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SHAKIA
shakia_12@yahoo.com
863-618-5064
Lakeland, FL 33805
Computer Systems and Business Analysis
23 years experience W2
0
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Average rating
18
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Summary

Thorough knowledge of organizational information systems, application technologies, and systems infrastructure. Proficient, meticulous database management and programming professional with over 25 years of experience in business, management, analysis, and reporting. A personable information technologist with proven timeliness, organization, and results. A performance and results oriented leader that is attentive to process improvement, staff training, and development.

Experience
Computer Systems & Business Analysis, Adjunct Professor
Information Technology
Jan 2019 - present
Lakeland, FL
  • Write helpful recommendations for online course improvement.
  • Instructional Course Designer for online, face-to-face, hybrid course.
  • Internal Peer Reviewer Team member
  • Teach courses in accordance with college and departmental policies and procedures, as well as Basic Course Information sheets.
  • Prepare and submit timely grade reports and other reports on student performance as may be scheduled or required.
  • Organize class activities and assignments, relating them to the overall learning outcomes of the course.
  • Provide input and work with other faculty and staff to review, produce and/or select course-related materials
  • Open-source software experience for development
  • Experience working with and creating SQL or other database queries.
  • Familiarity with Data Loss Prevention (DLP) solutions and integrations.
  • Familiarity with OpenDXL or MQTT messaging broker-using Eclipse Mosquito
  • Familiarity with Workforce in sales and finance
Microsoft Word Java Compliance Basic Data General ASP.NET iWeb Process Improvement Strategic Planning C# C Business Analysis Eclipse HTML Visual Basic Data Management Microsoft Excel OLAP Python Windows Oracle C++ Microsoft SMS Server Microsoft Outlook JavaScript PHP SaaS Enterprise Applications Software Engineer Unit Testing Application Development Integration Testing
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Professional Tutor
Information Technology
Aug 2013 - present
Lakeland, FL
  • Meeting the needs of users within an organizational and societal context.
  • Selection, creation, application, integration, and administration of computing technologies and resources.
  • Assist with virtual tutoring in all lower and upper level computer programming courses.
  • Provide students the knowledge and strategies in Computer Application studies
  • Java Advanced/C#/HTML5/Windows/Software Programming/Java /Natural/Python
  • Information Technologist Specialist for Bachelor of Science Department
  • Software Tech Support for Dimensional Insight software Pro Diver
Microsoft Word Java Compliance Basic Data General ASP.NET iWeb Process Improvement Strategic Planning C# C Business Analysis Eclipse HTML Visual Basic Data Management Microsoft Excel OLAP Python Windows Oracle C++ Microsoft SMS Server Microsoft Outlook JavaScript PHP SaaS Enterprise Applications Software Engineer Unit Testing Application Development Integration Testing
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Student Intern
Information Technology
Jan 2014 - Jul 2014
Winter Haven, FL
  • Summer Internship
  • Strong analytical skills to create reports for management
  • Applied WHEDC principles, practices, and techniques to oversee their project for management.
  • Created Microsoft Access database to manage downtown Winter Haven properties.
  • QM Certifications: Accelerated K-12 Reviewer Course, Peer Reviewer for Higher Education, Designing Your Online Course
Microsoft Word Java Compliance Data General iWeb Process Improvement Strategic Planning Business Analysis HTML Data Management Microsoft Excel Python Windows Oracle Microsoft Outlook
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Revenue Specialist II
Government
Jan 2008 - Jun 2011
Lakeland, FL
  • Responsible for implementing the policies and procedures of the CSE Program in an assigned geographical area in accordance with Florida Statutes and Title IV-D of the Social Security Act.
  • Perform case management work coordinating and performing actions to ensure financial and medical support on behalf of children in conjunction with county courts.
  • Responsibilities, enforcing department rules and regulation in a court of law.
Microsoft Word Compliance Data General Process Improvement Strategic Planning Data Management Microsoft Excel Python Windows Oracle Microsoft Outlook
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Executive Administrative Assistant
Government
May 1998 - Jun 2004
  • Prepared, typed and routed correspondence with little or no errors
  • Processed classified clearances (Top Secret) requested for background investigations
  • Strong management, organization, and community building experience
  • Managed the Government Travel Program with a $120,000.00 budget
  • Supervised and assisted in the Government Visa Credit Card Program with over 400 personal accounts
  • Managed 15 employees, including three team leaders; conducted interviews and performance evaluations, and made promotion/termination recommendations
  • Trained staff on database operation; monitored staff compliance of creditor guidelines
  • Investigated and resolved balance discrepancies between clients and creditors
  • Researched, verified and negotiated all client and staff requests for account payoffs and balance updates; negotiated small balance, fee and interest concessions
Microsoft Word Compliance Data General Process Improvement Strategic Planning Data Management Microsoft Excel Python Windows Oracle Microsoft Outlook
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Edit Skills
Non-cloudteam Skill
Education
Master's in Information Technology
Nova Southeastern University, 2017 - 2018

Cum Laude Master of Science, Information Technology

Bachelor's in Business Information Technology
Polk State College, 2012 - 2016

Cum Laude Bachelor of Science, Business Information Technology,

Associate's in Computer Systems & Business Analysis
Polk State College POLK STATE COLLEGE, 2012 - 2014

Cum Laude Associate in Science, Computer Systems & Business Analysis

Certifications
PEER REVIEWER
QUALITY MATTERS, 2020
Skills
Adobe Photoshop
2021
1
Compliance
2021
19
Data General
2021
19
Data Management
2021
19
Microsoft Excel
2021
19
Microsoft Outlook
2021
19
Microsoft Word
2021
19
Oracle
2021
19
Process Improvement
2021
19
Python
2021
19
Strategic Planning
2021
19
Windows
2021
19
Business Analysis
2021
10
HTML
2021
10
iWeb
2021
10
Java
2021
10
Application Development
2021
7
ASP.NET
2021
7
Basic
2021
7
C
2021
7
C#
2021
7
C++
2021
7
Eclipse
2021
7
Enterprise Applications
2021
7
Integration Testing
2021
7
JavaScript
2021
7
Microsoft SMS Server
2021
7
OLAP
2021
7
PHP
2021
7
SaaS
2021
7
Software Engineer
2021
7
Unit Testing
2021
7
Visual Basic
2021
7
GSAP
2021
1
Pages
2021
1
SCSS
2021
1
Sales
2021
1