • Provided training and customer support for 210 equipment custodians and 62 unit software license managers.
  • Managed system information designs, installation, and operational planning. Planned and managed project initiatives ensuring system compliance with DOD requirements.

Communications Focal Point Supervisor

  • Established work standards pertaining to methods and controls for preventative, scheduled, and unscheduled maintenance actions.
  • Determined extent of repair of malfunctioning equipment; scheduled services and procured new equipment.
  • Ensured compliance with technical data instructions and work standards.
  • Developed and enforced safety standards; interpreted malfunctions and prescribed corrective action.
  • Managed and performed industry and market research and development projects.

Lead Information Assurance Job Controller

  • Managed 17 Communications Squadron Records Management programs and technical program managers.
  • Implemented Windows Update Services server and significantly reduced administrator overhead for routine patching and security analysis duties by 50%.
  • Applied process improvement and re-engineering methodologies and principles to conduct process modernization projects.
  • Partnered with colleagues to support network hardware such as firewalls, load balancers and switches, and storage hardware to include SAN, DAS, and NAS systems

Radio Communication Systems Manager

  • Managed a team of 3 analysts responsible for troubleshooting, maintenance, repair, and installation activities.
  • Performed IT and communications equipment installation following detailed technical instructions and diagrams.
  • Ensured full and incremental data backups were successful; performed data restorations for users as needed.
  • Defined, designed, and implemented information assurance policies, procedures, and related defense-in-depth systems in accordance with agency policies.
  • Applied and maintained DISA/NSA STIG configurations to Microsoft and other vendor software products; administered site anti-virus and IPS/IDS software suites.
  • Served as a liaison for various Government agencies and contractors to process C&A documentation for final approval and Independent Verification and Verification (IV&V) of technical documentation.
  • Conducted daily updates and cryptographic communications with multiple government intelligence agencies via secure equipment and documentation files.
Network Support Firewall Malware Windows Switches STIG SAN NAS IDS IPS DISA
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Edit Skills
Non-cloudteam Skill
Education
Master's in Information Technology Management
Trident University 2021
Bachelor's in Computer Science
Trident University 2019
Associate's in Information Systems Management
Community College of the Air Force 2014
Certifications
CompTIA Advanced Security Practitioner (CASP) IAT Level III
CompTIA Security+ CE (8570 Compliant)
Information Technology Infrastructure Library (ITIL) Version
Microsoft Certified Professional (MCP)
Microsoft Certified Server Administrator (MCSA): Windows Server
Certified Information Security Manager (CISM)
Certified Solutions Architect - Associate, Amazon Web Services (AWS)
Skills
Windows
2017
16
DISA
2016
14
Firewall
2016
14
IDS
2016
14
IPS
2016
14
Malware
2016
14
NAS
2016
14
Network Support
2016
14
SAN
2016
14
STIG
2016
14
Switches
2016
14
Systems Engineering
2020
2
Cyber Security
2020
1
Cyber Threat Intelligence
2020
1
System Administration
2017
1
Analysis
2020
1
FOCUS
2020
1
MS Visio
2020
1
Training
2018
1
Cloud Security
2020
1
Compliance
2020
1
Data Integrity
2017
1
Database Backups
2017
1
Documentation
2017
1
FISMA
2017
1
IMAGE
2017
1
Information Security
2017
1
Microsoft Exchange
2018
1
NIST
2017
1
Office 365
2018
1
Penetration Testing
2017
1
Program Management
2020
1
Project Management
0
1
Quality Assurance
2018
1
Risk Assessment
2018
1
Scala
2020
1
ServiceDesk
2017
1
Technical Support
2020
1
Windows Server
2017
1