Alexander
Ahay90@hotmail.com
321-720-2879
9146 Andover Way
Melbourne, FL 32940
321-639-5813
Patient Experience Content Creator and Developer
9 years experience W2
1
Recommendation
Average rating
249
Profile views
Summary

  • Superior customer service, public relations, etiquette and retention.
  • Leadership development.
  • Patient experience management.
  • Dissect experiences from the patients' perspective in ways that elevate clinical experience, patient satisfaction and business results.
  • Various Microsoft application skills, electronic medical software and Mac software skills.
  • Excels at multi-tasking in a fast-paced environment and completing projects within time constraints.
  • Information technology document organizational analyzing and process skills.
  • Proficient research skills, with ability to initiate and carry through.

Experience
Education
Bachelor's in Health Services Administration
University of Central Florida 2016

Activities: APPA, HSA SA, SMPS.
Awards: Deans List 2013-2015

Associate's in Arts
Eastern Florida State College 2012

75+ Service Learning Hours
Awards: Deans Lists 2009-2012.

Skills
Mac OS
2017
1
Mac OS 10
2017
1
Program Management
2021
4
Microsoft Office
2017
3
Project Assistant
2016
1
Cost Analysis
2021
1
Database Backups
2016
1
Proposal Development
2021
1
Quality Assurance
2016
1
Languages
English, Fluent/Bilingual