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Tyiesha
tyieshapolland1120@gmail.com
813-847-4108
Clearwater, FL 33756
Certified Medical Assistant
9 years experience W2
0
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Average rating
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Summary

  • Certified medical assistant with 1 year of experience.
  • Experienced with front and back end MA work.
  • Use of EMR.
  • Administrative work greeting patients, triaging patients, taking vitals, sending prescriptions, wound care, injections and blood draws.
  • ICD-10 and CPT experience.
  • Compliant knowledge of HIPAA and OSHA.
  • Sterilize instruments and administer Flu vaccines.

Experience
Certified Medical Assistant
Medical Devices
Feb 2021 - present
  • Front and back end MA work.
  • Use of EMR.
  • Administrative work greeting patients, EClinical software, triaging patients, taking vitals, sending prescriptions, wound care, injections and blood draws.
  • ICD-10 and CPT experience.
  • Compliant knowledge of HIPAA and OSHA.
  • Sterilize instruments and administer Flu vaccines.
e-Clinical Works Medical Assistant
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Guest Experience Specialist
Hospitality and Entertainment
Dec 2019 - present
  • Interacting with guest, presentations, tours.
No skills were added
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Executive Energy Management
Professional/Consulting Services
Aug 2018 - Aug 2019
  • Check to ensure that appropriate changes are made to resolve customers' problems.
  • Complete contract forms, prepare change of address records, and issue service discontinuance orders.
  • Confer with customers by telephone and in person to provide information about products and services, take and enter orders, cancel accounts, and obtain details of complaints.
  • Contact customers to respond to inquiries and to notify them of claim investigation results and planned adjustments.
  • Determine charges for services requested, collect deposits and payments, and arrange for billing.
  • Keep records of customer interactions and transactions.
No skills were added
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Customer Service Representative
Professional/Consulting Services
Apr 2017 - Aug 2018
  • Interacted with customers to resolve questions and concerns.
  • Responded to requests for assistance, and upsold products.
  • Tracked call-related information and maintained and updated customer information.
No skills were added
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Retail Sales Associate / Customer Service Representative
Professional/Consulting Services
Sep 2012 - Dec 2016
  • Greeted customers, and answered questions regarding services and products.
  • Helped locate products, checked prices on merchandise, and stocked and organized shelves and displays.
  • Worked as a team member and provided assistance when needed.
  • Comfortable working in fast-paced environment with diverse customers and staff members.
No skills were added
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Edit Skills
Non-cloudteam Skill
Education
Associate's in Medical Assisting
Ultimate Medical Academy 2021
Associate's in Health Care Administration/Management
Ultimate Medical Academy 2019
Certifications
Medical Assistant
BLS for Healthcare Providers (CPR and AED)
Assessments
Receptionist/Front Office - Highly Proficient
Combining pieces of information to form general rules or conclusions
Full results: Highly Proficient
Electronic Medical Records: Best Practices - Highly Proficient
Knowledge of EMR data, associated privacy regulations, and best practices for EMR use
Receptionist - Expert
Using basic scheduling, attention to detail, and organizational skills in an office setting
Full results: Expert
Customer Focus & Orientation - Highly Proficient
Responding to customer situations with sensitivity
Administrative Assistant - Highly Proficient
Customer Service Skills - Proficient
Measures a candidate's skill in evaluating approaches to customer service & satisfaction
Full results: Proficient
Conscientiousness - Highly Proficient
Tendency to be well-organized, rule-abiding, and hard-working
Veterinary Receptionist Skills - Highly Proficient
Managing practitioner schedules and maintaining accurate patient records
Front Desk Agent (Hotel) - Highly Proficient
Selecting hotel rooms based on verbal requests and identifying errors in hotel data
Electronic Health Records: Best Practices - Proficient
Knowledge of EHR data, associated privacy regulations, and best practices for EHR use
Medical Terminology - Proficient
Understanding and using medical terminology
Customer Service - Highly Proficient
Identifying and resolving common customer issues
Written Communication - Proficient
Measures a candidate's ability to convey written information using proper grammar rules
Cleaner Fit - Proficient
Measures the traits that are important for successful cleaners
Indeed Assessments provides skills tests that are not indicative of a license or certification, or c
development in any professional field
Skills
CPT
0
1
e-Clinical Works
2021
1
ICD-10
0
1
Medical Assistant
2021
1