Uploaded File
add photo
Michael
michael@stephensons.us
14045 Turning Leaf Dr
Jacksonville Beach, FL 32240
Linux, Redhat, CentOS, Solaris, Storage, NetApp, EMC, Dell, HP, Netbackup, ITIL, Security, Unix, Security+, CIFS, NFS, iSCSI, Disaster Recovery, Systems Engineer, Administrator, Admin, Technician, Support
17 years experience W2
0
Recommendations
Average rating
113
Profile views
Summary

ITIL-ITSM

  • EXIN (5175837.20325992) CompTIA
  • Security + (COMP001020329837) CompTIA
  • (CASP) Advanced Security Practitioner (COMP001020329837) FortiNet Network Security Expert Certification (NSE1
  • CRkAdG61fV NSE2
  • mrCQqGZ8vd) NetApp
  • (NCDA) Certified Data Management Administrator (DQMQJ3Q222QECEQ4) Sun Certified System Administrator
  • Solaris Training: Redhat
  • VMware
  • CommVault Simpana
  • NetBackup – Isilon
  • Nutanix ---

Experience
System Engineer
Apr 2020 - Jan 2021
Jacksonville, FL
Provides overall engineering support for enterprise monitoring solutions for our client companies with a focus on infrastructure, cloud and application monitoring across a variety of customer environments and technologies. Participate in evaluation, selection and implementation of best-in-class monitoring and systems management solutions. Support the integration of tools with digital robotics and ticketing platforms. Coordinate with other teams including internal and customer IT to deliver world-class monitoring and systems management solutions. Provide proactive thought leadership and attitude of continuous improvement for internal and customer-facing monitoring services. Supports the full system engineering lifecycle, including requirements analysis, design, development, integration, test, documentation, and implementation following defined best practices and operational workflows. Additional Responsibilities: · Configure and tune monitoring policies and templates, thresholds, rules, alerts and notifications. · Troubleshoot and resolve monitoring incidents across all monitoring tools. · Perform trend analysis reporting and data visualization. · Investigate new technologies related to monitoring, including running structured proof of concepts (POC). · Support requests for monitoring adjustments to customer environments. · Drive customer meetings to review and improve monitoring services across customer environments. Required Qualifications: · 2+ years experience related to systems monitoring. Strong systems monitoring experience, which includes server monitoring / applications monitoring in a large on-prem/cloud environment. · Infrastructure experience with networks, Microsoft Windows Server, ESXi Server, or similar. · Experience with Scripting (Linux Shell/PowerShell), SNMP, WMI & Agent-based monitoring. · Monitoring tools experience (SolarWinds, Auvik, LogicMonitor, OpsRamp or similar).
Continuous Improvement Linux PowerShell Scripting SolarWinds Systems Engineering Windows Analysis Application Monitoring Data Visualization Documentation Enterprise Monitoring FOCUS Integration Testing Robotics Server Monitoring SNMP System Monitoring Windows Server
Remove Skill
IT Specialist
Dec 2016 - Apr 2020
Yuma, AZ
Data Storage Administrator
  • NetApp NAS (protocols CIFS, NFS, iSCSI, FcoE) System Administrator
  • Dell, Nutanix, Aberdeen
CIFS Dell iSCSI NAS NetApp NFS Nutanix Storage Administrator System Administration
Remove Skill
IT Specialist
Oct 2016 - Dec 2016
Data Storage Administrator
  • NetApp, Compellent, HP 3Par
  • NAS storage (protocols CIFS, NFS, iSCSI, FcoE) Disaster Recovery & Disk Backups following IT Security principles and framework for information assurance and security of services.
