Proprietary Software Products
NICE Certified Technical Professional on CLS8.9, Perform Release 3.x, Interaction Analytics, NICE In
Certified Customer Support Professional by Service Strategies (www.servicestrategies.com)
Course on ORACLE 8.x / Developer 2000 from LORVEN Technologies
Project Management Professional (PMP)
Certified Scrum Master (CSM) from Scrum Alliance, Certified SAFe Agilist (SAFe SA 4.0) from Scaled A
Leadership & Team Management
Participated in a leadership workshop organized in Singapore titled "Situational Leadership II - Man
ASCENT - Leadership Program for First Time Managers by TCS Talent Development