Uploaded File
add photo
Paul
pwebb12345@aol.com
904-716-5057
2160 Spanish Moss Drive
Jacksonville, FL 32246
Senior Project Manager
33 years experience W2
1
Recommendation
Average rating
113
Profile views
Summary

  • Paul is a high energy results focused Senior IT Manager and Senior Project Manager who approaches IT from a lifecycle mindset to implement ITIL best practices for Service Management. He has expert level of understanding of complex IT interactions among process, people, multiple technologies and information. He has enhanced customer experience and business growth through expertise in:
  • Core Qualifications
  • Managing and implementing ITSM
  • PMP Certification
  • Integrating Technology With Business
  • ITIL Expert Certification
  • Managing and training of executives and staff
  • ISO/IEC 20000 Certification
  • Strategic Planning / Tactical Execution
  • Department of Defense Secret Clearance

Experience
Senior Project Manager
Information Technology
Jan 2015 - present
  • Managed Data Centre moves, Oracle EBS upgrades, Business Intelligence, Security, IT Architecture and Single Sign-on Tablet Projects
  • Established scope and stakeholder commitments
  • Delivered IT excellence to business customers
  • Monitored project performance and managed issues with risk mitigation
  • Assisted in the identification of service management gaps (ITIL) with workarounds
  • Increased the maturity of IT responsibility and IT management of Information Systems ADT Tyco Integrated Security Divestiture
Project Management Business Intelligence MS Project Agile Methodology Stakeholder Engagement Microsoft Excel M&A
Remove Skill
References
Average Rating

1 recommendation
IT Project Manager
Information Technology
Jan 2012 - Jan 2013
  • Developed project plans for the implementation of HP Orchestration and Configuration Management
  • Developed project plans for MS SharePoint designs and implementations on Project 2013 for health care clients
  • Provided maturity assessment and improvement project plans for Incident Management and Change Management
  • Developed and delivered ITIL 2011 training class
  • Enhanced Service Now with ITIL 2011 updates
Change Management Incident Management Training MS SharePoint Project Management ITIL Configuration Management Project Planning
Remove Skill
Senior Management Consultant
Information Technology
Jan 1998 - Jan 2012
  • Provided IT Project Management and Service Management Consulting for IBM clients such as:
  • National Achieves and Records Agency: Managed the roadmap to implement ITIL 2011 and coached the development of Change and Release Management.
  • North West Red Water (Canadian Energy): Managed the Architecture of IT Operational Processes and managed ITSM staff.
  • Dow Chemical: Project managed the design team for a private Cloudburst solution.
  • US Navy Consolidated Afloat Network Enterprise Services: Directed the Systems Management and Service Management proposal, prototype, and detailed design. Managed and implemented the detailed design solutions for IBM and EMC with Agile techniques. Managed a technical team of over 100 IBM consultants.
  • Department of Homeland Security: Directed the development of ITIL improvement. Coached and trained staff in Service Management.
  • USPS: Trained 300 clients in ITIL Foundations
  • US Government Intelligence Agency: Held the position of Sr. Asset Manager
  • US Government Intelligence Agency: Held the position of Incident Manager
  • US Government Intelligence Agency: Held the position of Change Manager
  • US Government Intelligence Agency: Implemented BMC Remedy Service Management
  • New Power (Enron): Managed the development of all business processes and services for a new deregulated power company. Managed and directed a process team of 30 IBM and Arthur Anderson consultants.
  • IBM Internal: Managed the development of intellectual property Service Management Information Guides and Process Guides. Managed an international worldwide team of 10 IBM consultants.
  • State of Michigan: Managed the Process Architecture for IT Asset Management and Project Managed the workflow automation of server provisioning.
  • Florida Power and Light: Managed technical staff in the implementation of Asset Management
  • Automotive: Managed the implementation of Configuration Management
  • Veteran's Affairs Managed the Process Architecture for IT Transformation
  • US Government Intelligence Agencies: Managed and coached the implementation of ITIL roles and responsibilities
  • Developed courseware for ITIL 2011 and Asset Management. Trained over 1,000 client students in ITIL, IT Service Management and Asset Management.
  • Consulted as an IT Asset Manager Consultant for IBM and clients
  • Trained over 1,000 students (clients and consultants) in ITIL, Asset Management and Service Management
Project Management Release Management Agile Methodology Configuration Management Asset Management ITIL MS Visio EMC
Remove Skill
Management Consultant
Information Technology
Jan 1989 - Jan 1998
  • Provided IT Project Management and Service Management Consulting for IBM clients
Project Management
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
CAREER DEVELOPMENT
not provided 2014
Certifications
CERTIFICATIONS / AFFILIATION
PMP Certification
ITIL V3 Expert Certification
ISO/IEC 20000 Certification
Skills
Project Management
2021
27
Agile Methodology
2021
17
Configuration Management
2013
15
ITIL
2013
15
Asset Management
2012
14
EMC
2012
14
MS Visio
2012
14
Release Management
2012
14
M&A
2021
5
Microsoft Excel
2021
4
Stakeholder Engagement
2021
4
Business Intelligence
2021
3
MS Project
2021
3
Change Management
2013
1
Incident Management
2013
1
MS SharePoint
2013
1
Project Planning
2013
1
Training
2013
1
Strategic Planning
0
1