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Leo
614-260-3226
3780 Clyde Morris Blvd #2104
Port Orange, FL 32129
IT Field Engineer HP Certified
18 years experience W2
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Average rating
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Summary

Creative and enthusiastic person with a diverse range in customer service, IT management and data security management. Excellent computer, electronics repair to component lever, office ware technologies, break fix maintenance and troubleshoot. Outgoing with strong organization and communication skills. Versatile, easy to learn and able to use own initiative to achieve company objectives.

* Knowledge in Window Desktop administrator, system deployment, configuration with SCCM/ SMS, Capturing tools, like Acronis, Think Vantage SMA (System Migration Assistance).
* Knowledge of active directory, patch and version updates
* Knowledge of PC setup and installation, as well as various peripherals, data entry, data migration, encryption, remote applications, sFTP, FTP VPN and file updating
* Knowledge of POS cellphone and handheld communication and data related for end user, diagnoses and repair of hardware fluently on blackberry technology
* Knowledge in depth of Linux, XP, Vista, Win 7, win 8 and most of imaging tools and system upgrade and migration
* Easy to follow and learn new systems as well as following company rules and confidentiality with or without supervision of any lever.
* Able to manage and supervise a project with number of employees as well as to keep or support project running in timely set.
* Experienced in system-operations training, collections, and customer service.
* Troubleshooting, Repairing, Software installation and upgrade and imaging to a customer standard with minimal supervision or no supervision.

Experience
Education
Computer Engineering
Franklin University
Minor: Marketing
Related Courses
IBM Maximo,
SAP PM,
Certifications
A+ Certification
Softtech Tanzania, 1997
Skills
Blackberry
2016
1
Customer Service
2016
1
Data Security
2016
1
FTP
2013
1
Network Support
2006
1
Windows
2016
1
Database Upgrades
2021
9
Network Infrastructure
2021
9
Printers
2021
8
MS Active Directory
2007
1
MS SCCM
2016
1
VPN
2016
1
Desktops
2021
5
Laptops
2021
5
Mobile Devices
2021
5
Linux
2014
1
MS SCOM
2007
1
Java
2012
3
Malware
2012
3
SQL
2012
3
SQL Server
2012
3
XML
2012
3
Configuration Management
2012
2
Data Recovery
2012
2
Electronic Component troubleshooting
2021
2
Soldering
2021
2
Virtualization
2012
2
Diagnostics
2009
1
Project Management
2007
1
Data Entry
0
1
Data Migration
0
1
Microsoft Excel
0
1
SMTP
0
1