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Rajiv
rajivjax@gmail.com
904-349-3179
Jacksonville, FL 32099
IT Project Manager
22 years experience W2
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Summary

Experience
IT Project Manager/ Scrum Master
Jul 2018 - present
Jacksonville, FL
Manage projects for Data Services, Analytics, Stewardship Reporting, and AI Automation teams by:
  • Acting as Scrum Master, collaborating between teams to achieve daily and iterative goals
  • Helping Product Owners in PI Planning, Sprint and Release Planning for better coordination and timely Sprint completion
  • Generating KPIs to assist senior leadership in making key decisions
  • Managing the budget and costs with proper timekeeping
  • Performing cost benefit analysis to maximize cost savings
  • Ensuring proper alignment of onshore and offshore resources across 3 time zones to achieve high productivity
  • Streamlining work intake system to improve efficiency and customer satisfaction
  • Implementing Change Management System and Release planning for Data Services to minimize outages and interruptions
Change Management Product Owner Project Management Scrum Scrum Master
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IT Project Manager
Nov 2016 - Jul 2018
Jacksonville, FL
Landstar is the business leader in global logistics industry with 1200 agents, 10000 business capacity owners and 3500 third party carriers. Managed the Agile development of following Landstar 2020 initiative projects. Scrum Master, Managed Product Backlogs and Kanban Boards in Team Foundation Server (TFS). These initiatives reduced helpdesk calls and were key in increasing revenue:
Agile Methodology Project Management Scrum Scrum Master
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IT Project Manager
Jan 2016 - Nov 2016
Jacksonville, FL
  • Managed onshore and offshore teams using Global Delivery Model on various projects, completing them on time following both Waterfall and Agile Scrum methodologies. Managed the development and QA teams onshore – that did the Core work and mediating/ translating the requirements with the offshore teams across the globe. Coordinated and managed the timelines
  • Managed the project using Agile Scrum, for moving print-vendor from old to the new one for printing various insurance policies. This resulted in huge cost and time savings
Agile Methodology Project Management Quality Assurance Scrum Waterfall
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Software Development Manager
Sep 2011 - Dec 2015
Jacksonville, FL
Software Development Manager with proven ability to identify, analyze, and solve problems to increase customer satisfaction and deliver reliable and scalable solutions Professional Achievements Software Development and Management
  • Implemented in-house developed enterprise CRM solution to manage citizen’s interaction with the City of Jacksonville
  • Upgraded SharePoint from version 2003 to 2010 bringing City of Jacksonville to a common intranet portal for sharing information
  • Implemented Version Control by moving source code of around 400 applications from Visual Source Safe to Team Foundation Server 2103 using GitHub
  • Consolidated applications by replacing legacy applications either with .Net or off the shelf applications Leadership
  • Led a team of software developers to develop and support applications on various technologies including .Net, SharePoint, Kentico Content Management System and OnBase Document Management System
  • Established software standards to bring uniformity, compatibility, consistency and interoperability in the code
  • Established new processes for code deployment and improve soft skills in addition to technical. Financial Management
  • Achieved cost savings of ~ 100K by automating various processes.
  • Achieved cost avoidance of ~ 80 K by proactively providing solutions to the customers.
.NET Content Management CRM MS SharePoint
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Information Technology Analyst
Jan 2000 - Sep 2011
Jacksonville, FL
Member of the team involved in the analysis, design, development, testing and implementation of various applications helping employees and citizens of Jacksonville:
  • Solid Waste Manifest System
  • Tax Collector Tax Talk Webservice
  • Jacksonville Children Commission’s Portfolio System
  • Drug Court System
  • Collections Operation Invoicing System
  • Clerk of Court System
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Edit Skills
Non-cloudteam Skill
Education
Oracle PL/SQL, Java, Object Oriented Programming
CIStems School of Computing, 1997 - 1998
Finance
University of Rajasthan, 1995 - 1997
Electronics & Communication
Jai Narain Vyas University, 1982 - 1987
Master's in MBA
University of Rajasthan
Bachelor's in BS
University of Jodhpur
Engineering
Leadership Development Academy
Certifications
PMI Associate Certificate
PMP
Agile Certified Practitioner, PMI
Certified SAFe® 5 Release Train Engineer
Scaled Agile, Inc.
PMI Agile Certified Practitioner (PMI-ACP)
Project Management Institute
Project Management Professional (PMP)
Project Management Institute
Certified SAFe® 5 Practitioner
Scaled Agile, Inc., 2020
Certified SAFe® 5 DevOps Practitioner
Scaled Agile, Inc., 2021
Certified SAFe® 5 Product Owner/Product Manager
Scaled Agile, Inc., 2020
ITIL Foundation
AXELOS Global Best Practice
Certified SAFe® 5 Agilist
Scaled Agile, Inc., 2020
Skills
Crystal Reports
2015
1
SQL
2018
1
Project Management
2021
11
Scrum
2021
11
Scrum Master
2021
11
.NET
2015
9
Content Management
2015
9
CRM
2015
9
MS SharePoint
2015
9
Agile Methodology
2018
8
Waterfall
2018
7
Change Management
2021
3
Product Owner
2021
3
Logistics
2018
1
ADO.NET
0
1
AngularJS
0
1
ASP.NET
0
1
Business Analysis
0
1
Business Intelligence
0
1
C#
0
1
Data Warehousing
0
1
Database Design
0
1
Enterprise Architecture
0
1
ETL
0
1
IIS
0
1
in-memory databases
0
1
Java
0
1
JavaScript
0
1
jQuery
0
1
LINQ
0
1
Microsoft SMS Server
0
1
mSQL
0
1
MVC
0
1
Oracle
0
1
PL/SQL
0
1
Quality Assurance
2016
1
Requirement Analysis
0
1
Requirements Gathering
0
1
SDLC
0
1
SOA
0
1
Solutions Architecture
0
1
SQL Server
0
1
SSIS
0
1
SSRS
0
1
System Analysis
0
1
T-SQL
0
1
UML
0
1
VB.NET
0
1
Visual Basic
0
1
Visual Studio
0
1
VSS
0
1
WCF
0
1
WebServices
0
1
WPF
0
1
XML
0
1
XSLT
0
1