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1101 Rutland Road N
Kelowna, BC V1X 4Y9
17 years experience W2
Average rating
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  • An experienced and certified Project Manager aptly combines business strategy and objectives into an executable plan, with focus on budget, timelines and quality processes; matured business and people-centric person, connect with stakeholders at all levels to effectively run the program operations through multi-cultural & diversified teams.
  • IT Program & Project management: 10+ years of relevant experience in Program management, project leadership, Customer relationship, Delivery and Account management of project budget in the range: $1M-7M.
  • Experience with distributed teams , end to end program and project management; Own solutions from initiation
  • through closure: data driven products line design to production using COTS, SaaS and Cloud technologies.
  • Good decision making; quick to understand the depth of the problems and to help craft the solutions; having
  • know-how to make the tradeoffs and how to explain them to business.
  • Establish collaborative and productive relationships; Foster an environment of excellence and Innovation
  • Work closely with the PMO staff, stakeholders, IT and others who support and/or use the underlying systems and
  • processes and directs the infrastructure support for the respective business platform and directs support
  • Experience with conducting security assessments against industry standards and regulations.
  • Oversee the design, development, modification, adaptation and implementation of system solutions to business
  • initiatives through new and existing applications, systems architecture, network systems and infrastructure.
  • Experience with SOA/SaaS/Cloud computing on project management and business processeses (work flow
  • design), web app development and IS security at enterprise level (Java, Java script, Ajax, C++, ASP.NET, SQL, XML)
  • Strong familiarity with in security solutions including SIEM solutions, Firewall, Web Proxy, Anti-Virus, and products
  • such as application whitelisting; Solid understanding of threat intelligence analysis and tools
  • Resolve high impact platform, defect or business technical issues; facilitate ongoing communication with the users
  • Identify, implement, and adhere to multi-state and federal government regulations, corporate policy mandates,
  • corrective action plans, compliance requirements and process improvement initiatives impacting systems, etc
  • Implement an effective project communication plan, including regular and accurate reporting.
  • Human Resources: Develop, guide, inspire, hire, assess and provide functional direction to Consultants.
  • Effectively communicate with relevant parties (project stakeholders at all levels) at appropriate time, delivering on time with quality as well as avoiding skipping milestones, delays and/or reworks.
  • Ramp up from scratch and motivate large multi-cultural teams at diverse locations (onsite/offshore)
  • Passionate about next generation technologies and incubates selected few, while keeping abreast with advancement in the emerging / futuristic technologies, tools, and methodologies .
  • Experience deploying security incident event management, incident response software, etc;
  • Coordinate application security testing and vulnerability scanning assessments with help from supporting teams.
  • Advanced level skills in MS Project/Sharepoint/Office Suite applications including Word, Excel, and Powerpoint.
  • Marketing & Analytics: Led/coordinated the marketing functions such as market research and analysis, channel selection and management, sales promotion, social media and print media advertising, seminars and worshops.
  • Experience in Social Media, Digital and emerging technologies, eCommerce - B2B and B2C industry - over 5 years
  • Proven track record building and leading highly effective marketing teams in IT service industry
  • Responsible with respect to the trends that could be crucial to the development of the company
  • Detail-oriented and possesses strong organizational skills; Develop and monitor the relationships with investors
  • Perform a comprehensive method of competitive analysis, including financial metrics and differentiation.

Manager - Business Analytics
Information Technology
Feb 2016 - Oct 2016
  • Direct the marketing functions such as market research and analysis; channel selection and management; sales promotion; advertising (social media and print media); and organize seminars and worshops for the new start-up.
  • Oversee business development, customer analytics, search engine optimization, etc. designing, delivering and maintaining the security of the Information Systems portfolio (In-house, Web and COTS applications).
  • Code for vulnerabilities through static code analysis, manual testing and automated testing.
  • Remediate the vulnerabilities and design security controls for the developers and other teams to use. You will implement these newly developed and existing best practices into the SDLC process.
  • System Edge LLC( Consulting New York State ITS/PMO & OPWDD) Albany, NY
SDLC Business Development PMO Project Management
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Sr Project Manager - ITS PMO & DOH Projects - Electronic Health Record
Information Technology
Oct 2014 - Nov 2015
  • Provide project leadership and manage day-to-day operations and activities of the project team members. Coordinate & facilitate input into DOH-Healthcare projects and planning initiatives from various stakeholder groups:
  • Supported presales in the preparation of the RFPs, SOW and Invoice processing (COTS); Conduct meetings with the cross functional teams for planning, status tracking and analysis.
  • Prepare and issue Request for Proposals (RFPs) and establish selection criteria. Participate in the RFP review/evaluation processes and recommend award/contract.
  • Ensure adherence to quality standards and review program/project deliverables
  • Facilitate requirements gathering sessions with business subject matter experts/business analysts.
RFP Project Management Ember.JS Requirements Gathering SOW Project Planning PMO Stakeholder Engagement
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Project Manager NJ State Healthcare project
Information Technology
Oct 2013 - Sep 2014
  • Provide direction, strategy and solution to the critical NJCAS (NJ State Healthcare (MMIS) - Medicaid, Medicare, ACA) project to put it back on track for implementation, in collaboration and interaction with Hewlett Packard and State of New Jersey DOH project teams. Participate in the joint steering committee meetings (SCM) with stakeholders to manage communications; and resolved defects and data migration related issues/escalations:
  • Own planning, standups, demos, retrospectives and the execution of your sprints (as Scrum master PM).
