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William
billy3sticks@aol.com
billy3styx@gmail.com
904-608-6116
11152 Wandering Oaks Dr.
Jacksonville, FL 32257
Sr. Technical Lead Project Manager
22 years experience W2
1
Recommendation
Average rating
85
Profile views
Summary

An enthusiastic, highly motivated professional with over twenty-five years of experience in virtually all aspects of information services, recruiting, and management. I have analytical problem-solving skills as well as strong mediation skills. I possess the capability to develop cooperative working relationships while coordinating with various departments to achieve objectives and goals.

Qualifications/ Skill Sets:

  • Skilled in requirements gathering, project planning, project delivery management, and execution.
  • Solid understanding of Nexus, Clarity, and Planview timekeeping applications.
  • Experience in Waterfall and Agile Practices
  • Solid understanding of Image File Exchange and file transfer execution.
  • Proficient in the installation of Document Management and data capture software.
  • Experienced in all types and models of document scanners and installation processes and procedures.
  • Able to prioritize and handle multiple tasks and projects simultaneously.
  • Strong leadership, technical, business, and team-building skills
  • Skilled in managing client relationships/interfacing with line-of-business management and customer support skills.
  • Solid understanding of Vendor Management.
  • Strong understanding of cost/benefit analysis, project budgets, and analysis of the financial position of projects.
  • Complete understanding of SDLC
  • Negotiation and Proposal Presentations skills.
  • Change Control & Management
  • Solid understanding of Corporate Recruiting and Staffing
  • Proficient in Pentium PCs and clones software, hardware, and peripherals. Familiarity with infrastructure technologies including Networking, Servers, Storage, Virtualization, Messaging, Enterprise applications, and Infrastructure service providers
  • Solid understanding of outside and inside sales.
  • Panasonic KXTD1232 KSU and KXTD1250 Voice Mail systems.
  • Contact Center Voice Platforms (i.e. ACD)

Experience
Sr. Project Manager
Banking/Financial
Dec 2020 - present
Jacksonville, FL
  • Coordinator for PC Refresh Project for Bank of America / Band platform across all lines of business.
  • Responsible for Replacement of desktop/laptops and peripherals to agents, sites, and banking centers
  • Assist in the coordination of shipping and packaging of bank equipment to end-users and banking sites through FedEx and UPS currier freight services.
  • Assures daily Scrum and Sprint activity using Agile and waterfall methodologies.
  • Developed a strong and cohesive relationship with LOB, PMO, and vendor partnerships.
  • Maintains project tracking through Jira / Rally and MS Project
  • Provided cross-function CRM partnership and integration adhering to governance and compliance regulations.
Agile Methodology CRM JIRA MS Project PMO Project Management Scrum Waterfall
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Sr. Project Manager
Healthcare
Oct 2019 - Dec 2020
Jacksonville, FL
  • Provided cross-function partnership and integration adhering to governance and compliance regulations.
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Assures daily Scrum and Sprint activity using Agile methodologies.
  • Maintains project tracking through Rally and MS Project
  • Responsible for maintaining Asset Management devices for compliance.
  • Maintains end-to-end CRM initiatives for Infrastructure Services.
Agile Methodology Asset Management CRM MS Project Project Management Scrum Stakeholder Engagement
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Sr. Technical Project Manager
Information Technology
Jun 2016 - Aug 2019
Jacksonville, FL
  • Provides overall support and leadership to PMO teams on WebEx application migration teams.
  • Responsible for the delivery and implementation of 45,000 end users over to WebEx from Live Meeting
  • Utilized SaaS as our software packaging for global distribution.
  • Provided Access privileges within SharePoint as working administrator.
  • Maintained working relationships with UX teams on design and final goals.
  • Continuously conduct customer interviews and surveys to gauge if we are building the right thing for our users.
  • Provided support and direction for legal compliance and governance.
  • Assures daily Scrum and Sprint activity using Agile methodologies.
  • Maintains project tracking through Jira / Rally and MS Project
Project Management PMO Scrum Agile Methodology MS Project SOW Contract Negotiations JIRA MS SharePoint SaaS
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Sr. Technical - Project Manager / Service Delivery Manager
Banking/Financial
Jan 2012 - May 2016
Jacksonville, FL

Tech Project Manager
Jun 2015 - May 2016

  • Developed a strong and cohesive relationship with LOB, PMO, and vendor partnerships.
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Drive product launches including working with the public relations team, executives, and other product management team members.
  • Assures daily Scrum and Sprint activity using Agile methodologies.
  • Maintains project tracking through Jira / Rally and MS Project
  • Maintained working relationships with UX teams on design and final goals.
  • Provided Access privileges within SharePoint as working administrator.
  • Develops, Designs, Draft in the end-to-end planning, designing, and implementation of projects ranging from $7 million to $27 million with a track record of successfully translating business requirements and goals into solutions utilizing technology.

