Uploaded File
add photo
Larita
itslblue@comcast.net
904-829-2365
4437 Golf Ridge Drive
Armstrong, FL 32033
IT Program Manager
24 years experience W2
0
Recommendations
Average rating
32
Profile views
Summary

Flexible, creative, and service-oriented IT professional over 20 years of experience in support of enterprise application development initiatives across diverse industries. Extensive experience as an ERP Business Analyst with a focus on business and functional requirements gathering, analyzing requirements, data analysis, data mapping, business process re-engineering, object-oriented designing, SDLC methodology (Waterfall and Agile (SCRUM)) and project management. Experience spans entire software development lifecycle from analysis of client needs to implementation, production support, and training. Strong leader with ability to work effectively with individuals at all levels and in all functional areas. Highly effective communicator with proven ability to build long-term relationships with internal and external project stakeholders by establishing a high level of confidence and trust. Available for travel. Core competencies include:

Project Management

System Implementation / Upgrade

Business Process/System Documentation

Customer Relations Management

Software Development Lifecycle (SDLC)

Staff Development & Management

Workflow Planning/Prioritization

Change Management

TECHNICAL SKILLS & PROFICIENCIES

Desktop Software:

Microsoft Office Suite (2003, 2007, 2010 and 2013): (MS Word, MS Excel, MS PowerPoint), MS Visio, MS Project, MS SharePoint, Adobe Dreamweaver, Adobe 3Flash, Crystal Reports, Balsamiq Mockups, SnagIt, UltraEdit

Business Systems:

MS Visual Studio/Team Foundation Server, Citrix Metaframe, HP Quality Center, SAP R/3 (ECC6.0), SAP Enterprise Portal (EP) 5.0, 6.0 and 7.0, Employee Self-Service (ESS) and Manager Self-Service (MSS), PeopleSoft HR 9.1, Enterprise Architect 10.0

Other:

COBOL, JCL, HTML, XHTML, JavaScript, CSS, XML, EDI, SQL

Experience
Business Systems Analyst
Information Technology
Mar 2016 - Jul 2016
  • Elicited requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.

  • ? Transformed requirements into detailed User Stories for development.

  • ? Prepared other technical documents such as Activity Diagrams, Modeling Diagrams or Process flows, as needed

to support the development team.

  • ? Critically evaluated information gathered from multiple sources, reconcile conflicts and decompose high-level information into details for User Stories.

  • ? Interfaced with other development team staff regarding strategy and approach for software implementation.

  • ? Proactively communicated and collaborated with external and internal stakeholders to deliver the needed artifacts (i.e., functional requirements, business requirements document, use cases, GUI and screen and

    Interface designs).

  • ? Worked directly with and served as a liaison between business users, the development team and any support

teams.

BSA Business Analysis System Analysis
Remove Skill
IT Business Analyst
Information Technology
Aug 2015 - Feb 2016
  • Gathered business requirements for several small system enhancement projects.

  • ? Documented detailed business and functional requirements for business sign-off.

  • ? Prepared Process Flow Diagrams and User Interface (UI) mock-ups.

  • ? Conducted system walk-throughs, as needed.

  • ? Prepared end user training materials.

  • ? Served as IT liaison between the business users and the external vendor that developed the system.

  • ? Coordinated all User Acceptance Testing (UAT) activities.

  • ? Provided status reports to project stakeholders regarding testing progress.

  • ? Developed test scenarios and test cases for UAT testing.

  • ? Executed test cases for unit testing of the system enhancements.

