Senior technical communicator and Microsoft-certified SharePoint specialist with a solid record of success in the implementation of technical communication, design and training initiatives in support of key business objectives. Personal strengths include attention to detail, a history of improvising with limited resources, a thorough understanding of the documentation process and proficiency in Microsoft® Office®, SharePoint®, and online help authoring tools such as Adobe® RoboHelp®. Additional strengths include:

• Developer of online help systems
• Author of paper-based manuals
• Creator of marketing content
• Designer of information
• Organizer of multiple projects
• Facilitator of collaboration
• Specialist with SharePoint certification
• Advocate for end-user success