Service Delivery Manager
Jan 2012 - Jun 2015

  • Provided support on development and refresh for 25 separate desktop applications for global rollout on the BAND refresh initiative.
  • Responsible for 15 project managers to Formulate/design systems scope and objectives for the applications and development for major projects.
  • Maintained working relationships with UX teams on design and final goals.
  • Drive product launches including working with the public relations team, executives, and other product management team members.
  • Maintains project tracking through Jira / Rally and MS Project
  • Provided CRM support and direction for legal compliance and gov Provided operational readiness for training, communications, and compliance.
  • Provided Access privileges within SharePoint as working administrator.
  • Designs, Draft and supported multi-million budget proposals, and recommends subsequent budget changes where necessary.
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Managed the core project team and project utilizing both Waterfall (MS Project) and Agile methodologies.
Application Development Project Management PMO Agile Methodology CRM JIRA MS Project MS SharePoint Product Management Scrum Stakeholder Engagement Waterfall
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Project Manager
Information Technology
Nov 2011 - Jan 2012
Jacksonville, FL
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Formulate/design systems and objectives for the applications and development for major projects.
  • Responsible for managing the technical delivery of a large enterprise initiative with a staff of associates and contractors.
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
SDLC MS Project Project Planning Application Development Project Management PMO Stakeholder Engagement
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Technical Project Manager
Banking/Financial
Jul 2011 - Nov 2011
Jacksonville, FL
  • Formulate/design systems scope and objectives for the applications and development for major projects.
  • Designs, Draft and supported multi-million budget proposals, and recommends subsequent budget changes where necessary.
  • Managed the core project team and project utilizing both Waterfall (MS Project) and Agile methodologies
  • Provided Access privileges within SharePoint as working administrator.
  • Developed and managed PowerPoint presentations on the project plan, scope, workstreams, resources, and status (reporting progress to stakeholders and senior management on a weekly basis).
Application Development Project Management System Architecture Agile Methodology MS SharePoint Project Planning Stakeholder Engagement Waterfall
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Project Manager
Banking/Financial
Jun 2010 - Jul 2011
Jacksonville, FL
  • Creates and executes project work plans and revises as appropriate to meet changing needs and requirements.
  • Direct and manage project development from beginning to end.
  • Define project scope, goals, and deliverables that support business goals in collaboration with senior management and stakeholders.
  • Draft and submit budget proposals, and recommend subsequent budget changes where necessary.
  • Plan and schedule project timelines and milestones using appropriate tools.
  • Proactively manage changes in project scope, identify potential crises, and devise contingency plans.
  • Keeps track of lessons learned and shares those lessons with team members.
  • Assures daily Scrum and Sprint activity using Agile methodologies.
Project Management Stakeholder Engagement Agile Methodology Scrum Timeline Sequent
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Project Manager
Banking/Financial
Aug 2007 - Jun 2010
Jacksonville, FL
  • Maintained SDLC with PMO staff and Developers and Engineers on daily development timeframes.
  • Assures daily Scrum and Sprint activity using Agile methodologies.
  • Managed the implementation process for our multiple internal and external projects/clients simultaneously.
  • Provided Access privileges within SharePoint as working administrator.
  • Provided onsite hardware and software training and configuration of Fidelity Information Services Proprietary Document Imaging software.
SDLC MS Project Project Management Quality Assurance SOW PMO Operations Management Disaster Recovery Agile Methodology MS SharePoint Scrum
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References
Average Rating

1 recommendation
Sr. Corporate Trainer
Information Technology
Apr 2003 - Aug 2007
Jacksonville, FL
  • Provide company-wide loan training to Account Executives, Area Managers, and Account Managers on Aames Home Loan's Proprietary software.
  • Maintain on-site training and technical support to the office staff for PC support, Phone support, and office moves
  • Responsible for maintaining technical support via live chat through Aames Direct to Brokers, Loan officers, office staff, and Account Executives across the country.
  • Program Coordinator for event trade shows, hosting Aames Home Loan across the country.
Project Management Program Coordinator Training Technical Support
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Project Manager
Information Technology
Apr 2002 - Apr 2003
Jacksonville, FL
  • Coordinated PC Refresh Project for CSX Transportation, Inter-modal, and Local Departments.
  • Responsible for Replacement of desktop/laptops and Operating system upgrades to Win2000 to over 2500 systems throughout CSX.
  • Assisted in the packaging of proprietary software and implementation distribution according to CSX standards.
  • Assures daily Scrum and Sprint activity using Agile and waterfall methodologies.
Project Management Agile Methodology Scrum Waterfall
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Project Manager
Information Technology
Mar 2000 - Apr 2001
  • Provide full-scale project management duties for Bank of America.
  • Coordinate responsibilities to vendors and branch staff through conference calls for relocations and process.
  • Maintained MS Project plans for senior management for ongoing projects.
  • Strong knowledge of software installation and distribution technologies
  • Provide complete budget and workbook analysis.
  • Maintained SDLC within departmental budget guidelines.
SDLC MS Project Project Planning Project Management
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Edit Skills
Non-cloudteam Skill
Education
Bachelor's in Business Administration
Florida State University, 1978 - 1982
Minor: Computer Science
Skills
Project Management
2021
19
Agile Methodology
2021
12
Scrum
2021
12
MS SharePoint
2019
10
JIRA
2021
8
MS Project
2021
8
CRM
2021
6
PMO
2021
6
Waterfall
2021
6
SDLC
2012
5
Application Development
2016
4
Product Management
2016
4
Program Coordinator
2007
4
SOW
2021
4
Technical Support
2007
4
Training
2007
4
Contract Negotiations
2021
3
Disaster Recovery
2010
3
Operations Management
2010
3
SaaS
2019
3
Stakeholder Engagement
2020
3
Project Planning
2012
2
Quality Assurance
2010
2
Asset Management
2020
1
Sequent
2011
1
Timeline
2011
1
Budget Analysis
0
1
Cost Benefit Analysis
0
1
Delivery Management
0
1
Requirements Gathering
0
1
System Architecture
2011
1
Vendor Management
0
1