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Joseph
bkillian24@gmail.com
702-408-4647
Senior Consultant
9 years experience
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Summary

Experience
Education
Public Administration
Virginia State University 2013
Certifications
Certified Scrum Master
Agile Fundamentals
Analyst Career Development
Introduction to Agile Scrum
Lean Six Sigma & DFSS Certification
Internet Help Desk Supervisor
Managed a team of 15+ associates in providing help desk support to external customers and internal
Skills
Agile Methodology
2021
2
Project Management
2018
2
Scrum Master
2021
2
Agile
2021
1
BSA
2020
1
Business Analysis
2021
1
Business Requirements
2021
1
Change Management
2016
1
Customer Service
2017
1
Desktop Support
2017
1
Help Desk Management
2017
1
JIRA
2021
1
MS Azure
2021
1
MS Visio
2016
1
Product Management
2016
1
requirements
2020
1
Scala
2021
1
Six Sigma
2016
1
Cloud Computing
2018
1
Documentation
2018
1
Microsoft Office
2018
1
Microsoft PowerPoint
2018
1
Scrum
0
1
SDLC
2018
1