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Robert
akmainframe61@gmail.com
907-903-9163
601 Battlegate Lane
Ponte Vedra Beach, FL 32081
904-923-9813
Systems Engineer III
43 years experience W2
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Summary

I am an IT professional holding a master's degree in management (MSM) with a core concentration in Information Systems Security and more than 15 years of experience working in the information technology field. I also hold MCP (Microsoft Certified Professional) and CCNA Security (Cisco Certified Network Associate with Security concentration) certificates with extensive experience in designing, implementing, managing, securing, planning, analyzing, testing and troubleshooting networks and operational systems working in a datacenter environment. I work on the ever-changing front lines of today's information technology systems.

Experience
Systems Engineer III
Healthcare
Jan 2021 - Mar 2021
  • Lead administrator for VMware infrastructure
    • Three VMware Clusters, W2019, W2016, W2012R2, W2008R2, and W10
  • Windows Server Administrator
    • Managed Active Directory
    • Managed Exchange servers (Office 365)
    • Managed IIS web servers
    • Managed File servers
    • PowerShell Scripting
  • Installed and maintained operating systems, databases, client/server applications, and standalone applications.
  • Performed preventive maintenance, installed security updates and patches on operating systems, databases, and applications via Kesaya.
  • Monitored backups, tested for integrity, restored from backups as necessary.
  • Analyzed system faults, troubleshoot, and run diagnostic tests on operating systems, applications, and hardware to detect problems and provide solutions.
Database Backups IIS MS Active Directory PowerShell Scripting Systems Engineering VMWare Windows Windows Server Information Security
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Systems Administrator
Government
May 2020 - Oct 2020
  • Lead administrator for Citrix XenApp systems
    • 375 + XenApp servers, W2016, W2012R2, W2008R2, and W10
  • Lead Administrator for VMware Skyline
  • Windows Server Administrator
    • Managed Active Directory
    • Managed IIS web servers
    • Managed File servers
    • PowerShell Scripting
  • Installed and maintained operating systems, databases, client/server applications, and standalone applications.
  • Performed preventive maintenance, installed security updates and patches on operating systems, databases, and applications.
  • Analyzed system faults, troubleshoot, and run diagnostic tests on operating systems, applications, and hardware to detect problems and provide solutions.
Citrix IIS Project Management Scripting VMWare Windows XenAPP System Administration PowerShell MS Active Directory Information Security
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Systems Administrator
Information Technology
Oct 2019 - May 2020
  • Lead administrator for Citrix XenApp systems
    • 150 + XenApp servers, W2016, W2012R2, W2008R2, and W10
  • Lead administrator for migrating XenApp servers and applications to VMWare Horizon
  • Windows Server Administrator
    • Managed Active Directory
    • Managed Exchange servers
    • Managed IIS web servers
    • Managed File servers
    • PowerShell Scripting
  • Installed and maintained operating systems, databases, client/server applications, and standalone applications.
  • Performed preventive maintenance, installed security updates and patches on operating systems, databases, and applications.
  • Analyzed system faults, troubleshoot, and run diagnostic tests on operating systems, applications, and hardware to detect problems and provide solutions.
Citrix IIS Project Management Scripting VMWare Windows XenAPP Windows Server System Administration PowerShell MS Active Directory Information Security
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Systems Administrator
Information Technology
Nov 2018 - Oct 2019
  • One of two lead administrators for global VMware VDI systems
    • 200 + Desktop Pools, W7 and W10, persistent and non-persistent
  • Windows Server Administrator
    • Managed Active Directory
    • Managed IIS web servers
    • Managed .Net servers
    • Managed File Servers
    • PowerShell Scripting
    • Configured servers for failover with an F5 load balancer
  • Citrix XenApp system administrator
Citrix IIS Project Management Scripting VMWare Windows XenAPP MS Active Directory PowerShell System Administration
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Systems Administrator
Information Technology
Jul 2018 - Nov 2018
  • Team Lead for VMware systems and Microsoft Active Directory.
  • Managed multiple VMware Clusters for US-based systems.
  • Worked with Europe team to ensure system continuity for all offices across the globe.
  • Team lead for patching all U.S. Windows Systems via SSCM.
  • Utilized Carbon Black for antivirus protection on hundreds of endpoints.
