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Duan
duanreed@gmail.com
630-946-4394
1230 E Gary Cir
Atlanta, GA 30301
System Administrator
26 years experience W2
0
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Average rating
191
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Summary

  • Support Active Directory access/permission related issues
  • Server security monitoring/security related issue troubleshooting
  • Disk Utilization and configuration management.
  • Ability to manage multiple tasks upon completion before projected deadlines
  • Perform application installs/upgrades while creating and documenting SOP’s
  • Network Share creation/permission issue troubleshooting
  • Troubleshoot and support DNS, DHCP
  • Responsible for Virus and Spyware Solutions on remote Workstations
  • Configuration of VLAN, VPN, Routers, Switches
  • Backup Management, Reporting and recovery
  • Build and monitor VM servers (ESXi)
Project Lead for:
  • Windows migration for over 1200 end users from Win XP to Win 7 (Coca Cola)
  • CISCO VOIP phone upgrade from Avaya phone client for over 3000 end users (Coca Cola)
  • Restructure Active Directory tree to new domain from 2003 Server to 2012 and create namespace for share drives (AF)
  • Data Migration from SAN to VMware vSphere (AF)

Experience
Education
SAN DIEGO STATE UNIV
MICRO TECH
Certifications
Only have one more test for full certification - Test date 6-18-2016
Pre-stages of CCNA certification. Studying ICND1
A+, NET+, INET+, UNIX (Basic UNIX Commands), DELL LAPTOP/DESKTOP, LENOVO DESKTOP/LAPTOP, HP LAPTOP/M
COMPTIA MICROSOFT CERTIFICATIONS
Skills
Technical Support
2021
16
Cabling
2021
11
desktop migrations
2009
8
Desktop Support
2009
8
Production Support
2021
7
Routers
2021
7
Switches
2021
7
Auditing
2015
6
Asset Management
2015
4
Data Center
2021
4
ServiceNow
2015
4
System Administration
2021
4
System Analysis
2015
4
BMC Remedy
2009
3
Configuration Management
2021
3
Desktops
2009
3
DFS
2021
3
DNS
2021
3
Ghost Imaging
2009
3
Grunt.js
2021
3
Laptops
2009
3
Lexmark Printers
2009
3
MS Active Directory
2021
3
PowerShell
2021
3
Scripting
2021
3
SolarWinds
2021
3
Malware
2011
2
Patch Management
2011
2
Citrix
2011
1
Incident Management
2011
1
ITIL
2011
1
Monitors
2006
1
Network Monitoring
2011
1
Oracle
2006
1
Risk Management
2011
1
UNIX
2006
1
Xen
2011
1
XenAPP
2011
1
Avaya
0
1
Cisco
0
1
Data Migration
0
1
Database Backups
0
1
Database Upgrades
0
1
DHCP
0
1
SAN
0
1
VLAN
0
1
VMWare
0
1
VoIP
0
1
VPN
0
1
vSphere
0
1
Windows
0
1