Bobbie
bobbiembass@gmail.com
901-734-4442
Cordova, TN 38016
Technical Writer / Trolley
36 years experience W2
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Summary

  • Experienced Business Analyst for Fortune 100 Companies by supporting, testing, tracking projects, writing business requirements, procedures, training presentations, user acceptance training, definition documents, creating infrastructure drawings, and process flows.
  • Outstanding communication and interpersonal skills both written and verbal, with proven ability to bridge the gap between technical and non-technical personnel
  • Extensive project management experience, defining budgets, procurement, expediting, contract administration and negotiation, scheduling and coordination of deliverables, AR/AP, and in the implementation of a project management system.

Experience
Education
Information Technology
Southwest TN Community College 1995
Communications
University of Memphis 1992
Communications
Christian Brothers University 1990
Skills
Project Management
2006
6
Primavera
2000
5
Project Coordinator
2000
5
Business Analysis
2015
3
Network Engineer
2009
2
LAN
1995
1
Routers
2009
1
Software Engineer
2008
1
WAN
1995
1
BMC Remedy
2014
1
Business Requirements
2015
1
Cisco
2009
1
Compliance
2006
1
Enterprise Security
2014
1
Inventory Management
2014
1
MS SharePoint
2015
1
Network Infrastructure
2012
1
Program Management
2006
1
Security Analyst
2014
1
Technical Writing
2016
1
VoIP
2009
1