Project Management VMWare Windows System Administration Carbon Black MS Active Directory Information Security
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Systems Administrator IV, NMS (Ntwk svcs)
Telecommunications
Mar 2014 - Jun 2018
  • Provided direct and indirect support of all network managed systems within the various GCI departments to include but not limited to Windows Server, Windows Hyper-V hypervisor, Linux KMS hypervisor, VMWare ESXi Hypervisor, VMWare Horizon View (VDI), Percona Management, SQL Server, MySQL, other databases, hardware, and software.
  • Lead Administrator for two VMWare Clusters.
  • Installed and maintained operating systems, databases, client/server applications, and standalone applications, including Office 365.
  • Performed preventive maintenance, installed security updates and patches on operating systems, databases, and applications.
  • Analyzed system faults, troubleshot, and run diagnostic tests on operating systems, applications, and hardware to detect problems and provide solutions.
  • Ensured all systems and applications were backed up per established schedules.
  • Provided documentation of changes, maintenance, etc.
  • Mentored junior team members and provided guidance when required.
  • Participated and provided input on planning and project design work.
  • Utilized Symantec Endpoint Protection on more than 100 virtual desktops.
Desktops MySQL Office 365 SQL Server VMWare Windows Windows Server System Administration SQL Problem Solving Network Management Linux Hyper-V Documentation Database Maintenance Scripting PowerShell Information Security
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College Instructor (part time)
Education
Sep 2010 - Dec 2014
  • Assumed the duties of Network Security Instructor for Charter College, which was a post-secondary education institution that offered associates and bachelor’s degrees in computer science as well as several other disciplines. Transitioned to online instructor utilizing Moodlerooms.
  • Taught classes on installing and configuring Windows Server, SUSE Enterprise Server, and how to use Powershell, BASH, and CRON jobs to automate administrative tasks.
  • Provided college-level instruction in Windows Networking, CheckPoint Security, Network Design Applications, Microsoft Exchange Server, Microsoft Windows Server 2008/2008R2, Microsoft Windows 7, and Cisco Networking and Security.
Windows Server Windows SuSE PowerShell Network Security Network Design Windows 7 Microsoft Exchange Cron Cisco BaSH
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IT and Communications Manager
Construction/Engineering
Jan 2009 - Mar 2014
  • Managed all IT infrastructure and communication systems for two branch locations one in Anchorage, Alaska, and the other in Freeport, Maine.
  • Upgraded servers to utilize virtualization technology with VMWare ESXi, which reduced the infrastructure footprint, used less power consumption, and provided ease of administration via remote console.
  • Replaced existing digital office telephone system with Cisco VoIP Call Manager Express solution. Configured CME and on a Cisco 2900 series 50 desktop IP phones and Cisco Unity Express.
  • Designed, configured, and installed file servers at both branch offices. Utilized Microsoft Distributed File System (DFS) to reduce disk space while providing user access to project files at both sites, at LAN speeds. Configured this system to act as a failover in case one site was offline.
VoIP VMWare Virtualization LAN Cisco Unity Cisco CASE Information Security
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Senior Systems Administrator
Information Technology
Oct 2008 - Jan 2009
Anchorage, AK
  • Performed duties of senior systems administrator for a high-tech outsourcing company.
  • Worked with the project manager to develop technology solutions for many different businesses ranging from small to enterprise.
  • Researched new and emerging technologies and products and made recommendations to senior management for future business development.
  • Acted as a professional mentor for eight junior systems administrators.
  • Served as “go-to” administrator for customers when problems beyond the scope or ability of the primary technician occurred.
  • Worked with software and hardware vendors to provide technology solutions for customers ranging from small businesses to large enterprise corporations.
Project Management System Administration Business Development Sourcing
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Senior Systems Engineer
Information Technology
Jul 2006 - Sep 2008
Anchorage, AK
  • Performed duties of senior systems engineer for the Tanadusik Native Corporation.
  • Designed, developed, and implemented a data center valued at $250,000 providing data and voice services for the umbrella corporation and all subsidiaries. This project totaled 150 users spread across eight locations in Alaska, Hawaii, and Lower 48 states.
  • Scheduled and forecasted dates of project finalization and site network implementation.
  • Decision-maker on ordering Cisco, Dell, and HP devices for projects.
  • Created training documents to train local technicians on Cisco devices, email-processing equipment, Voice over IP, and networking.
  • Mentored network technician for TDXNet for two years.
  • Established help desk and assisted personnel in troubleshooting network problems.
