Project Name Remedyforce Implementation
Client Navig8 Group Singapore and NTT Singapore
Technologies Remedyforce, Apex, SRM,CMDB
The project includes the design and development for Navig8 Remedyforce implementation in which I worked as a senior developer for Inoks systems Singapore , a BMC Platinum Partner who is a consulting partner for Remedyforce of Navig8group and NTT systems Singapore.
Roles and Responsibilities:
- Design and develop automated SRM and other customized workflow using force.com for NTT
- Supporting live issues on Navig8 Remedyforce production environment.
- Design and developed NTT Remedyforce automation processes.
- Implementation with new Objects, Custom setting and Permission set to customize the NTT Remedyforce Environment
- Providing Remedyforce on call support for live issues.