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Suneet
sunban76@yahoo.com
224-725-3126
Tampa, FL 33605
IT Operations Lead
20 years experience W2
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Average rating
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Summary

Information Systems professional skilled at leading development, integration and process improvements of enterprise systems. 14 years of progressive IT experience including new implementations and customization of Sales, Customer Relationship Management (CRM), commission and compensation, Claims, Marketing campaign, enterprise application integration and data migration systems. Leader setting measurable realistic time-bound goals to meet or exceed customer expectations.

Experience
Education
IGNOU 2003
PGDBM
Agra University 1998
Minor: Business Management
Computer Science
Agra University 1997
Agra University
Certifications
Certified Scrum Master * Project Management Professional (PMP) training
Oracle 8.0 Certified Business Analyst
Siebel 7.8 Certified Application Developer
Salesforce Admin, Salesforce App builder training
Skills
Siebel
2016
9
Customer Service
2022
6
Project Management
2021
5
Product Management
2016
4
Product Owner
2016
4
Project Planning
2016
4
Quality Assurance
2016
4
Stakeholder Engagement
2016
4
Agile Methodology
2016
3
CRM
2016
3
Release Management
2016
3
Sandbox
2007
3
Scrum
2016
3
Scrum Master
2016
3
SDLC
2016
3
Siebel eFinancial
2007
3
Waterfall
2016
3
WebServices
2010
2
VPN
2011
1
Analysis
0
1
Application Development
0
1
Business Requirements
2011
1
Data Analysis
2016
1
Data Conversion
2011
1
Enterprise Applications
0
1
Process Improvement
0
1
Production Support
2016
1
Program Management
0
1
Requirements Gathering
2007
1
SAP GTS
2007
1
UAT
2021
1
Languages
English, Fluent/Bilingual
Hindi, Fluent/Bilingual