Youth services, LLC, Hastings, Florida, USA * Teached, supervised and/or participated in various daily living activities with juvenile residents to stimulate interest in and train skills needed for independent living. - Patroled various locations within the facility for checking safety and security hazards such as fire, smoke, broken pipes, unlocked doors, and tampered windows and locks to protect the security and safety of the inmates and the facility - Used understanding to calm disruptive residents in a potentially dangerous situation to prevent endangering the health and safety of the resident and others. - Performed related tasks as required to include operation of the facility's central control center.

Commission Electorale Nationale Indépendante (Independent National Electoral Commission of the Democratic Republic of the Congo, in Kinshasa). * Improved the overall network infrastructure and Windows domain system to comply with international standard, state of art, equipment and technology. Initiated, developed and Implemented related project within the organization. - Analyzed and assessed ICT election solutions with partners abroad (ICT mission abroad as an advisor and ICT election specialist (e.g., South Korea, Belgium, Italy, Germany, South Africa, Mozambique, Mauritius, Zimbabwe). - Supervised the Network and infrastructure team comprised of Network & System administrator and technician of support for a continuous and efficient Local Area network, servers and workstations operation to support the electoral process. - Served as Senior advisor to the Chief Election officer and influenced the choice of technologies to be used to support electoral operation within the Country.

Management of Information System, Fungurume and Lubumbashi, Haut-Katanga, the Democratic Republic of Congo. * Supported the company infrastructure and improved resilience of the network environment of overs 500 nodes (Cisco devices) and overs 90 servers and a Windows 2008 Domain with 5,000 users - Designed and implemented network solutions for mine operations, staff residence and administration offices of the company including Metropolitan Area Network Link using point to point telecommunication equipment as Motorola PTP600 and Cisco Bridge, Local Area Network (LAN) using the latest Cisco technologies, Installed and configured Windows server 2008 et 2012 OS on servers. - Maximized network performance by monitoring performance, fault investigations, troubleshooting problems and outages, scheduling upgrades and collaborated with network architects on network optimization - Configured routing switching security, and services in various devices (e.g., Cisco Routers, Switches, Firewalls, Load Balancers, ACS Server, Riverbed Steelheads, Catalyst 3560X, 3750X, 3850, 4507 and 65000 Series PoE, 1800 series, 2600,2900 series, etc.), Firewall ASA 5520 et 5515-X series, Cisco Wireless LAN Controller 4400 series et 5500 Series, Cisco iron port ML170 et S170 (Web Security appliance), ), Dell PowerEdge Servers, Cisco UCS C200 Servers, Dell Tapes Library for data backup. - Worked within established configuration and change management policies to ensure awareness, approval and success of changes made to the network infrastructure.

• Fully supported, configured, maintained and upgraded organization network infrastructure (overs 60 nodes (Cisco Switches, Firewall Internet, Router Cisco ASA 55xx, 18xx,26xx, Cisco catalyst switches, 35xx etc.)), remote site networks and in house servers.
• Designed, Installed and integrated new server’s hardware, applications and updates needed.
• Ensured network security and connectivity using firewalls and Proxy servers.
• Managed computer System domain (More than 500 users) under Windows 2003 and 2008 Server and Set up user accounts, permissions and passwords following defined network policies and procedures, ensured data backup, recovery and monitored network performance (availability, utilization, throughput, and latency) and test for weaknesses
• Supervised the IT support technician team.

• Maintained the daily performance of the DRC Electoral Commission Head Quarter computer systems (500 users);
• Answered user inquiries regarding Windows workstations Operating system and hardware related issued to resolve problems;
• Installed and performed repairs to hardware, software, or peripheral equipment for employee use and servers room following design or installation specifications, including more than 10.000 notebooks and field voters’ registration and other election operations;
• Field support for electoral IT operations including mission abroad.