Business Analysis
Remove Skill
IT Program Manager
Dec 2013 - Jun 2015
* Served as Project Manager for any and all IT related programs for the Managing Entity Contract.
• Directly supervised the work of a Data Analyst to ensure accuracy of all data related to subcontracted provider services.
• Acted as liaison and Project Manager between the LSF staff and the subcontracted Data System vendor to ensure timeliness and accuracy of all data reporting related to the system of care and contractual requirements.
• Elicited business requirements through active listening & questioning techniques.
• Developed and documented detailed business and functional requirements.
• Conducted solution walkthroughs of system change requests with clients and internal project team members.
• Developed training materials and conduct training sessions with internal and external system users.
Project Management Program Management Business Requirements Data Analysis Program Management Vendor Management
Remove Skill
Solutions Analyst
Apr 2013 - Jun 2013
* Elicited business requirements through active listening & questioning techniques.
• Developed and documented detailed business and functional requirements. Including Process Flows, Use Cases, Requirement Traceability Matrices, and User Interface mock-ups.
• Communicated detailed project status updates to upper management.
• Conducted solution walkthroughs of system change requests with clients and internal project team members.
Business Requirements
Remove Skill
Project Manager
Jul 2011 - Feb 2013
* Managed system projects utilizing an Agile/Scrum methodology.
• Led discussions with Business Users to elicit detailed business requirements.
• Developed and documented detailed business and functional requirements. Including process flows and User Interface mock-ups.
• Communicated detailed project status updates to upper management.
• Served as lead for the system testing effort. Planned and executed system testing as well as provided guidance and support for client User Acceptance testing.
• Developed test plans that addressed areas such as database impacts, user business scenarios, regression testing, negative testing, and error / bug retests.
• Coordinated and facilitated Domain Walkthroughs of system change requests.
Business Requirements Agile Methodology Regression Testing Scrum Test Planning System Testing Project Management Negative Testing Program Management
Remove Skill
Analyst
Information Technology
Oct 2010 - Jul 2011
Transportation HRIS Analyst
• Partnered with Business Users to understand and prioritize business requirements.
• Translated business requirements into the technical systems specifications.
• Prepared and maintained Business Process Requirements (BPR) and Software System Requirements (SSR).
• Configured the PeopleSoft HRMS system (i.e., Benefit Plan Types, Benefit Plans, Employee Groups, Plan Costs, etc.).
• Responded to user requests for reports using PeopleSoft Query Manager and MS Excel pivot-tables.
• Developed test plans and performed software testing for reliability and stability.
Test Planning Peoplesoft Business Requirements Microsoft Excel
Remove Skill
Senior Consultant
Information Technology
Jun 2008 - Mar 2009
* Traveled to client office locations, as required, in support of IT implementation or upgrade projects.
• Planned and managed projects to ensure time constraints are met.
• Led planning meetings, JAD sessions, analysis development, test inspections, and other project meetings throughout product life cycle.
• Translated customer business requirements into technical systems specifications that were used by programmers to develop custom code.
• Configured and maintained the SAP R/3 system (i.e., Benefit Plan Types, Benefit Plans, Employee Groups, Plan Costs, etc.) and the SAP Enterprise Portal system (i.e., User access and User roles).
• Conducted training sessions with customer IT support staff to ensure uninterrupted transition.
• Provided post-implementation production support, as needed.
Business Requirements Analysis SAP HR SAP SAP TR
Remove Skill
Senior Consultant
May 2007 - Mar 2008
(formerly ERP Solutions)
• Traveled to client office locations, as required, in support of IT implementation or upgrade projects.
• Analyzed, interpreted, and coordinated system change requests based on customer requirements.
• Translated customer business requirements into technical system specifications.
• Configured and maintained the SAP R/3 system (i.e., Benefit Plan Types, Benefit Plans, Employee Groups, Plan Costs, etc.) and the SAP Enterprise Portal system (i.e., User access and User roles).
• Coordinated and supported system testing.
• Prepared detailed system documentation for transition of system to client support team.
• Provided post-implementation production support, as needed.
SAP HR Documentation Business Requirements SAP SAP TR
Remove Skill
Technical Consultant
Information Technology
May 1999 - Apr 2007
* Consulted with clients in defining and re-engineering business processes.
• Translated customer business requirements into technical specifications for custom applications development.
• Served as primary point of contact for the client and internal project team members.
• Provided on call support as needed.
• Established and maintained relationships with all external and internal project teams.
• Provided troubleshooting and resolution of production system issues.
• Prepared detailed system documentation for transition of system to client support team.
• Prepared and delivered system training for end-users.
• Analyzed business processes and workflows for improvements through the use of technology.
• Served as liaison between the business users and the IT project team.
• Analyzed, interpreted and coordinated system change requests based on customer requirements.
• Configured the SAP R/3 HR Benefits systems based on customer business rules.
• Provided troubleshooting and resolution of production system issues.
• Managed, developed, coached and mentored a team of 9 to 12 quality assurance analysts.
• Conducted team meetings and team building activities.
• Planned, directed, and coordinated all system testing activities.
• Provided accurate and timely project status reports to senior management.
• Developed specific standards and procedures to determine software readiness for release to production.
• Developed, documented and implemented standard testing guidelines which improved testing process and resulted in a decrease in post-production code changes.
Business Requirements Documentation Quality Assurance Technical Specifications System Testing SAP HR SAP SAP TR
Remove Skill
Edit Skills
Non-cloudteam Skill
Education
Computer Resources and Information Management
Webster University
Nova Southeastern University
Business Management
Jacksonville University
Certifications
Certificate, Webmaster / Web Development, Florida Community College, Jacksonville, Jacksonville, FL
Skills
Business Requirements
2015
13
SAP
2009
10
SAP TR
2009
10
SAP HR
2009
9
System Testing
2013
9
Documentation
2008
8
Quality Assurance
2007
7
Technical Specifications
2007
7
Program Management
2015
4
Project Management
2015
3
Test Planning
2013
2
Vendor Management
2015
2
Agile Methodology
2013
1
Business Analysis
2016
1
Data Analysis
2015
1
Microsoft Excel
2011
1
Negative Testing
2013
1
Program Management
2015
1
Regression Testing
2013
1
Scrum
2013
1
Analysis
2009
1
Application Development
0
1
Balsamiq
0
1
BSA
2016
1
Change Management
0
1
Data Mapping
0
1
ERP
0
1
HP QC
0
1
Microsoft PowerPoint
0
1
MS Excel
0
1
MS Office
0
1
MS Project
0
1
MS SharePoint
0
1
MS Visio
0
1
Peoplesoft
2011
1
Requirements Gathering
0
1
SDLC
0
1
SQL
0
1
Stakeholder Engagement
0
1
System Analysis
2016
1
Waterfall
0
1