Flexible, creative, and service-oriented IT professional over 20 years of experience in support of enterprise application development initiatives across diverse industries. Extensive experience as an ERP Business Analyst with a focus on business and functional requirements gathering, analyzing requirements, data analysis, data mapping, business process re-engineering, object-oriented designing, SDLC methodology (Waterfall and Agile (SCRUM)) and project management. Experience spans entire software development lifecycle from analysis of client needs to implementation, production support, and training. Strong leader with ability to work effectively with individuals at all levels and in all functional areas. Highly effective communicator with proven ability to build long-term relationships with internal and external project stakeholders by establishing a high level of confidence and trust. Available for travel. Core competencies include:

Project Management

System Implementation / Upgrade

Business Process/System Documentation

Customer Relations Management

Software Development Lifecycle (SDLC)

Staff Development & Management

Workflow Planning/Prioritization

Change Management

TECHNICAL SKILLS & PROFICIENCIES

Desktop Software:

Microsoft Office Suite (2003, 2007, 2010 and 2013): (MS Word, MS Excel, MS PowerPoint), MS Visio, MS Project, MS SharePoint, Adobe Dreamweaver, Adobe 3Flash, Crystal Reports, Balsamiq Mockups, SnagIt, UltraEdit

Business Systems:

MS Visual Studio/Team Foundation Server, Citrix Metaframe, HP Quality Center, SAP R/3 (ECC6.0), SAP Enterprise Portal (EP) 5.0, 6.0 and 7.0, Employee Self-Service (ESS) and Manager Self-Service (MSS), PeopleSoft HR 9.1, Enterprise Architect 10.0

Other:

COBOL, JCL, HTML, XHTML, JavaScript, CSS, XML, EDI, SQL