CIFS Database Backups Disaster Recovery HP iSCSI NAS NetApp NFS Storage Administrator
Remove Skill
IT Specialist
Mar 2015 - Oct 2016
Orlando, FL
Sr. IT Storage Administrator - Planned and Implemented Regional Storage & System Projects Responsible for providing the highest level of storage evaluation, engineering and administration for 120,000 users maintained by the Office of Information Technology, Department of Veterans Affairs. Managed enterprise storage systems and architecture production storage arrays and clusters in a mixed NAS environment (NetApp, Dell, HP, Dell Compellent, Cisco). Evaluated and determine storage requirements, performance analysis and trending, coordinate with vendors and divisions, provide expertise to align vendor recommended best practices and ensure maximum efficiency of assigned storage operations. Implement Federal and VA disaster recovery standards and policies to ensure maximum integrity for area assets. Implemented and consolidated backup infrastructures in area medical centers.Deployed tier two storage appliances and media agent servers.Replaced legacy Avamar, Data Domain, NetBackup, Backup Exec, ArcServe backup infrastructure. STORAGE: NetApp, Avamar, DataDomain, Compellant, Left Hand, Dell EqualLogic DATA PROTECTION: CommVault Simpana, Avamar System Administrator VIRTUAL: VMware COMPUTE: HP Proliant OPERATING SYSTEM: Microsoft Server 2012r2 NETWORK: Cisco 6509, 4507, 3730, Nexus
Analysis Cisco Commvault Bacup Database Backups Dell Disaster Recovery HP Microsoft Server MS Visio NAS NetApp Storage Administrator System Administration System Architecture VMWare
Remove Skill
IT Specialist
Mar 2013 - Mar 2015
DoD IAT Level-III compliant Information Assurance Security Officer (IASO) UNIX, Linux and Solaris System Administration, with ability to install, maintain, patch, and perform security hardening. European-wide Unix Administration & VitalQIP DNS naming policies and procedures
  • DoD IAT Level-III compliant "Information Assurance Security Officer" (IASO) ensured the rigorous application of information security assurance policies, principles, and practices in the delivery of services. Responsible for VMWare installation, management, and integration. Proven ability to troubleshoot configuration problems and complex system problems. Excellent written and verbal communication skills necessary for problem resolution, with ability to meet with “C” level executives, other IPTs, customers, contractors and vendors, as well as documentation of processes. Advanced-Level Security Skills and Knowledge
  • DoD 8570.01-M IAT-III Compliant. As Information Assurance Security Officer (IASO) I provided oversight of European Unix high-side compute services by implementing objective and analytical system security measurements to ensure compliance to “Information Assurance (IA) and "Computer Network Defense" (CND) policies and standards, and the annual "Command Cyber Readiness Inspection" (CCRI) using "Defense Information Systems Agency" (DISA) "Security Technical Implementation Guides" (STIGs) for DNS Policy, UNIX OS Policy, BIND DNS, Solaris, Redhat Linux
  • using v1R6 STIG benchmarks for Solaris and Redhat and "Space and Naval Warfare (SPAWAR) Systems Center Atlantic"
  • "Security Content Automation Protocol" (SCAP) validated application "SCAP Compliance Checker" (SCC
  • v3.1.2) for Solaris-10-SPARC, RedHat Enterprise Linux (RHEL) v5 & v6, DISA's "Information Assurance Vulnerability Alert's"
Actor Compliance Cyber Security DISA DNS Documentation Information Security Linux Microsoft Excel RedHat Solaris STIG System Administration UNIX Verbal Communication VMWare
Remove Skill
IT Specialist
Mar 2009 - Mar 2013
As Infrastructure Storage Lead I used ITIL/ITSM framework and system engineering techniques to help integrate new and enhanced NetApp Storage product solutions and processes into the enterprise architecture. Provided technical expertise to deliver innovative first-class information technology of complex IT Storage NAS solutions storage services and initiatives. Researched desired transformational Data Life Cycle Management/Tiering Initiative. Made recommendations to Leadership regarding team/site contingency/emergency readiness and development and maintenance of emergency and contingency documentation. DoD COOP Collaborations - Subject Matter Expert (SME). Managed maintenance support contracts between storage product vendors, government procurement and contract teams.
