An enthusiastic, highly motivated professional with over twenty-five years of experience in virtually all aspects of information services, recruiting, and management. I have analytical problem-solving skills as well as strong mediation skills. I possess the capability to develop cooperative working relationships while coordinating with various departments to achieve objectives and goals.

Qualifications/ Skill Sets:

• Skilled in requirements gathering, project planning, project delivery management, and execution.
• Solid understanding of Nexus, Clarity, and Planview timekeeping applications.
• Experience in Waterfall and Agile Practices
• Solid understanding of Image File Exchange and file transfer execution.
• Proficient in the installation of Document Management and data capture software.
• Experienced in all types and models of document scanners and installation processes and procedures.
• Able to prioritize and handle multiple tasks and projects simultaneously.
• Strong leadership, technical, business, and team-building skills
• Skilled in managing client relationships/interfacing with line-of-business management and customer support skills.
• Solid understanding of Vendor Management.
• Strong understanding of cost/benefit analysis, project budgets, and analysis of the financial position of projects.
• Complete understanding of SDLC
• Negotiation and Proposal Presentations skills.
• Change Control & Management
• Solid understanding of Corporate Recruiting and Staffing
• Proficient in Pentium PCs and clones software, hardware, and peripherals. Familiarity with infrastructure technologies including Networking, Servers, Storage, Virtualization, Messaging, Enterprise applications, and Infrastructure service providers
• Solid understanding of outside and inside sales.
• Panasonic KXTD1232 KSU and KXTD1250 Voice Mail systems.
• Contact Center Voice Platforms (i.e. ACD)