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Balakrishna
bala.kalappa@gmail.com
904-540-2864
4504 S. Alatamaha Street
Saint Augustine, FL 32092
UX Developer/Designer
24 years experience W2
2
Recommendations
Average rating
197
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Summary

Experience
Senior Web Developer/User Experience Analyst
Information Technology
Nov 2001 - present

Currently leading the team to develop all microsites, Landing pages and content-only projects for Citi Credit Cards and CBOL sites and delivering best in class digital customer experience. The web pages are coded in responsive design for desktop, smartphones and Tablets. Responsibilities include coding, integrating into TeamSite (CMS) and maintaining the site. Worked with business, Legal, Customer Research and Compliance teams to launch mission critical projects that improved digital experience (NPS scores) for Bank and Card customers. Leading T&T and microsite development teams for more than 2 years. I am responsible for implementing all T&T campaigns in NA Consumer Banking sites. I am also leading the team responsible for the development of all microsites content-only projects. Involved in development of usability test prototypes, testing and publishing the same on extranet servers. Involved in Rapid Prototype development of web User Interfaces, testing & publishing utilizing jQuery & AJAX techniques (DHTML). Work with production team to code & host all Interstitial Landing pages in CMS. During my last 14 years, I have developed many project-related prototypes/simulations to help project stakeholders comprehend the user experience. I worked on Online Collections (COPS) project usability prototypes driving customers from phone channel to Internet. I am also involved in development of rapid prototypes, experimenting in innovative techniques in User Experience, web research and development. These were developed in JavaScript, XHTML, AJAX, jQuery and so on. Responsible for coding all personalized offers in AO dashboard including Offers Within Transactions (OWT). Work with Email & production teams to code all marketing & servicing emails per email guidelines.

Usability Testing Simulation Prototype node.js jQuery JavaScript Java HTML Git DHTML AJAX UX Compliance Web Developer
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References
Average Rating