Database Maintenance Documentation Enterprise Architecture ITIL ITSM NAS NetApp Procurement Systems Engineering
Remove Skill
US Air Force USAF Military Veteran
May 2005 - Mar 2009
Holloman Air Force Base, NM
US Air Force USAF Military Veteran
  • WANG Mainframe IT System Administrator
  • AFSC J3ABR56631
  • Environmental fundamentals and support equipment, water and wastewater analysis, water supplies and treatment, and wastewater treatment and disposal.
Analysis System Administration
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Information Systems
University of Phoenix 2007
MIS - Information Systems
University of Phoenix, 2007 - 2007
Business Management
University of Phoenix, 2005 - 2005
Avamar
not provided
MIS
University of Phoenix
EMC Training
New Mexico State University
General Studies
New Mexico State University
Certifications
CompTIA A+
NCDA Certified Data Management Administrator
Sun Certified System Administrator
CompTIA Certificate Advanced Security Practitioner (CASP)
CompTIA Security+ Certified ce
Sun Certified System Administrator for the Solaris Operating Environment
Solaris Certification
Security + Certification
NetApp Certified Data Management Administrator NCDA
CompTIA Advanced Security Practitioner ce Certification (COMP001020329837)
CompTIA, 2012
CompTIA Security+ ce Certification (COMP001020329837)
CompTIA, 2011
FortiNet Network Security Expert Certification - NSE 1 Associate (CRkAdG61fV)
Fortinet, 2020
FortiNet Network Security Expert Certification - NSE 2 Associate (mrCQqGZ8vd)
Fortinet, 2020
NetApp Certified Data Administrator, Data ONTAP 7-Mode (DQMQJ3Q222QECEQ4)
NetApp, 2012
Skills
System Administration
2020
10
NAS
2020
9
NetApp
2020
9
Storage Management
2021
1
Analysis
2021
6
Documentation
2021
6
Storage Administrator
2020
5
Database Maintenance
2013
4
Dell
2020
4
Enterprise Architecture
2013
4
ITIL
2013
4
ITSM
2013
4
Procurement
2013
4
Systems Engineering
2021
4
Systems Integration
2007
1
CIFS
2020
3
iSCSI
2020
3
NFS
2020
3
Nutanix
2020
3
VMWare
2016
3
Actor
2015
2
Compliance
2015
2
Cyber Security
2015
2
DISA
2015
2
DNS
2015
2
Information Security
2015
2
Linux
2021
2
Microsoft Excel
2015
2
RedHat
2015
2
Solaris
2015
2
STIG
2015
2
UNIX
2015
2
Verbal Communication
2015
2
Cisco
2016
1
Commvault Bacup
2016
1
Database Backups
2016
1
Disaster Recovery
2016
1
HP
2016
1
Microsoft Server
2016
1
MS Visio
2016
1
System Architecture
2016
1
EMC
2021
1
SAN
2021
1
Application Monitoring
2021
1
Brocade
0
1
Cloud Computing
0
1
Clustering
0
1
CompTIA Security+
0
1
Continuous Improvement
2021
1
Data Management
0
1
Data Migration
0
1
Data Replication
0
1
Data Visualization
2021
1
Enterprise Monitoring
2021
1
ERP
2002
1
FOCUS
2021
1
Integration Testing
2021
1
Network Security
0
1
Oracle
0
1
Oracle RAC
2016
1
PowerShell
2021
1
RAID
0
1
Robotics
2021
1
Scripting
2021
1
Server Monitoring
2021
1
SGI
0
1
SNMP
2021
1
SolarWinds
2021
1
Sun
0
1
SuSE
0
1
System Monitoring
2021
1
TCP/IP
0
1
Training
0
1
Veritas
0
1
Veritas NetBackup
0
1
Virtualization
0
1
vSphere
0
1
Windows
2021
1
Windows Server
2021
1