  • Attend client / executive management team meetings to ensure alignment with client goals, priorities and issues
  • Standardize the process for collecting compromises and tradeoffs; and ensure appropriate prioritization
  • Collaborate with representatives in identifying / capturing requirements, security solutions including SIEM
  • solutions, Firewall, Web Proxy, Anti-Virus, and understanding of threat intelligence analysis and tools.
Scrum Project Management Scrum Master Medicare Stakeholder Engagement SIEM
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Highmark BCBS
Information Technology
Feb 2012 - Jun 2013
  • Accountable for Qulaity Control: Design, Delivery & Implementation of the new Enterprise Retail Platform with digital enhancement by coordinating with the external vendors; manage E2E (full lifecycle implementation) on the entire suite of web portal eBusiness applications (Retail Platform) with Big data (generation, distribution, DW manipulation and tuning) integrated with legacy Mainframe (Claims processing, etc) applications:
  • Build and maintain customer interface team to support relationship and manage overall program development
  • and ensure success and profitability of product launch, hit gross margins, budget, scope and program schedule
  • Define, document and manage projects, actively participating in all phases of the project life cycle.
  • Prepare and maintain project plans and track activities against the baseline plan.
  • Maintain adequate project controls to ensure projects deliver agreed benefits (CSSQ).
  • Foresee, identify, assess, and effectively manage risks and issues with resulting no or little impact.
  • Estimate costs and timescales for the successful completion of each project to agreed scope and constraints.
  • Work collaboratively within a matrix organization, effectively managing team conflicts, building collaborative partnerships, facilitating commitment and decision-making.
  • Accountable to drive clarity and faster decision making; consistently meeting standards and policies.
  • Proactive Risk management, Evaluate processes, Track and measure project success, manage all
  • program/product delivery elements including data analysis/mining, data migration, and data warehousing.
  • Set direction and influence cross-department engagement for program execution and drive synchronization.
No skills were added
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Manager, QA & Business Development
Information Technology
Jan 2011 - Jan 2012
  • Managed both QA and business teams involved in developing modules to connect the HR, finance and Services
  • Life Cycle modules (account payables, inventory control, budgets, procurement, payments, and workflows):
  • Define and track milestones while developing, maintaining, and reporting on integrated delivery plan
  • Provide assistance, review and prepare documents, reports, presentations, etc. for the senior management
  • Coordinate departmental activities and programs: meetings, seminars, workshops, and special events.
Business Development Quality Assurance Project Management
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QA & Project Manager / PMO Manager
Information Technology
Sep 2005 - Oct 2010
  • Project Manager & SME QA: responsible for delivering solution to multiple clients’ projects following PMI/PMBOK
  • project management best practices and CMM5 processes with focus on quality project delivery(QA & ERP/SAP):
  • Make well-thought-out decisions on ambiguous issues and establishes the direction for significant projects.
  • Communicate with project stakeholders (technical and business communities) at all levels.
  • Develop strong affiliation with the requirements, technology solution and operational readiness organizations, including the ability to use, share, contribute and influence the appropriate artifacts, approach and best-practices
  • Insurance domain clients’ projects(2005-2008): Washington Mutual – General Insurance, Mortgage; Zurich CE/NA – Life, A&C; Esurance –Auto Insurance.
  • Received appreciation from senior management for implementing a mission-critical project for American Honda Motors-Torrance, CA by delivering quality products and services within tight timelines and budgetary constraint
  • Saved more than $35K by findng solution for the legal/statutary obligations of software licensing and documents translation (2-way Danish/English) through negotiation and innovation for a Telecom major in the Nordic region.
  • Supported the General Manager in upward stakeholder & day-to-day management of the TCoE / TQM operations
  • Planned, developed and implemented BPR transformation, support and maintenance, and infrastructure projects
  • Managed projects in a global delivery model with teams based at USA (Onsite) and Denmark & India (Offshore)
  • Planned and Setup: Testing Center of Excellence(TCoE) and PMO operatons within the AMTZ Business Unit
  • Developed / implemented Change Control & Risk Management policies, procedures and standards for the PMO.
  • Implemented software development methodology, increasing in 20% the number of modules released.
  • Experience with IT procurement processes, data interdependencies (data analysis, DWH, data migration, etc)
  • Used testing tools: HP Quality Center, ALM/QTP, Rational Suite(RQM, Clear Quest, Req Pro), and Load Runner.
Project Management Risk Management ERP HP QC Quality Assurance PMBOK HP ALM HP QTP BPR PMO Stakeholder Engagement Microsoft Excel
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Edit Skills
Non-cloudteam Skill
Marketing Management Certficate
University of British Columbia 2016
Management PGDMM
Financial and Risk Management Certicate Yale University 2016
IGNOU -Delhi 1994
Certificate Wharton Busiess School (UPenn)
Certificate Univ. of Maryland
Project Management
Stakeholder Engagement
Quality Assurance
Microsoft Excel
Risk Management
Business Development
Project Planning
Requirements Gathering
Scrum Master