2 recommendations
Senior Programmer Analyst
Information Technology
Nov 2000 - Oct 2001
Involved in development of 3-Tier client Server Architecture using JSP as Front-end and DB2 database as back-end. Wrote code to validate corporate users & Distributors of MBC. Added selection criteria screens that enable users to narrow down the search operations on Promotion Participation & Reimbursement data. Included Business logic in Servlets and installed it on Java Web Server. Wrote code in Java Script to validate the data on web interfaces & to display alert messages to users. Used JDBC drivers to establish connection to DB2 database. Used JBuilder as text editor. Coded, tested servlets and migrated web applications from test environment to production environment. These were developed in Java, Servlets, HTML, JSP, and DB2 on Solaris with SUN-UNIX operating environment & Java Web Server 2.0. Debugged using log files of Java Web Server 2.0. The design was done using Rational Rose 98i.
JSP DB2 Java JavaScript JDBC Java Servlet HTML Solaris UNIX Rational Rose
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Senior Programmer Analyst
Information Technology
Jun 2000 - Oct 2000
Designed website for BNYCS Correspondent Desktop. Used JSP as Front-end and SQL Server as backend. Created web interfaces for user authentication, search features for Statements & Confirms. Coded and tested for data validation using JavaScript. Coded to display customer's Account information online in PDF (Portable Document Format) format. Involved in the Graphic design of web site using frames, fonts, background colors, and GIF files. Involved in deployment of Application on the Java Web Server. Documented, Tested, Fixed Bugs and Implemented the application. These were developed in Java, Servlets, HTML, JSP, and SQL Server on Windows NT operating environment & Java Web Server 2.0. And also used Adobe PhotoShop on Windows NT.
Windows NT Adobe Photoshop SQL Server SQL JSP JavaScript Java Servlet Java HTML Data Validation Windows
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Systems Analyst
Information Technology
Mar 2000 - Jun 2000
The Credit Collection System project is an enhancement project in Windows NT environment using Visual Basic 6.0's Client Server technology on a 3-TIER system involving OO Design and Development. This project consists of VB GUI as front end, Legacy Systems as backend, and MitemView as middle-ware. Fetched data from host terminal types like IBM 3270, IBM 5250 and DEC vt100 and displayed data on VB GUI using MitemView tool (middle-ware). I developed common applications for all the clients (known as Plug-ins). Customized of VB GUI code as per business requirements. Developed VB GUI to display and update debtors' data fetched from Legacy Systems. Coded to validate user-id and password of collectors. Created of VB GUI installation package. Used OBDC/DAO driver to access the user privileges from SQL Server database. These were developed in Visual Basic 6.0, MITEMVIEW and SQL Server on Windows NT operating environment. And also used Windows NT terminal server, Windows NT thin client and Visual SourceSafe.
Windows NT SQL Server SQL Microsoft SourceSafe Visual Basic Business Requirements System Analysis Windows
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Web Developer
Information Technology
Dec 1999 - Feb 2000
Medical Systems, Milwaukee, WI: The Detector Health Trending project is new development in ORACLE environment using Visual Basic 6.0's Client Server technology on a 3-TIER system involving OO Design and Development. Responsible for analysis of the user requirements and wrote technical document. Defined the Scope of the new Applications to be developed. Created Layouts of system Screens and Reports before actual programming. Used MAPI (Messaging Application Programming Interface) technique to write programs to automate e-mail. Used OLE/Messaging Library to read e-mails and store their attached files in a folder/directory for further processing. Coded Stored Procedures & Triggers in ORACLE. Used Database connection techniques like OLEDB/ODBC/ADO for accessing data from the database. Involved in writing Test Scripts. Generated Documentation for the Code. I developed browser-based application to display visual page to demonstrate the detector (main component used in X-Ray machine) health trending (Detector's good and bad condition) using ASP (Active Server Pages) Technology and Visual InterDev. These were developed in Visual Basic 6.0, HTML, ASP, VB Script, PL/SQL, SQL*PLUS and ORACLE on Windows NT operating environment.
Windows NT Visual Basic VBScript Triggers Stored Procedure SQL PL/SQL Oracle OOD HTML Analysis Documentation ASP Classic Oracle SQL*Plus Web Developer Project Management Windows
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Web Developer
Information Technology
Mar 1998 - Nov 1999
(Environmental Solutions Providers), San Jose, CA: Responsible for analysis of the user requirements and wrote technical document. Defined the Scope of new Applications to be developed. Created Layouts of system Screens and Reports before actual programming. Used third party ActiveX controls like Farpoint Spread Control. Created Stored Procedures on SQL Server. Wrote COM compliant ActiveX DLL's for the middle tier (server side components). Generated SQL Scripts and triggers. Created/Dropped tables and also performed administration functions like creating devices and giving permissions to the users. Used Database connection techniques like ODBC/ADO/RDO for accessing data from the database. Created packages on Microsoft Transaction Server for Server side components. Created ad-hoc reports as well as reports based on Stored Procedures. Involved in writing Test Scripts. Generated Documentation for the Code. Developed Web application of data entry and data manipulation for opsWater database using ASP (Active Server Pages) Technology and Visual InterDev. Designed & developed various pages to capture data from the end-users and store in the database, to display the queried data on the browser, to display information about this application, and to verify security. Designed & developed web pages to send broadcasting messages to end-users periodically. This application was mainly intended for the corporate Intranet only. These were developed in Visual Basic 6.0, HTML, ASP, VBScript, PL/SQL, SQL*PLUS and ORACLE on Windows NT operating environment.
Windows NT VBScript Triggers Stored Procedure SQL Server SQL PL/SQL Oracle HTML Documentation Analysis Visual Basic Web Developer SAN Windows
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Web Developer
Information Technology
Jul 1997 - Feb 1998
Involved in a team of 3 who were responsible for development of HR Module & Pay roll system. Involved in the modification and development of HR Module. Involved in Design and Developing Software's on Visual Basic 5.0 and Oracle in a complete Object Oriented manner. Involved in detailed system analysis and interaction with the users. Involved in defining databases. Developed ActiveX code components (classes and modules) using COM standards. Developed Test Plans and test scripts. Used Visual SourceSafe for Source Code Control & Microsoft Project for Project monitoring. Developed Reports based on Oracle Stored Procedures using Crystal Reports for reporting of standard, master/detail and matrix reports. These were developed using Oracle, SQL, Crystal Reports, Visual Basic 5.0, and Windows NT.
Windows NT Visual Basic Test Planning System Analysis Stored Procedure SQL Oracle Microsoft SourceSafe Crystal Reports Analysis MS Project Web Developer Windows
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Edit Skills
Non-cloudteam Skill
Education
Master's in Marketing
Bangalore University, 1992 - 1995
Bachelor's in Civil Engineering
Bangalore University, 1986 - 1992
Marketing
Bangalore University
Bangalore University
Skills
Web Developer
2021
20
Compliance
2021
17
HTML
2021
17
Java
2021
15
JavaScript
2021
15
AJAX
2021
14
DHTML
2021
14
Git
2021
14
jQuery
2021
14
node.js
2021
14
Prototype
2021
14
Simulation
2021
14
Usability Testing
2021
14
UX
2021
14
SQL
2000
3
Windows
2000
3
Windows NT
2000
3
Analysis
2000
2
Oracle
2000
2
SQL Server
2000
2
Stored Procedure
2000
2
Visual Basic
2000
2
Documentation
2000
1
Java Servlet
2001
1
JSP
2001
1
PL/SQL
2000
1
Project Management
2000
1
SAN
1999
1
Triggers
2000
1
VBScript
2000
1
Adobe Photoshop
2000
1
Apache
0
1
ASP Classic
2000
1
Basic
2000
1
Bootstrap
0
1
Business Requirements
2000
1
C
2000
1
C++
0
1
Credit/Collections Analysis
2016
1
Crystal Reports
1998
1
CSS
0
1
Data Validation
2000
1
DB2
2001
1
DEC
2000
1
FoxPro
0
1
HP
0
1
HP 9000
0
1
Human Resource
1998
1
iWeb
2000
1
Java Remote Method Invocation (RMI)
0
1
JDBC
2001
1
JDK
0
1
Lotus Notes
0
1
Macromedia Dreamweaver
0
1
Microsoft SMS Server
2000
1
Microsoft SourceSafe
2000
1
Microsoft Transaction Server
1999
1
Microsoft Visual Interdev
2000
1
MS Project
1998
1
MTS (Microsoft Transaction Server)
0
1
MySQL
0
1
Novell Intranetware
1999
1
ODBC (Open Database Connectivity)
2000
1
OOD
2000
1
Oracle SQL*Plus
2000
1
Pages
2000
1
PHP
0
1
Rational Rose
2001
1
RDBMS
0
1
RoboPDF
2000
1
Solaris
2001
1
Sun
0
1
Sun/OS
0
1
System Analysis
2000
1
Test Planning
1998
1
UNIX
2001
1
Ventura Publishing
2016
1
Visual Source Cafe
1998
1
Web Weaver
2001
1
Windows 7
0
1