  • Selected as Test and Installation Lead for Bid Proposal Team.
Cisco Data Center Systems Engineering Training Problem Solving HP Dell
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System Admin/Database Admin
Information Technology
Jan 2002 - Jul 2006
  • Managed Global Command and Control Systems (GCCS) and Theater Battle Management Core Systems, Force Level (TBMCS-FL) for the USAF 611th Air Communication Flight under the Alaskan NORAD Region (ANR).
  • Served as a civilian contractor on SAIC ETS Contract under PACAF.
  • Served as a lead technician for TBMCS upgrade project, which required replacement of all existing hardware valued at $750,000 and re-installation of all software components. Migrated data from the current production system while having minimal impact on 24/7 operations for more than 300 users. Completed project one week ahead of schedule.
  • Developed unit disaster recovery program and managed GFS tape backup rotation utilizing optical tape library.
  • Responsible for the day-to-day management of more than $1 million of computer equipment operating in a 24/7 environment.
  • Performed routine inspection of routers and switches maintaining a healthy network using experience in troubleshooting unplanned network outages, network connectivity issues, and routing issues.
Database Backups Disaster Recovery Routers Switches Problem Solving Network Connectivity
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Network Engineer
Information Technology
Jan 1979 - Jan 2002
Anchorage, AK
  • Network Engineer, Network Business Systems (2001-2002)
  • Network Administrator, Construction Machinery, Inc. (1999-2001)
  • System Manager, United States Coast Guard (1979-1999)
Firewall Network Engineer Database Maintenance Anti Virus Software Network Administration
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Edit Skills
Non-cloudteam Skill
Education
Master's in Information Systems Security
Colorado Technical University 2009
Minor: Management
Bachelor's in Computer Science
Wayland Baptist University 2005
Certifications
CCNA Security (Cisco Certified Network Associate with Security concentration)
MCP
UNIX Security Specialist
DISA Certified Level 1 Systems Administrator
Skills
Database Maintenance
2018
27
Anti Virus Software
2002
23
Firewall
2002
23
Network Administration
2002
23
Network Engineer
2002
23
VMWare
2021
11
Information Security
2021
10
Problem Solving
2018
10
Windows
2021
10
PowerShell
2021
9
Cisco
2014
8
Windows Server
2021
8
Scripting
2021
6
System Administration
2020
6
CASE
2014
5
Cisco Unity
2014
5
LAN
2014
5
Virtualization
2014
5
VoIP
2014
5
BaSH
2014
4
Cron
2014
4
Database Backups
2021
4
Desktops
2018
4
Disaster Recovery
2006
4
Documentation
2018
4
Hyper-V
2018
4
Linux
2018
4
Microsoft Exchange
2014
4
MySQL
2018
4
Network Connectivity
2006
4
Network Design
2014
4
Network Management
2018
4
Network Security
2014
4
Office 365
2018
4
Routers
2006
4
SQL
2018
4
SQL Server
2018
4
SuSE
2014
4
Switches
2006
4
Windows 7
2014
4
Data Center
2008
2
Dell
2008
2
HP
2008
2
IIS
2021
2
MS Active Directory
2021
2
Project Management
2020
2
Systems Engineering
2021
2
Training
2008
2
UNIX
2001
1
Citrix
2020
1
XenAPP
2020
1
Adobe Acrobat
0
1
AutoCad
0
1
BGP
0
1
Brocade
0
1
Business Development
2009
1
Carbon Black
2018
1
CentOS
0
1
Cisco ASA
0
1
Cisco ISE
0
1
Citrix POS
0
1
CompTIA Security+
0
1
Debian
0
1
DHCP
0
1
DNS
0
1
EIGRP
0
1
Group Policy
0
1
in-memory databases
0
1
IPsec
0
1
Juniper
0
1
Microsoft Excel
0
1
Microsoft Office
0
1
Microsoft Outlook
0
1
Microsoft PowerPoint
0
1
Microsoft Word
0
1
MS Project
0
1
MS SharePoint
0
1
mSQL
0
1
Network Protocols
0
1
Oracle
0
1
OSPF
0
1
Program Management
0
1
Sharepoint Server
0
1
Solaris
0
1
Sourcing
2009
1
TCP/IP
0
1
Technical Support
0
1
Ubuntu
0
1
VPN
0
1
vSphere
0
1
Wireless
0
1
X.25
0
1
XenDesktop
0
1
XML Firewalls
0
1