Daniel
djrogers1989@gmail.com
219-213-8504
Chicago, IL 60605
VOIP Cloud Telephony Engineer
32 years experience W2
2
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Average rating
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Summary

  • Cloud Telephony Engineer & Voice System Analyst, VOIP Engineer, FCC Master of Communications Technology
  • 22 year Telecom Professional with vast experience in 8X8 VOIP PBX, Polycom IP Phones, Avaya PBX, LAN/WAN VOI, TDM and Voice & Data technologies. Some Basic Knowledge of Voice Admin functions in Cisco Call Manager 4.1 & 8.6
  • Accomplished technical systems engineer with diversified background in telecommunications technology, including equipment troubleshooting, Legacy & IP Voice Network Cutovers & Migration, implementation, System Test &QA, capacity & regression testing, private networking, support and maintenance.
  • Integrate and schematically depict communication architectures, topologies, hardware, software, transmission and signaling links and protocols into complete network configurations.
  • Strong leader with the ability to manage multiple tasks in a pressured environment. Unique blend of technical and interpersonal skills, committed to quality customer relations.
  • Fingerprinted for Trust Security Clearance, Federal Buildings, Post Offices, U.S. Navy, U.S. Army, Nortel Govt. Services, Electrical Generation Plants & Substations, General Dynamics Defense Contractor, Financial Sector & International Banks.
  • Trusted as a Medical Equipment & contractor in the Medical Community at Hospitals Nationwide performing cutovers of Live Neo-Natal Infant Intensive Care Units for Phillips Medical Systems.
  • Project Management of Global VOIP Infrastructure & Cutovers from Legacy PBX to VOIP.

Experience
Education
Aviation & Electronics Schools of America
Current Courses 2016
Virtual Office Analytics for Geo Routing & Call Quality Metrics
8x8 Virtual Contact Center Analytics 8x8 Virtual Contact Center Analytics Demo
Skills
Project Management
2021
17
Avaya
2021
9
PBX
2021
9
Telephony
2021
9
VoIP
2021
9
Network Engineer
2021
8
Database Design
2021
7
IP PBX
2014
7
Switches
2014
7
Fiber Optics
2014
6
Lucene
2014
6
Soft Switch
2014
6
Windows
2014
6
Oracle
2021
5
LAN
2021
4
BMC Remedy
2021
2
Desktops
1995
2
Routers
2008
2
SIP
2021
2
Trunking
2021
2
Data Center
2021
1
MPLS
2021
1
NAT
2021
1
ServiceNow
2021
1
Wireless Networks
2008
1
WLAN
2008
1
AAA
2008
1
Cabling
2008
1
Cisco
2008
1
Firewall
2008
1
Gateways
2008
1
HP
2016
1
Information Security
1996
1
ITIL
2016
1
Nortel
2008
1
Software Engineer
2008
1
Systems Engineering
2008
1
Systems Integration
2008
1
T1
2008
1
VLAN
2008
1
WAN
2008
1
Wireshark
2008
1