Uploaded File
add photo
Susan
susan.tam001@gmail.com
617-794-3246
7 Bonwood ST
Newton, MA 02460
Software Senior Principal Engineer
32 years experience W2
0
Recommendations
Average rating
8
Profile views
Summary

Experience
Software Senior Principal Engineer
Information Technology
Jan 2019 - Jan 2021
Mainframe Enablers
  • ZDP, GNS, and GPM components
  • Update existing code Base
  • Debug and fix problems
No skills were added
Remove Skill
Software Developer
Information Technology
Jan 2018 - Jan 2019
(E) JES
  • System management tool is equivalent to SDSF
  • Update existing code Base
No skills were added
Remove Skill
Senior Software Engineer
Information Technology
Jan 2010 - Jan 2018
Software Engineer
Remove Skill
Jan 2010 - Jan 2010
7.1.0, 8.0, and 9.0 support to CA Mainframe Application Tuner
  • Added Intercept feature to MQSeries component
  • Added CTS 4.2, 5.1, 5.2, and 5.3 support to CA Mainframe Application Tuner
  • Developed and supported DB2 and IMS components occasionally
  • Recreate and analyze client problems
  • Debug and analyze dumps
  • Provide solutions and PTFs for problems
No skills were added
Remove Skill
Product Developer
Information Technology
Jan 2005 - Jan 2010
InTune /TriTune
  • Application performance monitor product
  • Currently working to add MQSeries 7.0 support to TriTune
  • Added MQSeries 6.0 support to TriTune
  • Added CTS 3.2 and 4.1 support to TriTune
  • Recreate and analyze client problems
  • Debug and analyze dumps
  • Provide solutions and PTFs for problems
IBM Websphere MQ
Remove Skill
Senior Product Developer
Information Technology
Jan 2002 - Jan 2005
MAINVIEW for CICS
  • CICS performance monitor product InTune
  • Application performance monitor product
  • Developed MQSeries feature in CICS environment for InTune product
  • Corrected DB2 feature in CICS environment for InTune product
  • Recreated and analyzed client problems
  • Debugged and analyzed dumps
  • Provided solutions and PTFs for problems
DB2 IBM Websphere MQ
Remove Skill
Senior Software Developer
Information Technology
Jan 1997 - Jan 2002
STROBE CICS and MQ Component
  • Participated in the STROBE CICS component development
  • Modified STROBE MQ component to support MQ 5.2 and 5.3
  • Recreated and analyzed client problems
  • Debugged and analyzed dumps
  • Provided solutions and PTFs for problems
  • Modified program sources to include PTFs written
IBM Websphere MQ
Remove Skill
Products Support Representative
Jan 1990 - Jan 1997
Level II support for IDMS
  • DC, DC/UCF (CICS), and PERFMON products
  • Recreated and analyzed client problems
  • Debugged and analyzed dumps
  • Provided solutions and APARs for problems
  • Modified program sources to include APARs written
  • Provided assistance for Level I support
No skills were added
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Computer Information Systems
Bentley College
Skills
IBM Websphere MQ
2010
13
Software Engineer
2018
8
DB2
2005
3